2013-16 Jaguar F-Type, XF, XJ Transmission Issue

15Jaguar_XF_ES_01.jpg 2015 Jaguar XF; | photo by Evan Sears

CARS.COM — Vehicles affected by service bulletin:

  • 2014 Jaguar F-Type
  • 2015 Jaguar F-Type
  • 2016 Jaguar F-Type
  • 2013 Jaguar XF
  • 2014 Jaguar XF
  • 2015 Jaguar XF
  • 2013 Jaguar XJ
  • 2014 Jaguar XJ
  • 2015 Jaguar XJ

All equipped with 3.0-liter V-6 or 5.0-liter V-8 gasoline engines.

The problem: After coming to a stop, the vehicle will not move. The transmission may appear to have gone into Neutral, even though the gearshift has not been moved and the driver info center indicates the vehicle is still in Drive. If the vehicle is shut off and restarted, everything returns to normal. This may be caused by a transmission control module software issue.

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Corrective action: Dealers will update the transmission control module software.

Warranty info: This repair is being done free of charge under the new-vehicle limited warranty of five years/60,000 miles, whichever comes first.

What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service bulletin. You can also call Jaguar at 800-452-4827 or NHTSA at 888-327-4236. Reference TSB No. JTB004152.

Need to find a dealer for service? Go to Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

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