Modern Toyota Scion of Boone

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Reviews

Average Ratings

4.8
55 lifetime reviews.
  • Great Exerience!

    Purchased a new Sequoia July 5, 2014 and got a great deal! Saw the vehicle on cars.com and drove from Knoxville, TN (3 hours) to purchase the vehi...

    Dealer Response

    we are very excited to hear that you had such a great experience with us. We always strive to provide the best customer service possible, and that...


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    Purchased a new Sequoia July 5, 2014 and got a great deal! Saw the vehicle on cars.com and drove from Knoxville, TN (3 hours) to purchase the vehicle. Paul and Jeff and the entire team were great! Very helpful while not overbearing or pushy. They made certain the vehicle was clean and ready to go, including a full tank of fuel. They trained us in very clear and concise terms how to use all the many features of the vehicle. Everyone was so nice and accommodating. My local dealership is good, but these guys were over the top, plus had a great price. If you can combine your purchase with spending some time in Boone and the surrounding area, it would be the perfect outing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    we are very excited to hear that you had such a great experience with us. We always strive to provide the best customer service possible, and that includes making sure that you have every bit of available piece of information given to you, and that we hand you your new car the way you deserve it. We are happy that you are liking your new vehicle, and we certainly hope that we can assist you again in the future with any other car needs that you may have. Thank you again!


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  • Great place to shop

    I have now purchased two cars from Modern Toyota and Paul Davis has gone above and beyond every time to make sure I got the best deal possible. Gr...

    Dealer Response

    Thank you very much for your review Ruth!! We are so glad you had a great experience and will pass along your sentiment to Paul!


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    I have now purchased two cars from Modern Toyota and Paul Davis has gone above and beyond every time to make sure I got the best deal possible. Great place to shop with great service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for your review Ruth!! We are so glad you had a great experience and will pass along your sentiment to Paul!


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  • Amazing Experience and Atmosphere

    Went shopping for a new SUV, had already been to a couple different dealerships already. One had already been extremely pushy and I was dreading w...

    Dealer Response

    Thank you o much for writing us this review! We are so glad to have you as a customer and glad that you had a positive Modern experience!!


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    Went shopping for a new SUV, had already been to a couple different dealerships already. One had already been extremely pushy and I was dreading walking into another dealership, but Modern was the complete opposite. The people were friendly, informative, and didn't pressure me in any way. They were up front and honest about things and worked with us. I couldn't have asked for a better experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you o much for writing us this review! We are so glad to have you as a customer and glad that you had a positive Modern experience!!


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  • Positive experience

    Very positive experience. Very relaxed atmosphere and no pressure.

    Dealer Response

    Michael, Thank you very much for your review! We are glad you had a positive Modern experience and look forward to seeing you back in the future!!


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    Very positive experience. Very relaxed atmosphere and no pressure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Michael, Thank you very much for your review! We are glad you had a positive Modern experience and look forward to seeing you back in the future!!


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  • Excellent vehicle buying experience

    We recently had a fender bender that meant looking for a new vehicle. To be honest we weren’t looking forward to the hours it takes to car shop - ...


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    We recently had a fender bender that meant looking for a new vehicle. To be honest we weren’t looking forward to the hours it takes to car shop - whether on foot or internet. We thought we’d start our search at Modern Toyota of Boone. They had serviced our 2012 Tacoma for several years and we had always been pleased with the service and their staff. We got to the dealer ship around 4pm on a Friday afternoon. We had just planned to see what they had available. Paul Davis met us at the door and was so helpful. He walked us thru the trucks he had on the lot; answered all our questions, and long story short…what we thought would be days of searching ended up being only one afternoon. Paul, Kevin Hecht and the rest of the team even stayed late to make sure that we were taken care of. In a few short hours we were on our way home in the perfect vehicle for us, a 2017 Toyota Tacoma. They even threw in a tank of gas! We couldn’t have been more pleased with our truck buying experience. We would recommend Modern Toyota of Boone to anyone looking for a vehicle or even those looking for a great service team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful service & smooth purchase!

    Mark was very helpful in the purchase of my new car. He transferred the car we wanted to Boone, and made it a very easy process. Zak in finance w...


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    Mark was very helpful in the purchase of my new car. He transferred the car we wanted to Boone, and made it a very easy process. Zak in finance was also very helpful when we dealt with the financing part as well. They were both very accommodating and weren't pushy, but gave us all the info needed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service on my new Rav4

    Had a great experience with Service and Parts and the techs were great.

    Dealer Response

    Elizabeth, thank you for taking the time to write us a review! We are so glad to hear that you had a great Modern experience and happy to have yo...


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    Had a great experience with Service and Parts and the techs were great.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Elizabeth, thank you for taking the time to write us a review! We are so glad to hear that you had a great Modern experience and happy to have you as a customer!


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  • Excellant Dealership

    Absolutely the best dealership I ever dealt with. Kevin and Adriane made the whole buying experience fantastic. This dealership went out of their...


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    Absolutely the best dealership I ever dealt with. Kevin and Adriane made the whole buying experience fantastic. This dealership went out of their way to get us the best interest rate available even beating my own bank. Ashley is the best service advisor I ever met. This dealership is by far the best. That's why I just bought two vehicles off of them. Thank you very much.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Over and Beyond Customer Service!

    My son and I had our Tacoma truck towed all the way from My Airy, NC! We were interested in trading our truck for a 2015 Mitsubishi Lancer Evolut...


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    My son and I had our Tacoma truck towed all the way from My Airy, NC! We were interested in trading our truck for a 2015 Mitsubishi Lancer Evolution. We arrived :30 before closing. Zak Auten, Matt Scarabelli, and Will Sellers were awesome! These guys stayed over 2 hrs to make sure we left with our new car! These guys went over and beyond with us. I have never experienced the customer service that I received! I will definitely make all of my future purchases with these guys and I will tell my family and friends that this is the dealership they need to go to when purchasing a vehicle. It's gentlemen like these that are the definition of awesome! Thank you guys so much!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Over and Beyond Customer Service!

    My son and I had our Tacoma truck towed all the way from My Airy, NC! We were interested in trading our truck for a 2015 Mitsubishi Lancer Evolut...


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    My son and I had our Tacoma truck towed all the way from My Airy, NC! We were interested in trading our truck for a 2015 Mitsubishi Lancer Evolution. We arrived :30 before closing. Zak Auten, Matt Scarabelli, and Will Sellers were awesome! These guys stayed over 2 hrs to make sure we left with our new car! These guys went over and beyond with us. I have never experienced the customer service that I received! I will definitely make all of my future purchases with these guys and I will tell my family and friends that this is the dealership they need to go to when purchasing a vehicle. It's gentlemen like these that are the definition of awesome! Thank you guys so much!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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