Hendersonville Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.4
31 lifetime reviews.
  • Great service!!!!

    I bought my new 2015 Jeep Patriot here because my mother had just bought her new 2015 Chrysler Town and Country here and I loved the kind of treat...


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    I bought my new 2015 Jeep Patriot here because my mother had just bought her new 2015 Chrysler Town and Country here and I loved the kind of treatment they gave her so I came and bought my new Jeep too. I had a 2010 Ford Fusion that was constantly on recall lists and was just too low to the ground for me now, I wanted something that was safer, not on multiple recall lists, and sat higher off the ground than my current car was. I love my new vehicle and my mother loves hers too. We were treated with respect and like people and will definitely return back for more vehicles from this dealership. I really want to say thank you to our salesman Josh Mitchell, he got both my mother and I the vehicle that we wanted at the price we wanted and we could not be any happier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Terrible repairs

    Originally took my car due to a recall part 3 weeks ago. I've now had to go back two more times since for things that (not so) coincidentally stop...


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    Originally took my car due to a recall part 3 weeks ago. I've now had to go back two more times since for things that (not so) coincidentally stopped working immediately after each visit.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Tyler is a great salesman. He made my experience a pleasurable one. I would definitely recommend Hendersonville Automotive.


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    Tyler is a great salesman. He made my experience a pleasurable one. I would definitely recommend Hendersonville Automotive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • WORST DEALERSHIP IVE EVER DEALT WITH

    AN ABSOLUTE NIGHTMARE. CALLED TO SET APPOINTMENT TO SEE A SPECIFIC CAR....WAS FORCED INTO RIDING IN A BRAND NEW JEEP AS THEY CONTINUED TO PUSH ME...


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    AN ABSOLUTE NIGHTMARE. CALLED TO SET APPOINTMENT TO SEE A SPECIFIC CAR....WAS FORCED INTO RIDING IN A BRAND NEW JEEP AS THEY CONTINUED TO PUSH ME ON A SALE FOR A JEEP. REFUSED TO LET ME SEE THE CAR I HAD CALLED ABOUT UNTIL I ACTUALLY RODE IN THE JEEP. I HAD A TRADE IN AND WAS WISHING TO GET LOWER PAYMENTS BASED ON EQUITY IN TRADE. TOLD IT WOULD NOT HAPPEN. WHEN I TOLD THE SALESMAN I CERTAINLY COULD BASED ON A SALE MY FRIEND HAD JUST MADE AT OTHER DEALERSHIP.....HE ASKED "WHY DID YOU NOT JUST BUY YOUR CAR THERE"!! COULD NOT BELIEVE HE WOULD SAY THAT. TRIED TO LEAVE ON MULTIPLE OCCASSIONS BUT THEY CONTINUED TO WORK OUT A DEAL. THE CAR DID END UP WITH MUCH LESS OF A PAYMENT. THEY LOST THE PAPERWORK DURING SIGNING AND HAD TO GO BACK IN TO SIGN AGAIN. THEY KEPT MY PLATE AND GAVE ME TEMP TAG......THEY ARE TAKING NO RESPONSIBILTY FOR THE TAG. I DID NOT KNOW I WAS TO KEEP THE TAG. THEY EVEN KNEW THE GUY THAT KEPT ITS NAME. MANAGER OFFERED TO GIVE ME 2 OIL CHANGES THAT I WOULD NEVERR CONSIDER DOING AFTER ALL THE CRAP IVE BEEN THROUGH WITH THIS DEALERSHIP. SALESMAN SAID "OH YEAH, JUST TAKES 2 MINUTES AT THE DMV TO FILL OUT THE PAPERWORK FOR LOST TAG". FIRST OF ALL...WAS NOT MY FAULT SECOND HAS ANYONE EVER GONE IN AND OUT OF DMV IN 2 MINUTES. WHAT A SORRY BUSINESS AND WASTE OF TIME. I REGRET THIS BUY FROM THIS BUSINESS GREATLY.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase of a 2015 Grand Cherokee

    We are from South Carolina and decided to travel to this location due to how professional the salesman are at this dealership. Everyone treats you...


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    We are from South Carolina and decided to travel to this location due to how professional the salesman are at this dealership. Everyone treats you with respect and not like the "next sale" that we experienced at our local dealership. We will definitely buy from them in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    very polite and helpful.....salesman was not pushy, he waited for us to decide on our purchase and worked to get us the price we wanted and the pa...


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    very polite and helpful.....salesman was not pushy, he waited for us to decide on our purchase and worked to get us the price we wanted and the payments....overall a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome

    Awesome everyone was very nice and helpful,professional,experienced,at there job.Hospitable with everything


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    Awesome everyone was very nice and helpful,professional,experienced,at there job.Hospitable with everything

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Happy customer

    I had a very pleasant experience and I've told everyone that knows about my purchase how easy it was for me to get into a car that I love!


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    I had a very pleasant experience and I've told everyone that knows about my purchase how easy it was for me to get into a car that I love!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very happy!

    We are very happy with our buying experience Our sales rep Bill in Hendersonville is a great guy to do business with. All is well and the Dart is ...


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    We are very happy with our buying experience Our sales rep Bill in Hendersonville is a great guy to do business with. All is well and the Dart is an awesome vehicle!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • First Visit

    Overall the experience was good. The service tech that received me was quick and understanding. I went in with specific things to be done and that...


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    Overall the experience was good. The service tech that received me was quick and understanding. I went in with specific things to be done and that is what they did, they did an initial multi-point inspection and ensured my requests were reviewed. Cost of oil change was quite reasonable considering most dealers charge more, at least in my past experience. I think the condiments station and service waiting area could be tidied up a bit. Just appeared old and worn out.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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