New 877-969-3277 Dealer Website
Used 866-977-8827 Email Dealer
Service 877-227-1252

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.2
Average based on 21 reviews
  • From out of town & thankful!

    My husband and I were travelling to Asheville from out of state and while there, we had some mechanical issues with our Equinox. We took it to Ash...

    Dealer Response

    We're so glad we were able to help you out in a bind. We're even happier that you were able to enjoy your vacation.


    Show Full Review

    My husband and I were travelling to Asheville from out of state and while there, we had some mechanical issues with our Equinox. We took it to Asheville Chevrolet without an appointment and we were immediately greeted by the Service Manager, Stan, who quickly made our stresses and worries go away. While it's never ideal to have car issues while on vacation they were quick to lend us a loaner so we could enjoy our time in Asheville. Our experience at Asheville Chevrolet and with their Service Department saved our vacation. Thank you!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad we were able to help you out in a bind. We're even happier that you were able to enjoy your vacation.


    Hide Full Review
  • Great dealership

    Our experience was excellent and stress free. Matt was friendly and knowledgeable and we would certainly consider buying a car from him again!

    Dealer Response

    That's excellent to hear! We're so glad that Matt could provide you with great service. Please let us know how we can assist you in the future!


    Show Full Review

    Our experience was excellent and stress free. Matt was friendly and knowledgeable and we would certainly consider buying a car from him again!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's excellent to hear! We're so glad that Matt could provide you with great service. Please let us know how we can assist you in the future!


    Hide Full Review
  • No service

    I made an appointment that included a safety recall, oil change, problem with car charging. I arrived to find out the service tech needed to work ...

    Dealer Response

    Howard, we're sorry to hear that you feel that way about our dealership. Here at Asheville Chevrolet, we are continuously working to provide our g...


    Show Full Review

    I made an appointment that included a safety recall, oil change, problem with car charging. I arrived to find out the service tech needed to work on the car charging was out sick. Ome tech said he would be out 1 day. When I asked for a loaner, it was refused and I was told he might be out for 3 days and that I should do some of the work today then bring the car back again. Well, if he was out why wasn't I called to not bring my car in? And, why does a dealership problem become my problem?

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Howard, we're sorry to hear that you feel that way about our dealership. Here at Asheville Chevrolet, we are continuously working to provide our guests with the best service around. Unfortunately, there were a few circumstances that made your visit a little different than most. Our tech was suddenly sick and we did not have the appropriate amount of time to contact you beforehand, nor did we know how long his illness would last. In regards to our loaner vehicle process, we try to reserve those to our loyal Asheville Chevrolet customers who have purchased their vehicles from us. At the time of your visit, all of our loaner vehicles were unfortunately being used by those guests, and we stated we could re-schedule your appointment for a time when a loaner vehicle would be available for you. We do appreciate you sharing your experience, as it gives us an insight as to how we're doing. If you would like to speak with someone about this in greater detail, feel free to contact us at the dealership. Thank you. The Asheville Chevrolet Team. 828-348-7326.


    Hide Full Review
  • Jeff is the best :-)

    I would recommend Jeff Brewster over any sales man. Last week I tried to get the car I wanted and the finance company they chooses didn't satisfy ...

    Dealer Response

    We are so incredibly pleased to hear about your fantastic experience with us! Thank you so much for letting us know how helpful Jeff was during yo...


    Show Full Review

    I would recommend Jeff Brewster over any sales man. Last week I tried to get the car I wanted and the finance company they chooses didn't satisfy me. I financed the car on my own and now I'm driving it :-) Jeff was the nicest salesman I dealt with on my car shopping experience. I recommend him over him for his honesty :-) Thanks Jeff

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so incredibly pleased to hear about your fantastic experience with us! Thank you so much for letting us know how helpful Jeff was during your visit at Asheville Chevrolet. We hope you enjoy that Sonic for many years and we look forward to seeing you again!


    Hide Full Review
  • Great Service, Great Car, Great Everything!!

    The location of this dealership was perfect, the way the salesperson helped me to buy the perfect car with the amount of money I had was amazing, ...

    Dealer Response

    Meaghan, we are so happy to hear about your amazing experience with our team here at Asheville Chevrolet! Thank you so much for taking the time to...


    Show Full Review

    The location of this dealership was perfect, the way the salesperson helped me to buy the perfect car with the amount of money I had was amazing, The car is divine, and the entire experience was exciting! I loved that the people did everything to work around my limitations instead of forcing theirs on me. I was very pleased with the entire experience. I also loved being able to test drive multiple vehicles before making the actual purchase. And I loved that the salesperson was focused on me and getting me what I needed/wanted instead of jumping around. It was definitely part of the what made me stick to this dealership. I went to several dealerships and this was definitely the best experience by far. Very pleased with the dealership, the salesperson, and especially the car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Meaghan, we are so happy to hear about your amazing experience with our team here at Asheville Chevrolet! Thank you so much for taking the time to let us know that we got everything you wanted and needed in your new vehicle. We hope you enjoy it for many years and we look forward to seeing you again soon!


    Hide Full Review
  • Satisfied to the max!

    Even though I was un-able to get financing at this time I am very impressed with Kenneth and the staff at Asheville Chevrolet. Once I come up with...

    Dealer Response

    That's so great to hear, Jimmy! Thank you for your incredible comments about our team here at Asheville Chevrolet. We are glad you enjoyed your ti...


    Show Full Review

    Even though I was un-able to get financing at this time I am very impressed with Kenneth and the staff at Asheville Chevrolet. Once I come up with the cash for the down payment I will return to make my purchase, as this is by far the best dealership I have ever dealt with. There is a real sense of customer service and willingness to provide a service, as opposed to JUST selling cars.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's so great to hear, Jimmy! Thank you for your incredible comments about our team here at Asheville Chevrolet. We are glad you enjoyed your time with us and we hope you enjoy that new vehicle for many years to come. We look forward to seeing you again soon!


    Hide Full Review
  • good experience, great dealership.

    Jeff Brewster really took the time to get to know and build rapport with me, and was very professional and easy to relate to. He made obtaining my...

    Dealer Response

    We're happy to hear that, Tommey! Thank you for letting us know about your visit with Jeff and the rest of our team here at Asheville Chevrolet. W...


    Show Full Review

    Jeff Brewster really took the time to get to know and build rapport with me, and was very professional and easy to relate to. He made obtaining my new vehicle as easy and stress free as possible. I never felt obligated to buy and the level of respect was above expectations. I would recommend anyone to stop in to Asheville Chevrolet and see Jeff Brewster and Mark Hansen. I actually advised Mark the sales manager that I wanted to think on the decision over night, even though my mind was made up in order to see if the level of respect would change, and it did not! I am very happy with my purchase and look forward to a future relationship with Jeff, Mark, and everyone at Asheville Chevrolet!!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that, Tommey! Thank you for letting us know about your visit with Jeff and the rest of our team here at Asheville Chevrolet. We hope you enjoy your new vehicle for many years and we look forward to seeing you again soon!


    Hide Full Review
  • Happy Happy Customer!!!!!

    This was my first time buying a car, and all the rumors about how pushy car salesman are terrified me. I never felt pushed or anything from any of...

    Dealer Response

    We're happy to hear that, Kate! Thanks for letting us know about your experience with us at Asheville Chevrolet. We hope you enjoy your new car fo...


    Show Full Review

    This was my first time buying a car, and all the rumors about how pushy car salesman are terrified me. I never felt pushed or anything from any of the employees. They were all very kind and answered all of my questions with patience! The buying process was easy and I left knowing I will return for my next car buying experience in the future.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that, Kate! Thanks for letting us know about your experience with us at Asheville Chevrolet. We hope you enjoy your new car for many years and we look forward to seeing you again!


    Hide Full Review
  • Made a new guy feel welcomed

    Just purchased a 2013 Chevrolet Equinox and it has been one of the best investments I have made recently. When I first drove onto the lot I was im...

    Dealer Response

    Pete, thanks for sharing your experience with us! We are pleased to know that Jeff was so helpful in finding the perfect vehicle for you. We hope ...


    Show Full Review

    Just purchased a 2013 Chevrolet Equinox and it has been one of the best investments I have made recently. When I first drove onto the lot I was immediately approached byJeff Brewster. A professional young gentleman I could much relate with. Jeff was patient and honest with me because I really didn't know what I wanted but I am glad he was. He took the time to find a car that would best fit fit me and know I am the happiest person around Asheville. THANKS ASHEVILLE CHEVROLET!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pete, thanks for sharing your experience with us! We are pleased to know that Jeff was so helpful in finding the perfect vehicle for you. We hope you enjoy it for many years and we look forward to seeing you in the future!


    Hide Full Review
  • First Time Buyer

    I referred a friend the Asheville Chevrolet for her first car. Our Sales Associate Jeff Brewster was very helpful with all her questions. He assis...

    Dealer Response

    Allison, thank you so much for sharing your friend's experience with us! We're so happy to know that she had such a fantastic time and got exactly...


    Show Full Review

    I referred a friend the Asheville Chevrolet for her first car. Our Sales Associate Jeff Brewster was very helpful with all her questions. He assisted her in payment options. He wasn't evasive and made her feel very comfortable. She wasn't overwhelmed or intimidated like other first time buyers, because of the customer service. She didn't feel like Asheville Chevrolet wanted to "Take her blood" or her "First born child," just to get her in a car that day

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Allison, thank you so much for sharing your friend's experience with us! We're so happy to know that she had such a fantastic time and got exactly what she wanted. We hope she enjoys the vehicle for many years and we look forward to seeing you both soon!


    Hide Full Review