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Especially my 11 grand kids. My lovely wife of 40 plus years.","emailTxt":"jporter@ecnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/4727/employees/9c0b65f25e48.jpg","drDealerId":4727,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"236563200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":449099,"personPtyId":33858343,"firstName":"Asif (Moe)","lastName":"Kaifee","titleText":"Sales Professional","emailTxt":"akaifee@ecnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/4727/employees/efbe0b34a600.jpg","drDealerId":4727,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"1404172800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":449101,"personPtyId":33772599,"firstName":"Mary (GINA)","lastName":"Montagne","titleText":"Business Development / Internet Sales","emailTxt":"mmontagne@ecnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/4727/employees/03e2e56fa578.jpg","drDealerId":4727,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":591592,"firstName":"Eric","lastName":"Mikul","titleText":"Sales","shortBioText":"Hello, I\u001am new in the car business but I\u001am always looking to help customers out! 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I have been serving customers on the eastern coast of North Carolina for the last 20 years starting in Sanford NC and for the last ten years with Eastern Carolina Nissan in New Bern. My goal is to make the car buying experience easier and more customer friendly than it has been in the past by getting the vast majority of the deal out of the way before you even come to the dealership. Shopping online has never been easier as it is right now!!!. Think of it as the same as buying your favorite pair of shoes online by going to Amazon. I few clicks and the product is on its way and all of it done while still in your pajamas! We can even deliver the car, truck or sport utility vehicle of your dreams right to your front door without you even coming to the dealership. 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Eastern Carolina Nissan Inc

4.8 out of 5 4.8
Rectangle 48
Sales 10:00 AM - 6:00 PM
Service 8:00 AM - 6:00 PM

Eastern Carolina Nissan Inc Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2017

Reviews

4.8 out of 5 4.8
485 lifetime reviews. Includes reviews of Eastern Carolina Nissan Inc from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 19, 2019

    Service always very thorough, even including a car wash. Service always extremely polite and gracious. Service people do not hesitate to take their time... to explain the problem and solution.

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joshua Brown

    Service Advisor

    (5.0) 60 reviews

    Kenny Morton

    Service Advisor

    (4.8) 59 reviews

  • 5.0 out of 5
    November 19, 2019

    Love these guys! Everyone was great, knowledgeable and fair. 0nly problem was that I felt that the sales manager led me to believe there was a big rebate... PLUS 0% financing and it turned out to be either or. But they worked with us on it and got some low interest financing that was satisfactory and gave us the nice big rebate on the 2019 vehicle. Love my new Rogue too! Moe was especially great to work with. Loved his low key approach, but full review of the vehicle's details, once with me and again with my husband. He stayed in touch by text as well and answered questions after the sale. Everyone was very attentive. The place was neat and clean and water always available.

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kenny Morton

    Service Advisor

    (4.8) 59 reviews

    Asif (Moe) Kaifee

    Sales Professional

    (5.0) 33 reviews

    Mary (GINA) Montagne

    Business Development / Internet Sales

    (5.0) 30 reviews

    Harry Kerens

    Sales Manager

    (4.9) 44 reviews

  • 5.0 out of 5
    November 18, 2019

    Was only there about four hours awesome job to everyone who worked with me! Pleasant atmosphere everyone was so nice and introduced themselves to me

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jimmy Alexander

    Sales Manager

    (5.0) 33 reviews

    Kiearra Sawyer

    Salesperson

    NOT RATED

  • 5.0 out of 5
    November 18, 2019

    The professionalism of the sales department. The courtesy of the sales department. I came in with a budget and they got me there with no problem.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jimmy Alexander

    Sales Manager

    (5.0) 33 reviews

  • 5.0 out of 5
    November 17, 2019

    Their customer service is excellent I bought a 2017 Nissan Rogue back in September 2017. The salesman Shawn Becton explained everything to us and made... sure we knew how to use all the great features of our new vehicle. Everyone that we dealt with were knowledgeable and professionals. They made us real like we were family and they were awesome when we brought our Rogue in for servicing and we ended up upgrading to a 2019 Nissan Pathfinder. We had the pleasure of working with Shawn Becton again along with a new saleswoman whom both were so awesome with us. We will definitely be coming back to this dealership even though it is over 75 miles away it is well worth the trip.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shawn Becton

    Sales Professional

    (5.0) 119 reviews

    Jimmy Alexander

    Sales Manager

    (5.0) 33 reviews

  • 5.0 out of 5
    November 14, 2019

    Shawn helped me very much with my decision to buy a new car. He was patient, courteous, and thoughtful. Shawn was professional as well as personal. Very... knowledgeable about the cars.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shawn Becton

    Sales Professional

    (5.0) 119 reviews

    Eric Mikul

    Sales

    (5.0) 10 reviews

    Harry Kerens

    Sales Manager

    (4.9) 44 reviews

  • 5.0 out of 5
    November 13, 2019

    The service in an emergency is excellent from my garage to the dealership shop. They brainstormed my problem and directed me to call Nissan 24-hour towing.... Found the problem and called me to come for call. offered to deliver the car if I needed that service. I love all the people there!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joshua Brown

    Service Advisor

    (5.0) 60 reviews

    Shawn Becton

    Sales Professional

    (5.0) 119 reviews

    Kenny Morton

    Service Advisor

    (4.8) 59 reviews

    Joe Porter

    Parts And Service Director

    (5.0) 10 reviews

  • 5.0 out of 5
    November 13, 2019

    My Nissan Altima was due it's regular 63,000 mile maintenance and the ability to get an appointment was very easy. Upon arriving I was greeted with... a "Hello" which is not often done in today's society. I dropped off my vehicle and was kept informed on the status of the work and when it would be ready for pickup. Upon returning back to the dealership, the car was ready as promised and the checking out process included them going over the work completed and the final price. Josh was the Service Representative I dealt with and was very courteous, polite, knowledgeable and had a professional attitude. I will definitely return to this location for future service on my vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joshua Brown

    Service Advisor

    (5.0) 60 reviews

  • 5.0 out of 5
    November 13, 2019

    It was very nice to come to your dealer ship and be treated with great customer service from your employees with knowledge, understanding, and assistance... with my vehicle issue.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joshua Brown

    Service Advisor

    (5.0) 60 reviews

    Shawn Becton

    Sales Professional

    (5.0) 119 reviews

    Kenny Morton

    Service Advisor

    (4.8) 59 reviews

  • 5.0 out of 5
    November 13, 2019

    I always bring my 2019 Infiniti QX-80 to Eastern Carolina Nissan for service Josh and Kenny were awesome as usual Excellent timing, communication, and... service GIVES THESE DUDES RAISES

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joshua Brown

    Service Advisor

    (5.0) 60 reviews

    Kenny Morton

    Service Advisor

    (4.8) 59 reviews

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