2013-2015 Infiniti JX, QX60 Power Steering Issue

2015-infiniti-qx60_kv.jpg 2015 Infiniti QX60 | photo by Kristin Varela


The problem: The power steering may make noise when the windows are closed. This may be due to vibrations from the power steering motor.

Vehicles affected by service bulletin:

  • 2013 Infiniti JX
  • 2014 Infiniti QX60
  • 2015 Infiniti QX60
  • 2014 Infiniti QX60 Hybrid
  • 2015 Infiniti QX60 Hybrid

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Corrective action: Dealers will install noise insulation on the power steering pump assembly.

Warranty info: This service is being performed free of charge under Infiniti’s new-car or extended warranty, whichever applies.

What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service bulletin. You can also call Infiniti at 800-662-6200 or the National Highway Traffic Safety Administration at 888-327-4236. Reference TSB No. 16-011.

Need to find a dealer for service? Go to Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

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