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Reviews

Average Ratings

4.8
14 lifetime reviews.
  • Nissan Murano and Rogue

    Love Brittian in sales. Not too pushy, knows the products, appropriate follow-up!


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    Love Brittian in sales. Not too pushy, knows the products, appropriate follow-up!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Thanks Jophus

    Having the opportunity to help my daughter Lauren find a vehicle initiallly seemed like more of a huge task than a good day out. That changed afte...


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    Having the opportunity to help my daughter Lauren find a vehicle initiallly seemed like more of a huge task than a good day out. That changed after we met Jophus McCumber. He was Very knowledgeable about the Altima we had interest in and gave us one of the most careful and complete demonstrations possible. He made us feel comfortable from the word GO and never once did i feel like we were being "sold". I would highly recommend asking for Jophus to anyone needing a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Gentleman

    The salesman was so helpful. I think his name was Trenton. He was knowledgable and courteous. Although I didn't find the vehicle that was right fo...


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    The salesman was so helpful. I think his name was Trenton. He was knowledgable and courteous. Although I didn't find the vehicle that was right for me, I will definitely be back in the future solely based off his customer service!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Dutch Wells Awesome Salesman

    Dutch Wells is the most caring salesman I know. I purchased a 2015 Nissan Pathfinder last year and his customer service skills are phenomenal. He ...


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    Dutch Wells is the most caring salesman I know. I purchased a 2015 Nissan Pathfinder last year and his customer service skills are phenomenal. He goes above and beyond to ensure I remain a satisfied customer with the vehicle I purchased. I would recommend Orr Nissan in Bossier City on Viking Drive to anyone. The staff and the facility are extraordinary in customer care and satisfaction not to mention the variety of makes and models, new and used!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • excellent management and staff

    We bought a new Rogue there a month ago and had a great experience. The general manager works all the time and has curated a very professional sta...


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    We bought a new Rogue there a month ago and had a great experience. The general manager works all the time and has curated a very professional staff. Our salesperson, Join us, was very knowledgeable, but not at all pushy. He seemed to view his job as educating us about the vehicle, but add making us buy it. Refreshing! The documents staff had us in and out. We love our car and had an excellent experience buying from Orr Nissan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor! Poor! Poor!

    I purchased a used vehicle. It was a dent on the side of the car. I asked the sale person would it be fixed and she said,Yes! Now she is not answe...


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    I purchased a used vehicle. It was a dent on the side of the car. I asked the sale person would it be fixed and she said,Yes! Now she is not answering her phone for me. She said the car was going to be checked out and it wasn´t. The car has stopped on me twice and it havent even been a month.The car inside is horrible, they did not try to detail it. I will not recommend no one because the only thing they want is a sell. After that they are through with you. That friendly service is gone after they get what they want. Madd Customer!!!!!¿¿¿¿¿

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Loving my Altima

    Loving my new Nissan Altima. I've been driving around the past week between Suburu and Nissan, ultimately went for the NISSAN bc my sales guy was ...


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    Loving my new Nissan Altima. I've been driving around the past week between Suburu and Nissan, ultimately went for the NISSAN bc my sales guy was very nice and super helpful. The one thing i hate about buying cars is all the time you spend getting financed. I always buy new so I had a bit of an issue with being upside down. My sales guy handled my situation with such poise that I cant say that I've had a better experience anywhere else. Really loving my new car. Had a wonderful time. I do recommend this dealership because the buying process was so easy and i honestly felt like I had an honest deal. Thank you so much!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Will not honor deals

    My husband went in yesterday and negotiated a price for a new car. He secured financing and now they are backing out on the deal that they already...

    Dealer Response

    This customer came in on a specific price and negotiated with Tier One Credit.... Rebates and incentives change based off of the bank we are able ...


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    My husband went in yesterday and negotiated a price for a new car. He secured financing and now they are backing out on the deal that they already SIGNED OFF ON!!!! Crooked and will NEVER go there again.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    This customer came in on a specific price and negotiated with Tier One Credit.... Rebates and incentives change based off of the bank we are able to get you approved with. I reached out to the customer.... It turned out not to be her but actually the husband that was able to purchase and got them to come into the Shreveport Store where we explained the process as we were not able to go through NISSAN MOTOR ACCEPTANCE, at no fault of the dealership. This is a known fact in the auto industry that credit drives and affects a car deal.


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  • Best experience

    I trade often, so when it was time to lease a new vehicle, I went straight for a new Altima (they're GORGEOUS!!!). Upon arrival, I was greeted by ...


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    I trade often, so when it was time to lease a new vehicle, I went straight for a new Altima (they're GORGEOUS!!!). Upon arrival, I was greeted by a very nice young man by the name of Chuck. We went over our leasing options and which model was fitting for my budget, albeit I hate having a budget, I NEED one. I am a happy camper. No complaints I got my SV and I am happy. I was treated well, and I well get my car serviced there. Thanks so much!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • HORRIBLE HORRIBLE HORRIBLE!!!

    I purchased a used car from them and paid cash for it. The vehicle came with implied warranties. 2 months after I had bought it, the car broke dow...


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    I purchased a used car from them and paid cash for it. The vehicle came with implied warranties. 2 months after I had bought it, the car broke down, blew the head gaskets and cracked the heads. When I purchased the car there was a bottle of Blue Devil head gasket and head sealant in the trunk, and that should have told me something. Anyway, When the car broke down I called the salesman that sold the car to me to let him know what had happened and to see what they were going to do about it. They kept telling me there was nothing they could do, so I went up there with my copy of the warranty where it stated the car had the implied warranties AGAINST MAJOR MECHANICAL DEFECTS. Funny thing: head gaskets and heads WERE listed! A sales manager ended up talking to me, some woman. We went into this office where she proceeded to get rude with me and talk down to me like I was an idiot. I got angry and did raise my voice, but she called me out on it so I apologized. When I was telling her what had happened and asking what they were going to do about it, she started to get really rude and interrupted me, raising HER voice. I told her the same thing she had told me when I raised my voice, and she told me to get out, off the property, and that she was calling the police on me so we had no choice but to leave. I was basically told "nothing." I got the motor vehicle commission of Louisiana and the CEO Steven Bell involved because I was extremely angry that this had happened, and Mr. Bell told me to come up there with the car and only talk to himself or a man named Nathan. When I arrived it took almost an hour for someone to come over to talk with me, and it was neither one of them. It was the salesman that sold me the car. Nathan was standing off to the side watching what was happening, but never once did he step forward or even acknowledge me. The salesman told me that they would take the car for what I paid for it and trade it for something else in the same price range or they would fix it for "true cost" which was $30/hour. Then they told me they couldn't trade it even because they didn't have anything in that range on either that lot or the one in Shreveport. The salesman then went to talk to Nathan again and came back with a piece of paper that had things I needed to get a car financed. I told them no, I wanted an even trade, and they said they didn't have anything. So now I am STILL stuck with this car that was still under the implied warranty that I cannot do anything with. I would not advise anyone to purchase anything from this car lot!

    Does not recommend this dealer
    Did make a purchase
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