Cars.com is a leader in the automotive digital marketplace. Since 1997, we have built our B2B and B2C brand to preeminent status in the industry. While enjoying great stability, we continue to grow. Our workforce has more than doubled since 2006, and our revenue has increased more than 150% in that same time. Our highly engaged workforce enjoys our dedication to work/life balance, wellness and career growth as well as a rich set of employee programs. We’re big enough to provide abundant resources and small enough for employees to make an immediate impact.
As the Channel Account Manager, you will provide ongoing support via phone and email to both new and existing Cars.com accounts as well as Channel Sales Representatives. The role serves as a liaison between our dealer and sales customers and many other departments throughout Cars.com on everyday requests. Your focus will be on providing excellent customer service and resolving issues to fuel Cars.com growth and ensure customer retention.
Perform other related duties such as participating in various projects, pilot groups, or department