Hyundai Tops New Quality List

In a new 2007 Total Quality Survey by consulting firm Strategic Vision, three Hyundai models — the Azera, Santa Fe and Entourage — topped their respective segments for new-­vehicle quality. The survey polled more than 27,000 owners of 2007 models, from September to November of 2006. Not only were respondents asked about actual quality problems that required maintenance — dubbed Things Gone Wrong — they were also asked about perceived quality, or what they got for their money.

Toyota scored well in the Things-Gone-Wrong category but lost out on perceived quality. These are attributes that sway a buyer, the company says. We’re a bit hesitant to back any survey of this kind, because many of the brands and vehicles mentioned here don’t correspond with other reliability surveys, but with so many respondents, it’s still worth publishing. 

A full list of the segment winners and their total quality scores is below. 

Segment Winner(s) TQI Score
Small Car Honda Civic 882
Small Multi-Function Volkswagen Rabbit 880
Medium Car Saturn Aura
Nissan Maxima
Large Car Hyundai Azera 901
Small Specialty Under $25,000 Mini Cooper 911
Near Luxury Car BMW 3-Series Sedan 919
Luxury Car Mercedes-Benz S-Class Sedan 938
Convertibles Under $30,000 Mini Cooper Convertible 905
Convertibles Over $30,000 Chevrolet Corvette Convertible 930
Minivan Kia Sedona
Hyundai Entourage
Nissan Quest
Small SUV Hyundai Santa Fe 885
Medium SUV Kia Sorento 889
Medium Crossover Dodge Magnum 882
Large SUV Ford Expedition EL 918
Near Luxury SUV Lexus RX 350 905
Luxury SUV Mercedes-Benz ML 915
Standard Pick-Up Honda Ridgeline 879
Full-Size Pickup Nissan Titan
Ford F-150
Heavy Duty Pickup Ford F-250/350 876
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