NEWS

2019-2020 Ram 1500, 2500, 3500 Multimedia Display: Recall Alert

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Vehicles Affected: Approximately 318,500 vehicles that include model-year 2019-20 Ram 1500, 2500 and 3500 pickup trucks equipped with 8.4-inch or 12-inch multimedia displays

The Problem: A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of Reverse, which can distract the driver, increasing the risk of a crash.

The Fix: Dealers will update the display software for free.

What Owners Should Do: Ram parent company Fiat Chrysler Automobiles will begin notifying owners May 22. Owners can call the automaker at 800-853-1403, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer. To check for other recalls, and to schedule a free recall repair at your local dealership, click here: Ram 1500; Ram 2500; Ram 3500

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Patrick Masterson is Chief Copy Editor at Cars.com. He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go. Email Patrick Masterson

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