Hyundai of Lincolnwood Hours
Hyundai of Lincolnwood has a strong and committed sales staff with many years of experience satisfying our customers' ne
eds. As a Hyundai dealer just outside of Chicago who offers great prices, rebates and incentives for new & used Hyundai cars, trucks and SUVs, customer satisfaction is crucial to our success. Our expert Service & Parts staff members help our Chicagoland customers to keep their Hyundai vehicles in great shape.
"Hyundai of Lincolnwood is proud to announce that we are under New Management!!"
Oil, Filter Change
$29.95 and up*
Oil, Filter Change (Premium)
$59.95 and up*
New Brake Pads/Shoes (Rear)
$177 and up*
Read reviews that mention:
Son needed a car to start new job. Found a vehicle on line at this dealer. Reached an impasse on price. Left dealership. Son then received a call from... salesman next day stating that Sales Manager approved our last offer. Lured back to dealer and they completely renege. Fraudulent and deceptive practices. Avoid like the plague.
My experience with this dealership has been incredibly frustrating and unfortunate. The only positive factor is that they drove me to the train when I... dropped off my car. First, the only diagnosis for my car that I was told, was when my car was dropped off. They heard the engine and told me that my catalytic converter had most likely been stolen and told me to call state farm. I never received a call or an email detailing the parts that were gone, the repairs needed, or the cost of repairs. I only received a full accounting of the repairs and cost when I had to pay for them. Second, I only knew that my car was repaired after receiving a call from the shop intended for another costumer. While on that call before they hung up, I asked for information regarding my vehicle. I received this call a week or more after the repairs had already been completed. Which leads me to my third point, I never received a call asking for approval to perform the repairs. Finally, less than a month later and a part repaired by this dealership has failed and I am in the process of getting it fixed by different mechanic. I called the dealership service shop and got some information sent to me, but have not received a call back within 5 days, 3 of them business days as of the writing of this review. This is my first large car repair, and I have not felt that I received costumer service worth the time and money I have had to pay. I would not recommend this dealer for repairs to a friend, acquaintance, or Hyundai costumer.
Got my car from grossinger Hyundai. Gerardo baez was amazing. He picked me up from my house to drive me to the dealership. Treated me with professionalism... as well as honesty. Very down to earth and made me as a fist time car buyer fell welcome and comfortable. From the moment i showed up to test drive the car to being handed the keys he made sure i was happy satisfied and always had a hot chocolate in my hand. I don't think i could have had a better representative helping me with my purchase. I've always saw and felt car dealers to be selfish stuck up tools fighting for large comissions, And solely interested in themselves. This was not the case. Gerardo is a awesome guy. Thank you for my ford escape. I will recommend grossinger Hyundai to my friends and in particular Gerardo baez.
We took our car to a HEART Certified Auto Care after we were told by a Hyundai dealer (not Grossinger) that our car was running fine. HEART Certified... Auto Care diagnosed the problem. We took the car to Grossinger as we weren't going back to the dealer we bought the car from as they turned us away saying the problem was "normal" - calling it "turbo lag". We'd use HEART Certified Auto Care (they're great!) for all our repairs yet we have a Hyundai warranty (which we now see is basically useless). We know our car very well as we use it every day. There are some scratches and scuffs that are normal in a used car. When we got the car home after 3.5 weeks of repairs (to repair a transmission - which seems to have fixed our problem -so we have that going for us), we noticed the bumper and the car in general were dirty. Grossinger didn't clean or offer to clean it, and in the cleaning process we realized the bumper was badly cracked and scratched and there were new scratches on the back and interior of the car. When we took it back to have the techs see the damage, the service director blamed us and accused us of tying to scam him for more repairs, which would be silly because Grossinger took 3.5 weeks to fix our car with zero communication about the process. Why would we come back to them to fix fake issues when we are so disappointed in their service? The service manager was hostile and escalated the situation instead of trying to be helpful. For example when we said we know the car and we know the damage happened while Grossinger had the car on their lot, he said "I know you believe that but it's not true". So that was unhelpful. We're reaching out to Hyundai corporate and because of our experience with 2 Hyundai dealers (so far), we will never buy another Hyundai again. Whats the purpose of a great warranty if 1. you can't use your car, and 2. if the dealership damages your car so you have to put in an insurance claim. Just look at the Yelp reviews for Grossinger - 2.5 stars with 270 reviews. We had our doubts, yet based on our experience, the Yelp reviews now seem accurate. If you have issues contact firstname.lastname@example.org and contact the Better Business Bureau. That's what we're doing. It may help..
Was quoted a price online several thousand under competitors. Called to follow up and was told that the interior protection plan was not optional and would... be added on. This is a lie. It is always optional. Followed up regarding how the price was so low, and discovered the price they quoted me included lots of rebates I don't qualify for. I'm really glad I didn't waste time and money going into the dealership in person to discover this. Buyer beware.
Unfortunately after having a personal relationship with this dealership I am in aww of the horrible customer service of the service department. I took... my car in to get fixed they claimed they fixed the fuel pump but the warranty that they sold me wouldn’t cover the cost.....this was in November 2017 . Now fast forward I took my car back to them in April because my car was hesitant to start and kept slowing down while I was driving . They diagnosed it and said I just needed to get a tune up. I was confused by this diagnosis because I literally just had a tuneup on my car the week before I brought it in . About 2 weeks goes by and my car would idle briefly and just die out instantly. Eventually I took it to another dealership just for them to tell me that I need a new fuel pump and gas tank ...AND THAT BOTH WERE COVERED UNDER MY WARRANTY!!! I talk to the service tech at this dealership and he said it doesn’t look like I just had a fuel pump installed in November. So with all that being said I would never bring my car to be serviced again At This dealership. Beyond piss is definitely the mood
The service department is very friendly and helpful! Mark is great! He is warm, patient, and easygoing, which made the service experience much more pleasant.
My over all experience was okay.jesus was really patient and tentative he helped me in every way he could until I finally got thru good job
Great experience. All the salesman are highly qualified and extremely knowledgeable and helpful. Ryan and joe were great and got me out in a car that I... love
was greeted very kindly and received lots of useful information that assisted me in making a decision regarding my purchase. Extremely kind and helpful... for which I am appreciate of