Reviews
I was very pleased with my interaction with the team at
I was very pleased with my interaction with the team at Lexus dealership of Cerritos. Shout to Luis?. No hassle, I felt comfortable, and the experience was awesome.
I was very pleased with my interaction with the team at
I was very pleased with my interaction with the team at Lexus dealership of Cerritos. Shout to Luis?. No hassle, I felt comfortable, and the experience was awesome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was my first time buying Lexus I?
It was my first time buying Lexus I?m really happy with experience Dorine and Daniel explained everything in detail I would definitely recommend to buy from Cerritos of Lexus
It was my first time buying Lexus I?
It was my first time buying Lexus I?m really happy with experience Dorine and Daniel explained everything in detail I would definitely recommend to buy from Cerritos of Lexus
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The salesperson at Lexus of Cerritos, Brandon, was
The salesperson at Lexus of Cerritos, Brandon, was excellent. One should ask for Brendon before you go there. Very helpful and knowledgeable about the cars.
The salesperson at Lexus of Cerritos, Brandon, was
The salesperson at Lexus of Cerritos, Brandon, was excellent. One should ask for Brendon before you go there. Very helpful and knowledgeable about the cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience, made the whole process painless and
Awesome experience, made the whole process painless and everything was transparent. Would recommend to all
Awesome experience, made the whole process painless and
Awesome experience, made the whole process painless and everything was transparent. Would recommend to all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, friendly communication from start to finish.
Fast, friendly communication from start to finish. Henry, our salesman, was extremely knowledgeable, friendly, and professional. I’d happily drive 55 miles to purchase from here again.
Fast, friendly communication from start to finish.
Fast, friendly communication from start to finish. Henry, our salesman, was extremely knowledgeable, friendly, and professional. I’d happily drive 55 miles to purchase from here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great experience all personnel very useful and helpful,
Great experience all personnel very useful and helpful, excellent customer service and communicated with me through out the process, I knew exactly what what?s happening on real time.
Great experience all personnel very useful and helpful,
Great experience all personnel very useful and helpful, excellent customer service and communicated with me through out the process, I knew exactly what what?s happening on real time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service was really fast and appropriate and,the personal
Service was really fast and appropriate and,the personal was very attent,i do appreciate the help from jorge,thanks jorge,we will come back soon
Service was really fast and appropriate and,the personal
Service was really fast and appropriate and,the personal was very attent,i do appreciate the help from jorge,thanks jorge,we will come back soon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Made buying my car the worst process,They made my credit
Made buying my car the worst process,They made my credit union upset with how they were doing things and made what should have been an exciting day into a terrible 3 day process
Made buying my car the worst process,They made my credit
Made buying my car the worst process,They made my credit union upset with how they were doing things and made what should have been an exciting day into a terrible 3 day process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to leave us feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (562) 263-7857 when you have a chance. Thank you, and we look forward to hearing from you.
The repair quality is very poor.
The repair quality is very poor. I only went there once to have my car serviced, and I don't trust the service at this place because they damaged my car.
The repair quality is very poor.
The repair quality is very poor. I only went there once to have my car serviced, and I don't trust the service at this place because they damaged my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (562) 263-7857. We would appreciate the chance to turn your experience around.
I came in for a smog test clearance and oil change at
I came in for a smog test clearance and oil change at 1:30 p.m. and I was out of there at 3:30. At first, I was told it would take 4 hours because of the backload. I said no way because I had to be at the Dr?s office at 4:00, besides I had an appointment. So, we compromised. Forget the car wash if I can be out of here on time for my Dr?s appointment. I was happy with the service and I like how my service rep always makes recommendations for future services. Right now, my car runs very well for a ? a second hand rose? and I aim to keep it that way as long as I receive honest and helpful suggestions and quality work from Cerritos Lexus service department.
I came in for a smog test clearance and oil change at
I came in for a smog test clearance and oil change at 1:30 p.m. and I was out of there at 3:30. At first, I was told it would take 4 hours because of the backload. I said no way because I had to be at the Dr?s office at 4:00, besides I had an appointment. So, we compromised. Forget the car wash if I can be out of here on time for my Dr?s appointment. I was happy with the service and I like how my service rep always makes recommendations for future services. Right now, my car runs very well for a ? a second hand rose? and I aim to keep it that way as long as I receive honest and helpful suggestions and quality work from Cerritos Lexus service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Billie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!