Reviews
I love Lexus of Cerritos.
I love Lexus of Cerritos. I refer all of my friends and family to them over the past several years. I have bought used cars in the past and they were in great condition and ran very well. On March 1, 2025, I leased a new Lexus NX 250 and I absolutely love it. Elaine Sanchez is the BEST! Valentine helped me test drive the vehicles and helped me with setting up my new car. He was very knowledgeable and patient. Tiananmen George was my finance person and he was extremely intelligent, quick, and did not pressure me. I only shop at Lexus of Cerritos.
I love Lexus of Cerritos.
I love Lexus of Cerritos. I refer all of my friends and family to them over the past several years. I have bought used cars in the past and they were in great condition and ran very well. On March 1, 2025, I leased a new Lexus NX 250 and I absolutely love it. Elaine Sanchez is the BEST! Valentine helped me test drive the vehicles and helped me with setting up my new car. He was very knowledgeable and patient. Tiananmen George was my finance person and he was extremely intelligent, quick, and did not pressure me. I only shop at Lexus of Cerritos.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Paul Kim is the best!
Paul Kim is the best! My experience was wonderful. Highly recommended Paul Kim if you are in the market for a new Lexus. A+
Paul Kim is the best!
Paul Kim is the best! My experience was wonderful. Highly recommended Paul Kim if you are in the market for a new Lexus. A+
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
They do Great service and very friendly with their
They do Great service and very friendly with their customers. They work quick and efficient.
They do Great service and very friendly with their
They do Great service and very friendly with their customers. They work quick and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Helped right away in and out fast.
Helped right away in and out fast. Car was back to me a day faster then I was told
Helped right away in and out fast.
Helped right away in and out fast. Car was back to me a day faster then I was told
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Manu, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
I just purchased my Lexus GX 460 from Lexus of Cerritos.
I just purchased my Lexus GX 460 from Lexus of Cerritos. This is my 4th Lexus from this dealership and I always go back to Lexus of Cerritos because they have a vast inventory of cars to choose from and their sales people are always very helpful and accommodating, they will work with you. Max and Ruben helped me with my Lexus yesterday and my car is in my driveway today. Thank you Max and Ruben!
I just purchased my Lexus GX 460 from Lexus of Cerritos.
I just purchased my Lexus GX 460 from Lexus of Cerritos. This is my 4th Lexus from this dealership and I always go back to Lexus of Cerritos because they have a vast inventory of cars to choose from and their sales people are always very helpful and accommodating, they will work with you. Max and Ruben helped me with my Lexus yesterday and my car is in my driveway today. Thank you Max and Ruben!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
General Manager Brian Walker is the man.
General Manager Brian Walker is the man. He made sure I was a satisfied and was super communicative. Awesome experience!
General Manager Brian Walker is the man.
General Manager Brian Walker is the man. He made sure I was a satisfied and was super communicative. Awesome experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mario, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi Mario, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had an immediate call back.
Had an immediate call back. Was told he would call me back in the morning as they were closing up for the night. Never heard back from him again.
Had an immediate call back.
Had an immediate call back. Was told he would call me back in the morning as they were closing up for the night. Never heard back from him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Kenny, thank you for taking the time to leave us your feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.
Prompt Service Queue, exceptional Customer Service,
Prompt Service Queue, exceptional Customer Service, extensive facilities, easy to understand process for history, previous repairs, upcoming repairs, practical estimate for total costs, efficient processing
Prompt Service Queue, exceptional Customer Service,
Prompt Service Queue, exceptional Customer Service, extensive facilities, easy to understand process for history, previous repairs, upcoming repairs, practical estimate for total costs, efficient processing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My window tint on my brand new IS was taken care of by
My window tint on my brand new IS was taken care of by Anais. She explained everything very well and clarified any confusions I had.
My window tint on my brand new IS was taken care of by
My window tint on my brand new IS was taken care of by Anais. She explained everything very well and clarified any confusions I had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us, Matt! Don't hesitate to call us if you ever need anything. Be safe on the road!
Richard Garcia was very helpful and good at communicating
Richard Garcia was very helpful and good at communicating with me. I highly recommend Richard and Lexus of Cerritos
Richard Garcia was very helpful and good at communicating
Richard Garcia was very helpful and good at communicating with me. I highly recommend Richard and Lexus of Cerritos
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.