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Hendrick Honda Hickory

(1,614 reviews)
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2017 consumer dealer award

Reviews

(1,614 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda Hickory from DealerRater.

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Very Thankful!!!

I love my new 2016 HR-V. Bob was the friendliest sales guy that I have ever dealt with, he made sure I got everything I needed and wanted!!!!! Very happy with my service and my car!!!!!!! Thank you Bob!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lots of patience with our shopping!

Love Hendrick Honda Hickory! They treat you like family and make sure needs and wants are met with your vehicle choice. Joey was awesome to work with and was extremely patient with us as we explored our options. He was prompt, courteous, professional and friendly throughout the whole process. We will always do business at Hendrick Honda Hickory and will recommend Joey to anyone in the market to purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasant service, but lengthy time.

The service was really good and Bob was patient. The service was good, but the turn around time was lengthy. I was at the dealership for 6 hours. The process was flexible and I was flexible in my expectations so our deal worked out with mutual benefit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Relaxed and Easy

Joey sold me my first civic, which also happened to be my first car buying experience as well. He was not pushy and listened to my concerns. When I went back to trade it in for an upgrade I went straight to him and he was able to assist me in getting exactly what I wanted. I couldn't ask for a better car buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome Experience

This experience is one that I was nervous about, as car dealers are typically given a very bad rep for being manipulative and shady. However, I feel that both Kelly and Shaun were very upfront, honest, and helpful throughout the entire process. I felt as though Kelly really advocated for me in gaining what I consider a fair price for my trade in and getting the best deal possible for my new ride! Shaun was exceptionally patient in describing all the options and being upfront about finances. Villy was great about teaching me some of the pertinent things for operating this new (much more technologically advanced) vehicle. I am thankful to have had a very positive experience in purchasing my first car and would definitely recommend the staff at Hendrick Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love the service

Everyone is so nice they made the car buying way less stressful thxs so much will definitely recommend and I'll buy here again and again thxs's so much Marco Goncalves and the Hendrick team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service!

Great buying experience. No pushy sales people. Fully explained the features of my pilot. Fully explained all my options and didn't try to push me to buy more then I what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome experience

This experience is one that I was nervous about, as car dealers are typically given a very bad rep for being manipulative and shady. However, I feel that both Kelly and Shaun were very upfront, honest, and helpful throughout the entire process. I felt as though Kelly really advocated for me in gaining what I consider a fair price for my trade in and getting the best deal possible for my new ride! Shaun was exceptionally patient in describing all the options and being upfront about finances. Villy was great about teaching me some of the pertinent things for operating this new (much more technologically advanced) vehicle. I am thankful to have had a very positive experience in purchasing my first car and would definitely recommend the staff at Hendrick Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Sales professional was extremely helpful in every way. I had a good feeling about buying the car when I walked through the doors. I felt that he truly cared and wanted to help me make the best decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

A Pleasure

Every aspect of the car buying process was smooth and easy. Bob Scanlon and the rest of the team worked hard to make sure I was highly satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.