San Leandro Ford

(4.8) 81 reviews

Call This Dealer

New Used Service

Reviews

Average Ratings

4.8
81 lifetime reviews.
this dealer
Not Applicable
Not Applicable
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Excellent

    It was my First time buying a car from a dealership. I was very lucky to find a bilingual salesman (spanish/english). He made me feel welcome and he ...answered all my questions and concerns regarding the whole process. I am now telling my family and friends about this dealership in San Leandro. Thank you for taking the time to help me with the whole process. It was much better than what I expected. Gracias!!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ana we?re happy we could help you! We hope you continue to choose Ford Store San Leandro for all your vehicle needs! Take care!


  • "Stuttering" problem when starting out.

    My car was not running smoothly, so I took it in to the Ford Store in San Leandro. The service person told me that they would have to keep the car 5 ...days. I told him that I could not do without a car for 5 days, so he arranged for a rental car for me. My car was repaired in 5 days, so I turned in the rental car and was credited for the deposit and Ford paid for the rental. My car was under warranty, so I did not have to pay for the repairs.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Carol! Thank you again for choosing Ford Store San Leandro, and we h...ope to see you again soon!


  • Purchased a 2017 Escape Titanium AWD

    Danny Gol, as always, provided the absolute best in customer service and made the entire purchase process as pleasant and smooth as possible.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your recommendation of our dealership, Kent! Please let us know if you have any additional questions about services you received and tha...nk you again for choosing Ford Store San Leandro!


  • Visit to Ford Store San Leandro

    Everything was great about visit. They had the exact tires in stock and installed in good time. Also had service

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, John! At Ford Store San Leandro, we value our customers and we loo...k forward to seeing you on your next visit. Take care!


  • Satisfied customer

    The workers had great customer service and I appreciate theme

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Vehicle Service

    All was good. I waited longer than I anticipated to get my vehicle back but there were no issue and the service was excellent. Thank you!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our Staff works hard to go the extra-mile for our guests, Quintin! As one of our valued customers, we want to sincerely thank you for your business an...d we hope to see you here again down the road!


  • Happy

    They get me in and out in a most reasonable amount of time.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • My MKX

    Enjoyable. Shopping for a car can be very stressful. Reza made it quite easy for me to get into a new car. Very informative and not pushy. Thanks agai...n Reza.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Service Repair

    ONLY issue was that the weblink for car status wasn't update and I had to rely on a phone call. But the experience of the Rep as very good

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • San Leandro Ford Store

    Good, transparent buying process. I am always pleased with the service department.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

San Leandro Ford
1111 Marina Blvd San Leandro, CA 94577
New (510) 352-2000
Used (510) 352-2000
Service (510) 352-2000
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.