Bennett INFINITI of Wilkes-Barre

New 866-755-8843 Dealer Website
Used 877-450-2618 Email Dealer
Service 888-882-0783

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Reviews

Average Ratings

4.9
113 lifetime reviews. Includes reviews of Bennett INFINITI of Wilkes-Barre from DealerRater.com
  • Best buying experience I ever had.

    Best buying experience I ever had. Mr. Paul Green was very helpful and made the hole process easy. Thank You Joann Rush

    Dealer Response

    Thank you so much for your wonderful review! We are so happy to hear that you had such an enjoyable and stress-free experience at our dealership a...


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    Best buying experience I ever had. Mr. Paul Green was very helpful and made the hole process easy. Thank You Joann Rush

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your wonderful review! We are so happy to hear that you had such an enjoyable and stress-free experience at our dealership and that Paul was so helpful to you. We appreciate your business and we look forward to seeing you again.


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  • Great experience
    March 9, 2017

    I wanted to say i had an amazing experience today purchasing my car. Nick Rizzo went above and beyond and got me a deal that i did not think was e...


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    I wanted to say i had an amazing experience today purchasing my car. Nick Rizzo went above and beyond and got me a deal that i did not think was even possible. While being professional and very nice this dealership was honest and did not give me any bs. It truly feels like all the people that work here are there to help you make he best deal possible that works for you. At no point during my purchase did i feel pressured to make a bad decision. I would totally recommend this dealership to any one I know that is in the market to purchase either a new or preowned car. I want to thank Nick and David for everything you guys did today, keep up the great work, and the next time I purchase a car will definitely be through your dealership.

    Does recommend this dealer

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  • Bought a certified pre-owned G37x
    November 2, 2016

    I cannot find fault with any part of the process while purchasing our G37x. All the staff I encountered and worked with were helpful, professional...

    Bennett Infiniti of Wilkes Barre

    Thank you so much for taking the time to give us this amazing review! We are so happy to hear that you had such a positive experience with us at B...


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    I cannot find fault with any part of the process while purchasing our G37x. All the staff I encountered and worked with were helpful, professional, and friendly and I am still more than satisfied with my purchase. I wouldn't hesitate to recommend Infiniti of Wilkes Barre and Rick, our salesperson.

    Does recommend this dealer
    Bennett Infiniti of Wilkes Barre

    Thank you so much for taking the time to give us this amazing review! We are so happy to hear that you had such a positive experience with us at Bennett INFINITI of Wilkes Barre and that Rick was so helpful to you. We appreciate your business and look forward to seeing you again.


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  • Excellent Service - Excellent People
    October 7, 2016

    I purchased a used Inifiti G37 from Bennett Infiniti of Wilkes-Barre 2 weeks ago. I inquired about the car on their website to which I was contact...

    Bennett Infiniti of Wilkes Barre

    We appreciate you taking the time to give us this great review! We are so pleased to hear that you had a pleasant experience at our dealership and...


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    I purchased a used Inifiti G37 from Bennett Infiniti of Wilkes-Barre 2 weeks ago. I inquired about the car on their website to which I was contacted within a few hours. When I stopped by the dealer that night, I was immediately helped by Fred Langenhop. After discussing the car and test driving it, Fred, Nick, and Dan all assisted in the purchase of the vehicle. They stayed over an hour past closing to get me in the car that night and finish the financing documents! Nick, Fred, and Dan all provided excellent custoemr service, they were very professional, and I look forward to my next purchase at Bennett Infiniti. All of the staff that night were above par and could make a pleasant experience to any consumer in the market for a new vehicle. Thanks!

    Does recommend this dealer
    Bennett Infiniti of Wilkes Barre

    We appreciate you taking the time to give us this great review! We are so pleased to hear that you had a pleasant experience at our dealership and that our team was able to provide you with the great customer service that you deserve. Thank you for your business and we look forward to seeing you in the future!


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  • Sales Mgr Dan Very Unprofessional
    September 29, 2016

    My husband and I wanted to inquire about purchasing our leased 2014 Q 50...So I called the dealership on a Tuesday and left a message with someone...


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    My husband and I wanted to inquire about purchasing our leased 2014 Q 50...So I called the dealership on a Tuesday and left a message with someone about our intentions of wanting to speak to someone about it. Within ten minutes a man named Rick called me back. He unfortunately was not who I needed to speak with, however he said he would leave a message with the person who could help us and they would be in contact shortly. No return call...Wednesday, I phoned Rick on the number he called me from, who happened to be off that day and I told him no one called. He apologized and said he would call and leave Dan a message and to expect a call shortly...On Thursday I called the dealership AGAIN and the receptionist said she would give me Dan's voice mail because he was off and that he would call me Friday. On Monday I got my return call from Dan ,who soon proceeded to tell me that on Saturday he found my file thrown on his desk, so he was returning my call and asked me what I wanted. I was very upset that it took so long , even though the matter wasn't urgent and I felt it warranted a complaint. He BARKED ,"well I'm the guy you need to talk to so ,go ahead"....oh really, was my reply...He then said "let me ask you this , what is the difference between me returning your call last week or today?" I hung up on him...because of his tone he was taking with me. There was much more to the rude conversation. He called me back and BARKED "Did You hang up on me?? or did I loose you? I lied and said I lost him, because at that point I intended to let him have my opinion on his rudeness and inconsideration of handling of the situation. Regardless of the urgency of the matter ,that sales manager, DAN, should have been, at the LEAST , PROFESSIONAL!!!! In my opinion, that was the furthest thing on this mans mind. He was RUDE,OBNOCTIOUS and VERY UNPROFESSIONAL!!! This was the complete opposite of the courtesy we were shown by the staff before he got there.. In closing, We will NOT purchase our leased car , we will return it and go to a dealership that appreciates your business and has a sales manager who isn't an JERK!!!

    Does not recommend this dealer

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  • First visit to Bennet Infiniti
    August 4, 2016

    Everyone from Bennett was exceptional from the receptionist to the sales professionals. Nick and Rick did a great job and I look forward to making...

    Bennett Infiniti of Wilkes Barre

    It's so great to hear that our staff was so pleasant to work with. Let us know if we can help you out in the future!

    Bennett Infiniti of Wilkes Barre

    Thank you for the wonderful review! We are ecstatic to see that we exceeded your expectations! We are more than excited to work with you again! It...

    Bennett Infiniti of Wilkes Barre

    Thank you for the wonderful review! We are ecstatic to see that we exceeded your expectations! We are more than excited to work with you again! It...


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    Everyone from Bennett was exceptional from the receptionist to the sales professionals. Nick and Rick did a great job and I look forward to making a deal very soon. I will definitely return to close on something. Ron

    Does recommend this dealer
    Bennett Infiniti of Wilkes Barre

    It's so great to hear that our staff was so pleasant to work with. Let us know if we can help you out in the future!

    Bennett Infiniti of Wilkes Barre

    Thank you for the wonderful review! We are ecstatic to see that we exceeded your expectations! We are more than excited to work with you again! It was such a pleasure having you with us! Please do not hesitate to contact us if you have any other questions. We are very excited to see what is in store for you in the future!

    Bennett Infiniti of Wilkes Barre

    Thank you for the wonderful review! We are ecstatic to see that we exceeded your expectations! We are more than excited to work with you again! It was such a pleasure having you with us! Please do not hesitate to contact us if you have any other questions. We are very excited to see what is in store for you in the future!


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  • EXtremely Professional and Informative!
    August 1, 2016

    If I chose to purchase an Infiniti, Bennett would be my choice. Rick Edwards and Nick Rizzo were very good listeners. They always put my interests...

    Bennett Infiniti of Wilkes Barre

    Thank you for the great review! If we can be of any assistance in the future please let us know!

    Bennett Infiniti of Wilkes Barre

    We appreciate you taking the time to provide us with your review! It is great to see that Rick and Nick provided you with excellent service. We lo...


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    If I chose to purchase an Infiniti, Bennett would be my choice. Rick Edwards and Nick Rizzo were very good listeners. They always put my interests first. Charles Taraskewicz

    Does recommend this dealer
    Bennett Infiniti of Wilkes Barre

    Thank you for the great review! If we can be of any assistance in the future please let us know!

    Bennett Infiniti of Wilkes Barre

    We appreciate you taking the time to provide us with your review! It is great to see that Rick and Nick provided you with excellent service. We look forward to working with you again. If you have any questions feel free to contact us!


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  • Better than first, and it was good!
    July 28, 2016

    Had great experience with my first Infiniti when we moved here and needing service. I was treated like there best customer from my first visit, e...

    Bennett Infiniti of Wilkes Barre

    I am glad to hear that your experiences at our dealership have gone well from services to sales! We truly appreciate your business, and thank you ...


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    Had great experience with my first Infiniti when we moved here and needing service. I was treated like there best customer from my first visit, even though vehicle was purchased in LA. Fast forward 5 years. Went back to look at QX60 in comparison to another vehicle we were looking to purchase. Bought the QX60 instead. Service during the deal was better than before. Salesman answered all of our questions and even provided answers to future questions that we didn't know we would have. When we decided to purchase, Salesman had let us know that he would be out, but left us in excellent hands. Everything went smoothly.

    Does recommend this dealer
    Bennett Infiniti of Wilkes Barre

    I am glad to hear that your experiences at our dealership have gone well from services to sales! We truly appreciate your business, and thank you for taking the time to share your review. Congratulations on the purchase of your QX60! Should you need anything, do not hesitate to let us know. We look forward your next visit! Best, Nick Rizzo, GSM, nickrizzo@bennettcars.com, 570-822-9900


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  • buying a certified used car
    June 24, 2016

    delt with Jeff Sullivan for financing after dealing with salesman Rick Etdwards - Rick was a pleasure to deal with - gave honest opinion, prompt -...

    Bennett Infiniti of Wilkes Barre

    We are always happy to hear about the positive experiences our customers have had with our team here at Bennett Infiniti of Wilkes Barre! So, than...


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    delt with Jeff Sullivan for financing after dealing with salesman Rick Etdwards - Rick was a pleasure to deal with - gave honest opinion, prompt - returned calls & I would recommend him for others to deal with, NO complaints with re to people I dealt with from start to finish incl driver Bob who picked me up, if I had a complaint it is simply they didn't offer me traveler coffee mug on trade in....

    Does recommend this dealer
    Bennett Infiniti of Wilkes Barre

    We are always happy to hear about the positive experiences our customers have had with our team here at Bennett Infiniti of Wilkes Barre! So, thank you for taking the time to share your review. We are happy to see that Rick provided you with great service. We truly appreciate your time and business and look forward to your next visit! -Best, Nick Rizzo, GSM, nickrizzo@bennettcars.com, 570-822-9900


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  • GREAT STAFF!
    June 13, 2016

    The staff at Bennett Infiniti of Wilkes Barre made my purchasing experience a fun one! Brandonn Pomales was very informative, and very patient wh...

    Bennett Infiniti of Wilkes Barre

    Terri, Thank you very much for your review! We are pleased to hear about your wonderful experience here at Bennett Infiniti of Wilkes-Barre. We es...


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    The staff at Bennett Infiniti of Wilkes Barre made my purchasing experience a fun one! Brandonn Pomales was very informative, and very patient while I tried to make a decision. Nick Rizzo also made sure that all of my questions were answered and Jeffery Sullivan made the usually long process of dealing with the paperwork seem much shorter. What made it most enjoyable was the fact that there was absolutely no pressure to purchase.

    Does recommend this dealer
    Bennett Infiniti of Wilkes Barre

    Terri, Thank you very much for your review! We are pleased to hear about your wonderful experience here at Bennett Infiniti of Wilkes-Barre. We especially love to hear that our staff is doing a wonderful job. We never like to pressure anyone into a purchase and are glad to hear that you felt comfortable and happy with your experience. Thanks again, and we hope to work with you again soon.


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