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Reviews

Average Ratings

4.9
99 lifetime reviews.
  • A Great Dealership!

    They are very professional and helpful. Every time we visit the dealership, we are very happy with the outstanding service.

    Dealer Response

    We are dedicated to providing top-quality service, and we're ecstatic to hear that our staff are very professional and helpful. We appreciate the ...


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    They are very professional and helpful. Every time we visit the dealership, we are very happy with the outstanding service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are dedicated to providing top-quality service, and we're ecstatic to hear that our staff are very professional and helpful. We appreciate the time it took for you to give us this feedback. At Buick GMC of Mahwah, we value our customers and we look forward to seeing you on your next visit.


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  • GREAT DEALERSHIP MAHWAH BUICK/GMC

    Elaine Voutsinas was dynamite, great personality and very knowledgeable of the product. She took the time to explain key features of the vehicle a...


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    Elaine Voutsinas was dynamite, great personality and very knowledgeable of the product. She took the time to explain key features of the vehicle and the delivery very pleasant ! I would definitely recommend her to friends and family in checking out her GMC / Buick lineup !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Dealership

    I have been coming here since they took over the Dealership service has alway's been great they are alway's friendly and want to help sevice your ...

    Dealer Response

    We are thrilled to hear of your positive purchasing experience with us and thank you for your feedback! Congratulations on your purchase and we lo...


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    I have been coming here since they took over the Dealership service has alway's been great they are alway's friendly and want to help sevice your vehicle and fixe it the first. My son just bought a SUV from them and was very impressed with how they treat you and with the sales people who helped him. Great Job Joe

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled to hear of your positive purchasing experience with us and thank you for your feedback! Congratulations on your purchase and we look forward to seeing you again at your next visit! -Ryan Mays Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com.


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  • Wonderful Dealership!

    Best price, easy sale, Elaine was was awesome through the whole process of our lease. Give them a try!

    Dealer Response

    Thank you so much for your kind words and feedback! We look forward to seeing you again at your next visit. Congratulations on your purchase! -Rya...


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    Best price, easy sale, Elaine was was awesome through the whole process of our lease. Give them a try!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words and feedback! We look forward to seeing you again at your next visit. Congratulations on your purchase! -Ryan Mays Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com.


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  • Very impressed

    The buying experience was very straightforward and far more pleasant than the other dealers we visited. I must credit Elaine for much of that - sh...

    Dealer Response

    Congratulations on your purchase! We appreciate your business and want to thank you for your kind words and feedback! -Ryan Mays Internet Manager ...


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    The buying experience was very straightforward and far more pleasant than the other dealers we visited. I must credit Elaine for much of that - she is a true professional and made us feel comfortable throughout the entire process. We've been very happy with the car and the entire transaction, and I look forward to returning to this dealer in three years for another car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your purchase! We appreciate your business and want to thank you for your kind words and feedback! -Ryan Mays Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com.


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  • Marlena Hetzer

    Marlena was get great in helping me get into my new Acadia at GMC Mahwah. She helped me get to the number i was looking for so i was able to leas...


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    Marlena was get great in helping me get into my new Acadia at GMC Mahwah. She helped me get to the number i was looking for so i was able to lease this vehicle. Anyone gets a chance look her up for a new vehicle. tynm bill krum

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service Visit

    The Service Department is top notch. They had my loaner when I arrived. They were able to take care of all of the items that needed to be done.


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    The Service Department is top notch. They had my loaner when I arrived. They were able to take care of all of the items that needed to be done.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent service and professional staff

    Excellent service and professional staff, courtesy and knowledge eager to address my needs

    Dealer Response

    Suzanne, thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from our team is always enco...


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    Excellent service and professional staff, courtesy and knowledge eager to address my needs

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Suzanne, thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from our team is always encouraging and reassures us of our commitment to our customers. Thank you for your business and we look forward to hopefully doing business with you again in the future. Sincerely, Sam Booth | 201-512-0558 | sbooth@buickgmcofmahwah.com | Buick GMC of Mahwah


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  • Good service... long wait

    Had the catalytic converter go but was under warranty. Was told it would take 1.5 -2 hours. It ended up being 4 because of manifold crack. Had 2 y...

    Dealer Response

    Thanks for your great review, RJ. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent custom...


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    Had the catalytic converter go but was under warranty. Was told it would take 1.5 -2 hours. It ended up being 4 because of manifold crack. Had 2 year old daughter with me so it was not pleasant. Work was done well and all under warranty. . Customer service was very nice and thoughtful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your great review, RJ. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Sam Booth | 201-512-0558 | sbooth@buickgmcofmahwah.com | Buick GMC of Mahwah


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  • Best in Class

    The dealership Is first in class when it comes to customer service, maintenance and they follow thru on resolving any concerns a customer may be e...

    Dealer Response

    We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the tim...


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    The dealership Is first in class when it comes to customer service, maintenance and they follow thru on resolving any concerns a customer may be experiencing.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Buick GMC of Mahwah, we value our customers and we look forward to seeing you on your next visit. Sincerely, Sam Booth | 201-512-0558 | sbooth@buickgmcofmahwah.com | Buick GMC of Mahwah


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