Peoria Nissan

3.3
(797 reviews)
Visit Peoria Nissan
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–7:00pm
Tuesday 8:00am–9:00pm 7:00am–7:00pm
Wednesday 8:00am–9:00pm 7:00am–7:00pm
Thursday 8:00am–9:00pm 7:00am–7:00pm
Friday 8:00am–9:00pm 7:00am–7:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2022 state dealer award View 2 awards
2022 state dealer award
2022 consumer dealer award

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New (623) 207-8330 (623) 207-8330
Used (623) 207-8268 (623) 207-8268
Service (623) 806-8534 (623) 806-8534

Inventory

See all 510 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2003.
Peoria Nissan's mission is to provide you with the best product and automotive value. Our trained sales professionals promise to provide prompt precise service in a friendly atmosphere. We wish to exceed your expectations and earn your business for life! Large selection of brand-new quality Nissans and a wide array of preowned vehicles.
Where you always get a good deal better!

Service center

Phone number (623) 806-8534

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

3.3
(797 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

I am deeply disappointed with the service I have received

I am deeply disappointed with the service I have received from Peoria Nissan. Despite my loyalty as a Nissan customer and having purchased both of my vehicles from this dealership, I feel utterly let down by the lack of attention to detail and care for my concerns. It is frustrating to think that issues such as the transmission mount causing clunking while driving $1,16.70 and the ABS actuator leaking $2,301.20 could have been addressed before my warranty expired, but were seemingly ignored until they could be conveniently charged for. Additionally, being told that I never reported or complained about these issues is simply unacceptable, especially considering that I specifically requested service checks to ensure any necessary maintenance was addressed. The exorbitant charges for services such as replacing the factory battery only add insult to injury, leaving me feeling taken advantage of and questioning the integrity of Peoria Nissan's practices. I don't want to put a star but it is required.

1.0

I am deeply disappointed with the service I have received

I am deeply disappointed with the service I have received from Peoria Nissan. Despite my loyalty as a Nissan customer and having purchased both of my vehicles from this dealership, I feel utterly let down by the lack of attention to detail and care for my concerns. It is frustrating to think that issues such as the transmission mount causing clunking while driving $1,16.70 and the ABS actuator leaking $2,301.20 could have been addressed before my warranty expired, but were seemingly ignored until they could be conveniently charged for. Additionally, being told that I never reported or complained about these issues is simply unacceptable, especially considering that I specifically requested service checks to ensure any necessary maintenance was addressed. The exorbitant charges for services such as replacing the factory battery only add insult to injury, leaving me feeling taken advantage of and questioning the integrity of Peoria Nissan's practices. I don't want to put a star but it is required.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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1.0

I would like to express my utmost dissatisfaction with

I would like to express my utmost dissatisfaction with the purchasing experience I recently encountered. Regrettably, it stands as the most abhorrent transaction I have ever been subjected to. The sales personnel, employing a distressingly aggressive approach, coerced me into acquiring an automobile that was not of my choosing. Despite my explicit request to retrieve my keys on three separate occasions, my appeals were blatantly disregarded. To exacerbate matters, the dealership dispatched an astonishing number of four distinct salespeople to convince me that they were "settling my outstanding car loan," when in reality, they merely manipulated the figures to create a facade of financial relief. Upon proceeding to the financing stage, I was astounded to be informed that the concept of a comprehensive bumper-to-bumper warranty was nonexistent. Consequently, I was artfully coerced into purchasing an additional warranty on top of the dealership's own, a decision I now deeply regret. Although I managed to reclaim the funds associated with this ill-advised warranty, I remain burdened with the responsibility of paying the resulting interest. While I must acknowledge my own error in judgment, I am gravely infuriated by the fact that I repeatedly emphasized the absence of any technical issues with the Altima, expressing solely my personal dissatisfaction with the vehicle itself. Consequently, I find myself saddled with exorbitant monthly payments for a car that I harbor no affinity for, marking the highest financial burden I have ever encountered in my automotive history. The sad thing is that I have excellent credit and really could have purchased a vehicle I liked from another dealership. Bottom LINE DO NOT WORK with Shawn Walton, Eric Olson, Tyler Inman or Seb Banuelos or better yet....AVOID Peoria Nissan.

1.0

I would like to express my utmost dissatisfaction with

I would like to express my utmost dissatisfaction with the purchasing experience I recently encountered. Regrettably, it stands as the most abhorrent transaction I have ever been subjected to. The sales personnel, employing a distressingly aggressive approach, coerced me into acquiring an automobile that was not of my choosing. Despite my explicit request to retrieve my keys on three separate occasions, my appeals were blatantly disregarded. To exacerbate matters, the dealership dispatched an astonishing number of four distinct salespeople to convince me that they were "settling my outstanding car loan," when in reality, they merely manipulated the figures to create a facade of financial relief. Upon proceeding to the financing stage, I was astounded to be informed that the concept of a comprehensive bumper-to-bumper warranty was nonexistent. Consequently, I was artfully coerced into purchasing an additional warranty on top of the dealership's own, a decision I now deeply regret. Although I managed to reclaim the funds associated with this ill-advised warranty, I remain burdened with the responsibility of paying the resulting interest. While I must acknowledge my own error in judgment, I am gravely infuriated by the fact that I repeatedly emphasized the absence of any technical issues with the Altima, expressing solely my personal dissatisfaction with the vehicle itself. Consequently, I find myself saddled with exorbitant monthly payments for a car that I harbor no affinity for, marking the highest financial burden I have ever encountered in my automotive history. The sad thing is that I have excellent credit and really could have purchased a vehicle I liked from another dealership. Bottom LINE DO NOT WORK with Shawn Walton, Eric Olson, Tyler Inman or Seb Banuelos or better yet....AVOID Peoria Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're disappointed to hear this as our position is not want our customers to feel forced into purchasing a product that they do not want - we only want to provide them with all relevant information in order to make a well-informed decision. Our team, of course, is happy to discuss any warranties purchased as well as any concerns with the vehicle purchased you currently are having. Please contact Adam Gewargis, our Internet Sales Manager, at 623-815-5600 to discuss this further.

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1.0

Worst dealership ever, been the worst experience ever, 3

Worst dealership ever, been the worst experience ever, 3 months later can't register our car because they haven't sent the paperwork to Colorado

1.0

Worst dealership ever, been the worst experience ever, 3

Worst dealership ever, been the worst experience ever, 3 months later can't register our car because they haven't sent the paperwork to Colorado

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Please contact Eric Olson, our Sales Manager, at 623-815-5600 to assist you with this further.

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1.0

appointment on Jan 22, 2024 7:00 AM, arrived early.

appointment on Jan 22, 2024 7:00 AM, arrived early. Tyler the service consultant told me the wait time which was one hour longer the what I was told when making the appointment. Twenty minutes later Tyler told me that because or the rain they would have to cancel my appointment that day and reschedule. It took me over four weeks for the first appointment to be scheduled. I left frustrated about the attitude of the service personnel, they just don't seem interested in their customers. This is not the first time with service at this dealership that this has happened to me.

1.0

appointment on Jan 22, 2024 7:00 AM, arrived early.

appointment on Jan 22, 2024 7:00 AM, arrived early. Tyler the service consultant told me the wait time which was one hour longer the what I was told when making the appointment. Twenty minutes later Tyler told me that because or the rain they would have to cancel my appointment that day and reschedule. It took me over four weeks for the first appointment to be scheduled. I left frustrated about the attitude of the service personnel, they just don't seem interested in their customers. This is not the first time with service at this dealership that this has happened to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Quick and simple, did not spend hours going over price.

Quick and simple, did not spend hours going over price. My whole family buys from Peoria Nissan.

5.0

Quick and simple, did not spend hours going over price.

Quick and simple, did not spend hours going over price. My whole family buys from Peoria Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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5.0

Great prices and amazing service and don't for to visit

Great prices and amazing service and don't for to visit their state of the art café!

5.0

Great prices and amazing service and don't for to visit

Great prices and amazing service and don't for to visit their state of the art café!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!

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5.0

Quick and simple, did not spend hours going over price.

Quick and simple, did not spend hours going over price. My whole family buys from Peoria Nissan.

5.0

Quick and simple, did not spend hours going over price.

Quick and simple, did not spend hours going over price. My whole family buys from Peoria Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!

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5.0

Peoria Nissan was the dealership that gave me the best

Peoria Nissan was the dealership that gave me the best deal. Highly recommend great customer service!

5.0

Peoria Nissan was the dealership that gave me the best

Peoria Nissan was the dealership that gave me the best deal. Highly recommend great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!

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5.0

My wife and I purchased a Nissan Altima last month and

My wife and I purchased a Nissan Altima last month and were astonished with the customer service and honesty our sales man had. They are so up front and not pushy at all! Never experienced this before at any other dealer ship! Will be back for my next car and would highly recommend Peoria Nissan to friends and family

5.0

My wife and I purchased a Nissan Altima last month and

My wife and I purchased a Nissan Altima last month and were astonished with the customer service and honesty our sales man had. They are so up front and not pushy at all! Never experienced this before at any other dealer ship! Will be back for my next car and would highly recommend Peoria Nissan to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.

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5.0

Tough to beat their Titan deals.

Tough to beat their Titan deals. On my 3rd one and it’s always smooth. I always deal with their internet team and they do not disappoint.

5.0

Tough to beat their Titan deals.

Tough to beat their Titan deals. On my 3rd one and it’s always smooth. I always deal with their internet team and they do not disappoint.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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