Reviews
Awesome service and facility i appreciate all the help
Awesome service and facility i appreciate all the help and information provided and the facility and is very clean and comfortable with refreshments while you wait this is the only Nissan dealership I go to
Awesome service and facility i appreciate all the help
Awesome service and facility i appreciate all the help and information provided and the facility and is very clean and comfortable with refreshments while you wait this is the only Nissan dealership I go to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ron Marhofer Nissan
They got me in really quickly, repair seems fine but over
They got me in really quickly, repair seems fine but over $800 dollars for a wire harness and a conector is way too much. Probably wont return for service
They got me in really quickly, repair seems fine but over
They got me in really quickly, repair seems fine but over $800 dollars for a wire harness and a conector is way too much. Probably wont return for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to our Service & Parts Director, Chris Schaubert at 234-245-6030 or cschaubert@marhofer.com so we may assist you in moving forward towards a resolution.
Very professional and customer concerned.
Very professional and customer concerned. Sale was very easy and service adviser was outstanding.
Very professional and customer concerned.
Very professional and customer concerned. Sale was very easy and service adviser was outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ronald Thank you for the kinds words and five star review. We appreciate your business and thrilled to learn that you found our process helpful.
Great buying experience at Marhofer Hyundai.
Great buying experience at Marhofer Hyundai. I test drove 3 different Tesla models. Settled for a 2021 Model Y. Great information about the specifics of the Tesla, and very attentive customer service from Kyle H! They have a significant inventory of used Teslas to choose from. If you?re in the market I?d recommend this place.
Great buying experience at Marhofer Hyundai.
Great buying experience at Marhofer Hyundai. I test drove 3 different Tesla models. Settled for a 2021 Model Y. Great information about the specifics of the Tesla, and very attentive customer service from Kyle H! They have a significant inventory of used Teslas to choose from. If you?re in the market I?d recommend this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU!!!!!!
I had a superior buying experience at Ron Marhoffer
I had a superior buying experience at Ron Marhoffer Nissan, they are sales.People are friendly and professional. They made the buying process so easy and low-pressure. I got a great car at a great price. Other dealerships could learn from how Marhofer treats their customers. I would highly recommend them to anyone.
I had a superior buying experience at Ron Marhoffer
I had a superior buying experience at Ron Marhoffer Nissan, they are sales.People are friendly and professional. They made the buying process so easy and low-pressure. I got a great car at a great price. Other dealerships could learn from how Marhofer treats their customers. I would highly recommend them to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Barbara, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
Patty in Service is wonderful.
Patty in Service is wonderful. She is helpful, honest and fair when dealing with customers.
Patty in Service is wonderful.
Patty in Service is wonderful. She is helpful, honest and fair when dealing with customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Nissan. We are always more than happy to assist you if anything else comes up. Take care!
Second time buyer.
Second time buyer. Michael was a good person to work with. Finance was good to work with and very easy process.
Second time buyer.
Second time buyer. Michael was a good person to work with. Finance was good to work with and very easy process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shelly, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always ready to help and was impressed by young lady who
Always ready to help and was impressed by young lady who handled getting repair done in service dept. Thanks to Dave and all involved.
Always ready to help and was impressed by young lady who
Always ready to help and was impressed by young lady who handled getting repair done in service dept. Thanks to Dave and all involved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience with our service department! We're glad to hear that Dave and the team were able to assist you, and we're especially proud of the young lady who helped ensure your repair went smoothly. Providing great service is our top priority, and it's wonderful to know we made a positive impression. We appreciate your business and look forward to helping you again in the future!
Sold me gold service plan that no one takes and it doesn?
Sold me gold service plan that no one takes and it doesn?t even cover anything, Two sensors are bad in my truck not covered want to sell me one for $169 I can buy for $56,75 one Ford parts direct the other was $80 cord price $13, Would not answer the phone when I called, Charged my $516 to do three checks and fix nothing.
Sold me gold service plan that no one takes and it doesn?
Sold me gold service plan that no one takes and it doesn?t even cover anything, Two sensors are bad in my truck not covered want to sell me one for $169 I can buy for $56,75 one Ford parts direct the other was $80 cord price $13, Would not answer the phone when I called, Charged my $516 to do three checks and fix nothing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for bringing your concerns to our attention. We sincerely apologize for the dissatisfaction you've experienced with the gold service plan and the service provided on your truck. It's concerning to hear that you felt misled regarding coverage and pricing, and we understand your frustration with the communication issues. We take your feedback seriously and would like the opportunity to address your concerns directly. Please reach out to us at your earliest convenience so we can discuss your experience further and work towards a resolution. Your satisfaction is important to us, and we appreciate your patience as we strive to improve our service.
Dave was exceptional.
Dave was exceptional. If I had not talked with him first I would have made a costly blunder at another dealer. I never had the impression he was only looking out for himself or the dealership. I was very comfortable from the moment he greeted me until I left with my vehicle. We noticed a small paint issue which as agreed was corrected today.
Dave was exceptional.
Dave was exceptional. If I had not talked with him first I would have made a costly blunder at another dealer. I never had the impression he was only looking out for himself or the dealership. I was very comfortable from the moment he greeted me until I left with my vehicle. We noticed a small paint issue which as agreed was corrected today.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, Thank you for your 5 star review and continued business. We are thrilled that Dave provided you the service you want and deserve.