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Friendly sales personnel who deal with you in a straightforward way. The service department is courteous, knowledgeable, and helpful. The facilities... are smaller than some dealerships, but they are clean and offer more personal attention than the larger dealerships.
Wonderful, no pressure dealership, with wonderful caring staff!! Can say enough good things about them at Empire!!! We have bought from them in the pa...st and will be going back!! We tell family and friends to go to the wonderful folks at Empire they will treat you like family there not like just another customer! I bought my first car from Empire a Dodge Neon, now as a mom with two kids we have graduated all the way up to the Grand Caravan!
Actually found my Jeep at another dealership in Cary, NC. The sales team at Empire went to Cary, picked it up for me, and I took delivery the next day.... Barton and JJ went the extra mile to make sure that I got exactly what I wanted. Michael, the finance Mgr, was also extremely nice. He didn't try to "force feed me" on all the extended warranty options. He actually listened to what I wanted and what I didn't want. GREAT job by the entire team at Empire.
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