Eastern Carolina Nissan Inc Hours
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Service always very thorough, even including a car wash. Service always extremely polite and gracious. Service people do not hesitate to take their time... to explain the problem and solution.
Love these guys! Everyone was great, knowledgeable and fair. 0nly problem was that I felt that the sales manager led me to believe there was a big rebate... PLUS 0% financing and it turned out to be either or. But they worked with us on it and got some low interest financing that was satisfactory and gave us the nice big rebate on the 2019 vehicle. Love my new Rogue too! Moe was especially great to work with. Loved his low key approach, but full review of the vehicle's details, once with me and again with my husband. He stayed in touch by text as well and answered questions after the sale. Everyone was very attentive. The place was neat and clean and water always available.
Business Development / Internet Sales
Was only there about four hours awesome job to everyone who worked with me! Pleasant atmosphere everyone was so nice and introduced themselves to me
The professionalism of the sales department. The courtesy of the sales department. I came in with a budget and they got me there with no problem.
Their customer service is excellent I bought a 2017 Nissan Rogue back in September 2017. The salesman Shawn Becton explained everything to us and made... sure we knew how to use all the great features of our new vehicle. Everyone that we dealt with were knowledgeable and professionals. They made us real like we were family and they were awesome when we brought our Rogue in for servicing and we ended up upgrading to a 2019 Nissan Pathfinder. We had the pleasure of working with Shawn Becton again along with a new saleswoman whom both were so awesome with us. We will definitely be coming back to this dealership even though it is over 75 miles away it is well worth the trip.
Shawn helped me very much with my decision to buy a new car. He was patient, courteous, and thoughtful. Shawn was professional as well as personal. Very... knowledgeable about the cars.
The service in an emergency is excellent from my garage to the dealership shop. They brainstormed my problem and directed me to call Nissan 24-hour towing.... Found the problem and called me to come for call. offered to deliver the car if I needed that service. I love all the people there!
Parts And Service Director
My Nissan Altima was due it's regular 63,000 mile maintenance and the ability to get an appointment was very easy. Upon arriving I was greeted with... a "Hello" which is not often done in today's society. I dropped off my vehicle and was kept informed on the status of the work and when it would be ready for pickup. Upon returning back to the dealership, the car was ready as promised and the checking out process included them going over the work completed and the final price. Josh was the Service Representative I dealt with and was very courteous, polite, knowledgeable and had a professional attitude. I will definitely return to this location for future service on my vehicle.
It was very nice to come to your dealer ship and be treated with great customer service from your employees with knowledge, understanding, and assistance... with my vehicle issue.
I always bring my 2019 Infiniti QX-80 to Eastern Carolina Nissan for service Josh and Kenny were awesome as usual Excellent timing, communication, and... service GIVES THESE DUDES RAISES