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Reviews

Average Ratings

4.8
332 lifetime reviews. Includes reviews of DCH Lexus of Oxnard from DealerRater.com
  • Wonderful Experience!

    Steve Nelson made the process so easy. Professional and no games at all. I love my car and such a great experience with this dealership.

    Dealer Response

    Thank you for your input, we appreciate your comments, our main focus is to have satisfied customers!!!


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    Steve Nelson made the process so easy. Professional and no games at all. I love my car and such a great experience with this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your input, we appreciate your comments, our main focus is to have satisfied customers!!!


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  • Stellar Service
    May 14, 2017

    Antonio Cruz provided warm, knowledgeable and superb service, making the experience of purchasing our car a very positive and professional one fro...

    DCH Lexus of Oxnard

    Thank you for the great feedback! I will be pleased to let Antonio know of your kind words! It is so great to hear that your staff is exceeding yo...


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    Antonio Cruz provided warm, knowledgeable and superb service, making the experience of purchasing our car a very positive and professional one from beginning to end. I came to the dealership with two specific cars in mind that I had previously researched. Antonio promptly located the cars we wanted to see, and proceeded to accommodate our test drives, answer our questions and proceed with the process in the most friendly and caring manner. We also met with Miguel Munoz Vignes who provided excellent help as well in our process. I sincerely recommend sales rep, Antonio Cruz, DCH Lexus of Oxnard and all those we worked with, and their excellent customer service, attention to detail and dedication to customer satisfaction.

    Does recommend this dealer
    DCH Lexus of Oxnard

    Thank you for the great feedback! I will be pleased to let Antonio know of your kind words! It is so great to hear that your staff is exceeding your expectations. Your recommendation is the best compliment! George Yazbek, General Manager


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  • Customer Service Focused
    May 11, 2017

    Made a cold call visit to this dealership and was promptly greeted by Antonio Cruz Cuellar, a sales rep. He hunted down a car we were interested i...


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    Made a cold call visit to this dealership and was promptly greeted by Antonio Cruz Cuellar, a sales rep. He hunted down a car we were interested in and gently worked with us to fulfill the purchase. The sales team was thorough, patient and fair.

    Does recommend this dealer

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  • Outstanding
    April 4, 2017

    The entire car buying process was great from the test drive to signing the paperwork. I would highly recommend DCH Lexus if Oxnard for anyone loo...

    DCH Lexus of Oxnard

    Thanks for the great review, Laurie. We are so pleased that you enjoyed your visit. We appreciate your business, and hope to see you again in the ...


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    The entire car buying process was great from the test drive to signing the paperwork. I would highly recommend DCH Lexus if Oxnard for anyone looking for a new or used vehicle. I have to give a shout out to Frisco Robles for his knowledge of the car I was looking into purchasing, Carlos Cannon who got me an amazing deal, Antonio Cruz who assisted with the purchase even though he wasn't the original salesperson, Mark Viggiano for his finance expertise and last but not least Denis Kenny for the final approval in making the deal happen.

    Does recommend this dealer
    DCH Lexus of Oxnard

    Thanks for the great review, Laurie. We are so pleased that you enjoyed your visit. We appreciate your business, and hope to see you again in the future. George Yazbek, General Manager


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  • Great Experience....3rd time!
    March 28, 2017

    We had a very bad experience with Lexus of Tustin/Newport. On our way home we stopped at Lexus of Oxnard...with whom we have bought car before. ...

    DCH Lexus of Oxnard

    Thank you for the positive feedback. We are so glad to hear that you had a positive experience at our dealership. Please let us know if any other ...


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    We had a very bad experience with Lexus of Tustin/Newport. On our way home we stopped at Lexus of Oxnard...with whom we have bought car before. Our experience was seamless....Antonio helped us via the phone to let us know what they had for us...we agreeed over the phone on details and drove up to see and pick up the car. They kept our old one which was being given to grandchildren...kept it for four days. My daughter took the train up to get it and Antonio went way out of his way and picked her up at the train station and gave her a ride to the dealership. Every person at the dealership was stellar! We felt customer service could not have been better!

    Does recommend this dealer
    DCH Lexus of Oxnard

    Thank you for the positive feedback. We are so glad to hear that you had a positive experience at our dealership. Please let us know if any other automotive needs arise in the future, as we are always happy to help! Sincerely, George Yazbek, General Manager


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  • New SUV
    March 26, 2017

    I'm excited I have had a jeep for the last 25 years., what a difference it drives so smooth. The Lexus IS awesome!! I would strongly recommend t...

    DCH Lexus of Oxnard

    Thank you for the 5-star review, Tami!


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    I'm excited I have had a jeep for the last 25 years., what a difference it drives so smooth. The Lexus IS awesome!! I would strongly recommend to everyone.

    Does recommend this dealer
    DCH Lexus of Oxnard

    Thank you for the 5-star review, Tami!


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  • great experience

    Very easy to deal with and low pressure. Great overall experience.


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    Very easy to deal with and low pressure. Great overall experience.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ask for Joel when you need to upgrade your car or get a new
    December 5, 2016

    We just leased our 5th Lexus from DCH in Oxnard. We work with Joel, who makes the process friction-free. Once we had managed all the details, we s...

    DCH Lexus of Oxnard

    Mark, thank you for the five stars. We appreciate your continued loyalty to our dealership. Enjoy your new vehicle!


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    We just leased our 5th Lexus from DCH in Oxnard. We work with Joel, who makes the process friction-free. Once we had managed all the details, we showed up with our old 2015 and the new 2017 was sitting there waiting for us. The process of converting the old lease to the new lease was painless. The service is amazing - we leave in Santa Barbara, 30 min north, and they regularly drive up to pick up the car for servicing. Love this dealership.

    Does recommend this dealer
    DCH Lexus of Oxnard

    Mark, thank you for the five stars. We appreciate your continued loyalty to our dealership. Enjoy your new vehicle!


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  • Good online sale experience

    This is a dealer with very quick response to customer's questions and inquiries. They have variety of inventories for both new car and used car. B...

    Dealer Response

    Thank you Zheng for the positive review! We hope that we can continue to earn more of those stars in the future!


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    This is a dealer with very quick response to customer's questions and inquiries. They have variety of inventories for both new car and used car. But seems their quote is much expensive than other local dealers, when asked whether they can match the price, they did not reply any more......

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you Zheng for the positive review! We hope that we can continue to earn more of those stars in the future!


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  • Great experience
    November 9, 2016

    Jaime Torres gave us the best buying experience of our first luxury vehicle. I sent 2 other family members to him because if his great customer s...

    DCH Lexus of Oxnard

    Thank you for the five stars and recommending Jaime to your family! Enjoy your new vehicle!


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    Jaime Torres gave us the best buying experience of our first luxury vehicle. I sent 2 other family members to him because if his great customer service. I will definitely go see Jaime when it's time to upgrade.

    Does recommend this dealer
    DCH Lexus of Oxnard

    Thank you for the five stars and recommending Jaime to your family! Enjoy your new vehicle!


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