Castle Chevrolet of Villa Park

(4.6) 757 reviews

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4.6
757 lifetime reviews. Includes reviews of Castle Chevrolet of Villa Park from DealerRater.com
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  • double woowzer.

    I cant even begin to tell you how happy i am with my double buy. my mom and i got two new cars from castle......... and all i kept telling my mom was"

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    just look at that"...just look at it! we could not believe the payments were so affordable. Even with my job bagging groceries at piggly wiggly, it is so awesome to afford these payments. YESSSS...Thanks Zach.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi & thank you for the outstanding compliments about our dealership! We are so happy that we could make the payments on your new vehicles so affordabl

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    e. Thanks again for choosing Castle!


  • Great customer service

    I've purchased several vehicles over the years but I've never experienced the excitement and compassion that Castle shows. I truly feel that I'm a mem

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    ber of the Castle family. I couldn't have asked for a better sales team than Joshua and Ivan.

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    Does recommend this dealer
    Castle Chevrolet of Villa Park

    We are proud to hear about the experience you had here at Castle and appreciate your kind words! It's great that our team took good care of you and ma

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    de sure you left satisfied. Please let us know of any future needs you may have!


  • Dealership experience

    I was looking on line for a new car and we called a dealership and made an appointment to see someone name Dena but instead we ended up at Castle Chev

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    y in Villa Park and thinking we were at the right place for the appointment we made and we ask to speak to Dena and the customer service guy said you must mean Dana and they went and got her and we started our relationship from there.Dana worked diligently with me to get my first car which was a 2013 Malibu. I came in with a picture of the car and a lot number.Dana made sure I knew everything about the car and allowed us to test drive it.Dana is very understanding of our situation.Anytime there are problems with my car Dana made sure it got fixed.Dana has excellent customer service skills and very compassionate about her job.Dana is honest and willing to correct any mistakes that are made.Upon buying my 2015 Malibu Dana help fixed our problems with my car and made sure it was done in a timely manner.I will forever be grateful to Dana for her dedication and commitment.

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    Does recommend this dealer
    Castle Chevrolet of Villa Park

    We are so proud to hear about your experiences with Dana! Thank you for taking the time to share all of the great things she has done for you and we a

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    ppreciate your continued business. We look forward to seeing you next time you're in!


  • My experience was phenomenal.

    In fifty years of purchasing vehicles . This is the best and most professional experience I have ever had every person that I was with treated me lik

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    e family. I would recommend this dealership to everyone

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    Castle Chevrolet of Villa Park

    We are honored to hear your feedback! Than you for choosing Castle Chevrolet for your purchase and for taking the time to share this review. We apprec

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    iate your recommendation and hope to see you again for any future needs!


  • Customer service

    I have been a customer of castle chevy since 2012. I have leased a 2013 and 2015 Malibu for my wife and bought the 2015 Malibu all due to the customer

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    service skills of Dana Dangles. She is Like family to me. Me and my wife have had a wonderful experience. We have had trouble with both cars at points but Dana made sure that we was taken care of every time. Dana made our stay at the dealership while waiting on our maintenance to finish comfortable and entertaining with her cool demeanor and delightful conversation made the time fly by while we waited. We Trusted Dana with our vehicle needs such as looking for new cars and deals on vehicles that they have. Dana always went above and far beyond to make sure we knew all of our options and gave us detailed breakdowns of how things would work in all situations that we have encountered with the cars we have had from castle. this past weekend we turned our lease over to purchase for our 2015 Malibu and Dana took care of us every step of the way even with a difficulty of a on foreseen issue we found during the purchase she was able to reconcile the situation quickly and got me and my wife the results we wanted. The people at Castle have a star costumer service professional in Dana Dangles and If I was them I would have people train to be like Dana because seriously it gets no better.

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    Does recommend this dealer
    Castle Chevrolet of Villa Park

    We are proud to hear about the customer service Dana always provides to you and your wife and we appreciate your continued business here because of he

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    r! Thank you for taking the time to share your kind feedback and we look forward to seeing you again soon!


  • Best service

    Best service ever, from management to sales and service. Just purchased my fourth vehicle from Castle and I plan to be a customer for life.

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    Castle Chevrolet of Villa Park

    We are proud to hear your feedback and appreciate your review. We look forward to having you as a lifetime customer and hope to never let you down!


  • Top notch customer care from the Upgrade Center!

    I came in for an oil change, but ended up trading in my car for a newer used car. Dana was very detailed and worked perfectly within my budget and req

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    uests. She took her time with me and was sure to answer every question I had. I felt like she treated me more like a person than just a sales customer. If you are considering upgrading your car, Dana is the person to talk to.

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    Castle Chevrolet of Villa Park

    We are happy to have assisted with your trade and are glad Dana took such good care of you! Thank you for sharing your review and for your compliments

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    on working with her. We look forward to the next time you're in for a visit.


  • Excellent service and attentiveness

    Floyd was professional and attentive to helping me work through all aspects of the purchase of a new vehicle. I appreciate his commitment to making s

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    ure I was a satisfied customer.

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    Does recommend this dealer
    Castle Chevrolet of Villa Park

    We're glad that Floyd took good care of you and made sure you were a happy customer! Thank you for your business.


  • Good experience

    We were very pleased with the service Josh provided. He went out of his way to get us the best deal and really seemed to care about what we needed. Th

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    anks again and I would definitely recommend Castle and Josh to others.

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    Castle Chevrolet of Villa Park

    We're so glad that Josh provided excellent customer service and made sure you left satisfied with your experience! Thank you for your kind words about

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    him and for your recommendation.


  • Dana always goes above and beyond

    Dana always goes above and beyond. I always have a great experience with her. She always works hard to get me the best price and provides great servic

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    e.

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    Does recommend this dealer
    Castle Chevrolet of Villa Park

    We're proud to hear about the level of service that Dana provides and are glad you've always had positive experiences working with her! Thank you for

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    your continued business and we look forward to your next visit.


Castle Chevrolet of Villa Park
400 E Roosevelt Rd Villa Park, IL 60181
New (630) 592-4294
Used (630) 592-4214
Service (630) 592-4107
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