Hunter Subaru Hyundai

(4.4) 40 reviews

Dealer on Cars.com since August 2009

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.4
40 lifetime reviews.
  • Excellent Experience
    August 4, 2015

    I recently bought a car from Pam. I couldn't have asked for a better experience! Thanks to Pam and everyone that was involved in the purchasing of my ...car!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Carrie, Thank you for the opportunity to help with your car and the great review! Pam is a great asset to our sales team. She is a professional to th...e core. Let us know if you need anything at all. Thanks again... Thom


  • Pleased With Their Service
    January 25, 2018

    Our experience with the Hunter staff was pleasant. They were not pushy and were helpful in getting the car we wanted. The only recommendation for imp...rovement is expedition of the finance process. Otherwise it was a good experience.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Not pleased...
    October 18, 2017

    I must say that until this recent incident I had been happy with Hunter service...however this time I am frustrated. They have had my Jeep, that I bou...ght there, for a week. After the first 3 days I had to call for an update to see if anything was found... No new information was given... On day 6 I am told that they can't diagnose the vehicle because it isn't a Subaru or Hyundai... not sure why it took a week to figure that out. I was told to take it to a Jeep dealer and the extended warranty I bought thru Hunter would be honored. Well the Jeep dealer doesn't use the same warranty company...but they are going to see what they can do... Again, previous interaction had been great, but I felt blown off because they forgot about my car... Just poor customer service!

    Customer Service
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Melanie, Sounds frustrating...I trust its been corrected. If you need anything at all please call me at the store. Thom M


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Service & Repair

Service Reviews

4.4

7 lifetime reviews of the Service Department.

  • Not pleased...
    October 18, 2017

    I must say that until this recent incident I had been happy with Hunter service...however this time I am frustrated. They have had my Jeep, that I bou...ght there, for a week. After the first 3 days I had to call for an update to see if anything was found... No new information was given... On day 6 I am told that they can't diagnose the vehicle because it isn't a Subaru or Hyundai... not sure why it took a week to figure that out. I was told to take it to a Jeep dealer and the extended warranty I bought thru Hunter would be honored. Well the Jeep dealer doesn't use the same warranty company...but they are going to see what they can do... Again, previous interaction had been great, but I felt blown off because they forgot about my car... Just poor customer service!

    Customer Service
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Melanie, Sounds frustrating...I trust its been corrected. If you need anything at all please call me at the store. Thom M


  • GREAT SERVICE
    March 17, 2016

    Chad Baldwin and Carl Searcy were the epitome of GREAT customer service. I stopped by, without an appointment, and they assisted me in a very timely m...anner to the best of their ability. Although they couldn't immediately fix the problem, a moon roof which wouldn't close, they were able to give me a temporary fix, until parts could be ordered and a final repair made. Hunter is blessed to employ such a fine group of guys! Keep up the good work!

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service Pricing

    Wheel Balance

    $39.95

    Coolant System Service

    $110.95

    Fluid Top-Off

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2009

Since 1940, Hunter Subaru Hyundai has set the standard for customer service and satisfaction in Western North Carolina. We are located in between Greenville, Spartanburg, and Asheville. We are a full service facility, providing new and used car sales, financing, accessories, parts, collision repair, and an award-winning service department. We strive day-in and day-out to meet the needs of our clients, in the showroom, on the service drive, and in the community. When you walk into our showroom, you will be treated with courtesy and respect by our friendly and intelligent employees who genuinely care about your concerns.

"Proudly Serving Western North Carolina since 1940"
Hunter Subaru Hyundai
2520 Asheville Hwy Hendersonville, NC 28791
New (828) 619-4516
Used (828) 619-4513
Service (828) 668-5355
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