Don Robinson Mitsubishi

Reviews

4.4
(78 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Robinson Mitsubishi St. Cloud, MN

Robinson Mitsubishi always provides excellent service and the staff is courteous and honest. My wife and I purchased our 2019 Mitsubishi Outlander Sport there and they have done all our servicing. We have been nothing but pleased with this dealer.

Dealer response

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

5.0

Easy sales process great selection!!!!!!!!!!!!!!!!

Had an awesome selection of fleet vehicles! Dan in sales and everyone was very helpful and low pressure! Will return for future trucks! Come check them out you wont be disappointed. Make sure to ask for Dan in sales.

Dealer response

Preston, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5.0

Customer

Mitch and team were awesome! They did a great job answering all my questions.

Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

5.0

Best to work with!

Everyone was so helpful and amazing. When we went in originally, the vehicle we wanted was sold out. The sales person took my information and called me as soon as the vehicle we wanted came in. I test drove it and bought it on the spot. Working with the team from the moment we drove on and drove off the lot, with our new vehicle, my husband and I have been very pleased. In the future, we will go nowhere else!

Dealer response

Hi Trina Scherer, thank you so much for your positive comments about Don Robinson Mitsubishi! If you're ever in need of more help, please let us know!

5.0

Minivan

My husband and I bought a van and had an amazing experience with Mitch Stein. I would highly recommend and would go back to him in the future.

Dealer response

Sabrina, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Don Robinson Mitsubishi!

1.0

Report Card

Before I write this negative response you don’t need to write a foolish reply. I needed a part for my Mitsubishi and was told that it wasn’t in stock that it was a order item. I waited for almost two weeks with out a reply from the dealership. The person that was helping me through this process , Amy which she has no knowledge about anything and most importantly Mitsubishi’s. She stated she called the day after the order was placed and then Never called again after the two week period. I’m not sure who she called and obviously she Amy didn’t know who she called. I’m asking for all the perspective buyers to sit and listed to her on the phone. It’s comical as she Amy always says “You Know”. You know she doesn’t know xxxx It…… Then she wanted me to fill out her report card for evaluation. I told her that I haven’t filled out a report card for 40 years. xxxx Poor. Fire Her….

Dealer response

Jeff, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (320) 654-1310 at your earliest convenience and we will do our best to resolve this with you.

5.0

2022 Outlander is a great Suv and friendy staff

I came in to check out the 2022 Outlander and they were very knowledgeable on why the Outlander was best in class. And it truly is! Cody showed me all the features and explained what everything did. I will be back when I'm ready!

Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5.0

Mitch S was FANTASTIC!

Mitch S was the best car salesman I have ever worked with! Very knowledgable and he genuinely cared about getting the best fit for me and my family!

Dealer response

Hi Megan A, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

5.0

10/10

Codo and Don a Robinson Mitsubishi erre Greta to me. Very quick and profesional. The took very good care of me. I highly recomendó! Thanks

Dealer response

Hi Claudio! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5.0

Skip the rest...look for your new vehicle here!

Like family; like being home. So nice to do business quickly; honestly; and worry free. Cars are very solid; and priced very fairly. The team bent over backwards to make a deal that was win;win and to treat me right. As soon as my first purchase was done; I went to the lot looking for another car to buy!!

Read all 78 reviews