Stoneridge Dodge Chrysler Jeep RAM

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Reviews

Average Ratings

3.4
12 lifetime reviews.
  • new jeep purchase

    When I arrived to buy the jeep we had discussed Jim P simply asked, "is this the one?"he didn't change anything. He didn't try to upsale me on dif...


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    When I arrived to buy the jeep we had discussed Jim P simply asked, "is this the one?"he didn't change anything. He didn't try to upsale me on different options. He didn't change the price at all. He just got me the jeep I wanted, at the price we discussed when he'd agreed it would be ready. Made the buying experience easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

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  • Great service!

    Great customer service, over all wonderful experience! Tyler and Reza were extremely helpful and patient. Would most definitely buy a car from her...


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    Great customer service, over all wonderful experience! Tyler and Reza were extremely helpful and patient. Would most definitely buy a car from here again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Stoneridge Chrysler Jeep Dodge

    I came to Stoneridge Chrysler Jeep Dodge to purchase a used car. They did not have what I wanted. Reza and Bryan brought me inside to find a used ...


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    I came to Stoneridge Chrysler Jeep Dodge to purchase a used car. They did not have what I wanted. Reza and Bryan brought me inside to find a used car I wanted. Once I walked into the showroom I fell in love with the 2017 Chrysler 300s Hemi. Reza and Bryan did everything for me. Stoneridge is an amazing dealer ship to work with. Very professional, willing to go the extra mile, will make you feel like a part of the Stoneridge family. Hands down this is my one and only dealership I will ever come to. All of my purchases will come from them. Thank you Reza and Bryan!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great upgrade

    I came to repair my old car and I met a nice guy in the waiting room and after talking for few minutes he showed me a new car and showed me with t...


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    I came to repair my old car and I met a nice guy in the waiting room and after talking for few minutes he showed me a new car and showed me with the same payment on my old car i can get into a new car, The rest was easy. thank you hamid

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • easy buying

    very simple I sent an email this morning they responded promptly i came to the dealership hamid had the car ready. It was just what i wanted did t...


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    very simple I sent an email this morning they responded promptly i came to the dealership hamid had the car ready. It was just what i wanted did the paperwork and bought the car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • best ever

    I have bought many cars in my life, and for the first time I tried internet shopping, 5 dealers responded to me but the fastest and with email and...


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    I have bought many cars in my life, and for the first time I tried internet shopping, 5 dealers responded to me but the fastest and with email and the phone call was from Stoneridge jeep. Hamid invited me for a test drive, I took the whole family and the service was so great I bought the car right there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Staff

    Our experience with Sergio Gonzalez and the personnel here helped us in every step to purchase this vehicle. This purchase will help us with our b...


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    Our experience with Sergio Gonzalez and the personnel here helped us in every step to purchase this vehicle. This purchase will help us with our business and future endeavors. Very great and friendly staff.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The WORST customer service

    Don't waste your time going here. When you get there, they treat you like royalty. Once you have purchased a car, they don't care and will treat y...


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    Don't waste your time going here. When you get there, they treat you like royalty. Once you have purchased a car, they don't care and will treat you like you don't exist. They make false promises, even if you have a due bill. They need to hire competent employees such as their finance department. They tell you one thing and do another. I've never bought a car anywhere and basically been treated this way. I had to come back twice to get something fixed. I live almost two hours away and I value my time. They think I must have no life and think I can just come whenever. They also think just filling up my tank will make up for the damn inconvenience that they put me through. I should have bought the original car I wanted in San Jose and I would have never been treated this way! I never ever fill these things out but I felt I had to this time! We are customers and we shouldn't be treated like crap just because they already got a sale!!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Don't follow through on their promises

    This car dealership ONLY cares about the sale. They don't give a crap about their clients. They promised us several things that they will not do. ...


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    This car dealership ONLY cares about the sale. They don't give a crap about their clients. They promised us several things that they will not do. I will NEVER buy a vehicle from them ever again and I will tell my friends and family never to buy from them as well.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible communication

    I seen a car posted by this dealership. I inquired about it using the online form provided by the site I was on. Shortly after, someone from the d...


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    I seen a car posted by this dealership. I inquired about it using the online form provided by the site I was on. Shortly after, someone from the dealership called me to let me know the vehicle was still available and we set up a time two days after for me to come down from lake county (2.5hrs away) to test drive, and possibly buy. The next day, one day before my appointment to drive the vehicle, I called asking if I could come down today instead of tomorrow to look at that vehicle. Without looking up anything in their system they said sure, come on down. So I asked my mom to come with me because I'm most likely going to buy this car and I needed her to drive my truck home for me. I finally show up after driving 2 and a half hours to get the car I've been searching for and it turns out they sold it the same day they called me to tell me it was available. Even after setting up an appointment with me to drive the car. One might think that if you schedule an appointment for someone to view a car and you sell it out from under them, it would be common courtesy to call the individual you made the appointment with and inform them the vehicle is no longer available. Not just that though, like I said, I called the next day and asked if I could come look at that car specifically. It's at this point I was mad because the person who told me come on down didn't take the time to look that vehicle up and tell me it's not available, and rather waste 5 hours out of my day to drive down and look at a car that's not even there. Absurd. Then when I tried telling them how frustrating this situation is, they shrugged it off as to say, so what, and asked if I was interested in anything else. Absolutely not. I wouldn't spend a dime with this company, ever.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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