Skip to main content

2019-2020 Ram 1500, 2500, 3500 Multimedia Display: Recall Alert

Manufacturer image

Vehicles Affected: Approximately 318,500 vehicles that include model-year 2019-20 Ram 1500, 2500 and 3500 pickup trucks equipped with 8.4-inch or 12-inch multimedia displays

The Problem: A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of Reverse, which can distract the driver, increasing the risk of a crash.

The Fix: Dealers will update the display software for free.

What Owners Should Do: Ram parent company Fiat Chrysler Automobiles will begin notifying owners May 22. Owners can call the automaker at 800-853-1403, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer. To check for other recalls, and to schedule a free recall repair at your local dealership, click here: Ram 1500; Ram 2500; Ram 3500

More From PickupTrucks.com:

PickupTrucks.com's Editorial department is your source for automotive news and reviews. In line with PickupTrucks.com's long-standing ethics policy, editors and reviewers don't accept gifts or free trips from automakers. The Editorial department is independent of PickupTrucks.com's advertising, sales and sponsored content departments.

logo 1 png
Chief Copy Editor
Patrick Masterson

Patrick Masterson is Chief Copy Editor at Cars.com. He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go.

Featured stories

2025 cheap cars jpg
how to save with tariffs jpg
cadillac escalade iq 2025 01 exterior front angle black jpg