Castle Chevrolet of Villa Park

4.1
(1,155 reviews)
Visit Castle Chevrolet of Villa Park
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (630) 592-4294 (630) 592-4294
Used (630) 592-4214 (630) 592-4214
Service (630) 592-4107 (630) 592-4107

Inventory

See all 235 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since July 2002.
We are here to assist you in every way! Not only do we offer the best prices in the Midwest here at Castle we strive to be number one in customer service. Going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new car or your third pre-owned car we assure you that your experience here will be a pleasant and one!
Experience the Castle Difference!!!

Service center

Phone number (630) 592-4107

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 20 employees View less employees

Reviews

4.1
(1,155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Chevrolet of Villa Park from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

I was received in right away and my vehicle was taken

I was received in right away and my vehicle was taken care of quickly. Very easy.

5.0

I was received in right away and my vehicle was taken

I was received in right away and my vehicle was taken care of quickly. Very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
5.0

Anthony is a very kind and patient worker, he is overall

Anthony is a very kind and patient worker, he is overall just amazing. Thank you Anthony for always being so patient.

5.0

Anthony is a very kind and patient worker, he is overall

Anthony is a very kind and patient worker, he is overall just amazing. Thank you Anthony for always being so patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
5.0

Amazing service.

Amazing service. Love how they listen to you and not force a sale. Thank you

5.0

Amazing service.

Amazing service. Love how they listen to you and not force a sale. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
5.0

Sales and Service

Excellent sales process. Great communication. Recently had my vehicle serviced and the process was great. Great communication from the service advisors. Very professional.

5.0

Sales and Service

Excellent sales process. Great communication. Recently had my vehicle serviced and the process was great. Great communication from the service advisors. Very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Chuck, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review
5.0

Buying a 2023 Traverse

Excellent service. Was my fastest experience buying a car. Everybody there very knowledgeable. Very nice to deal with Jonatan, the salesperson.

5.0

Buying a 2023 Traverse

Excellent service. Was my fastest experience buying a car. Everybody there very knowledgeable. Very nice to deal with Jonatan, the salesperson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Laura, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Show full review
1.0

I was treated like crap, like my business didn’t matter.

I was treated like crap, like my business didn’t matter. I would give negative stars if I could. General Manager Mike would not come out and talk to me, he wouldn’t even honor the KBB instant cash offer, and The guy I dealt with, wouldn’t even look at the offer and when I told them they should at least honor the KBB offer, he said “we don’t have to honor anything”. I wasn’t even talking about the KBB trade in value, the CASH OFFER that is supposed to be honored by participating dealers!! They just wanted me to go or discourage me from selling them my car or saw that I was desperate and take advantage, who knows but they made me feel like xxxx, like I didn’t matter. So, I don’t know if Mike was in a bad mood or what but he could’ve at least had the decency to talk to me, and at least give me a chance to talk. The guys I dealt with didn’t care. Carla, the internet sales person will tell you whatever it takes to get you there. She said they needed inventory cause their Dealer Group purchased 3 new stores so they’re currently offering above market value so they could expand their inventory. Such xx, cause once there, the guy looked at me like I was crazy. This is not right! I am livid that peole like this GM and everyone else involved get to treat you like this cause they feel like they have the upper hand when you are trying to sell your car and not give it to them for their low ball prices

1.0

I was treated like crap, like my business didn’t matter.

I was treated like crap, like my business didn’t matter. I would give negative stars if I could. General Manager Mike would not come out and talk to me, he wouldn’t even honor the KBB instant cash offer, and The guy I dealt with, wouldn’t even look at the offer and when I told them they should at least honor the KBB offer, he said “we don’t have to honor anything”. I wasn’t even talking about the KBB trade in value, the CASH OFFER that is supposed to be honored by participating dealers!! They just wanted me to go or discourage me from selling them my car or saw that I was desperate and take advantage, who knows but they made me feel like xxxx, like I didn’t matter. So, I don’t know if Mike was in a bad mood or what but he could’ve at least had the decency to talk to me, and at least give me a chance to talk. The guys I dealt with didn’t care. Carla, the internet sales person will tell you whatever it takes to get you there. She said they needed inventory cause their Dealer Group purchased 3 new stores so they’re currently offering above market value so they could expand their inventory. Such xx, cause once there, the guy looked at me like I was crazy. This is not right! I am livid that peole like this GM and everyone else involved get to treat you like this cause they feel like they have the upper hand when you are trying to sell your car and not give it to them for their low ball prices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

Mr marlex was great got me in and out in time need more

Mr marlex was great got me in and out in time need more like him nice guy .

5.0

Mr marlex was great got me in and out in time need more

Mr marlex was great got me in and out in time need more like him nice guy .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Show full review
1.0

Beware of this dealership.

Beware of this dealership. I bought a car with 40k miles and before I even put 20k miles on this car I’ve had to replace both control arms, both ball joints, and the transmission. 8k down the drain and they won’t help at all. Think twice about buying here because you can get stuck with a lemon like me.

1.0

Beware of this dealership.

Beware of this dealership. I bought a car with 40k miles and before I even put 20k miles on this car I’ve had to replace both control arms, both ball joints, and the transmission. 8k down the drain and they won’t help at all. Think twice about buying here because you can get stuck with a lemon like me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our GM Mike Castagnino at (630)279-5200 ext. 1127. to discuss your concerns, as your satisfaction is of utmost importance to us.

Show full review
5.0

A very friendly and helpful staff.

A very friendly and helpful staff. Thanks again. Had a great Team to help me get the Truck that I wanted.

5.0

A very friendly and helpful staff.

A very friendly and helpful staff. Thanks again. Had a great Team to help me get the Truck that I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Please contact GM Mike Castagnino at (630)279-5200 ext. 1127 if there is anything else we can do for you; we are more than happy to help!

Show full review
5.0

The dealership was professional and worked wirh my

The dealership was professional and worked wirh my extended warranty. Received free ride to and from my home.

5.0

The dealership was professional and worked wirh my

The dealership was professional and worked wirh my extended warranty. Received free ride to and from my home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chevrolet of Villa Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review
See all 1155 reviews