Lexus of Cerritos

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4.7
(2,176 reviews)
Visit Lexus of Cerritos
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–9:00pm
Tuesday 7:00am–7:00pm 9:00am–9:00pm
Wednesday 7:00am–7:00pm 9:00am–9:00pm
Thursday 7:00am–7:00pm 9:00am–9:00pm
Friday 7:00am–7:00pm 9:00am–9:00pm
Saturday 8:00am–5:00pm 8:30am–9:00pm
Sunday Closed 9:00am–9:00pm
New (888) 337-5249 (888) 337-5249
Used (888) 337-5218 (888) 337-5218
Service (888) 699-2313 (888) 699-2313

Inventory

See all 286 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2001.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Service center

Phone number (888) 699-2313

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.7
(2,176 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Given time estimate was right on track.

Given time estimate was right on track. Vehicle received a complimentary wash. Great service ! Would take it there for next service !

5.0

Lexus of Cerritos

Lexus Cerritos is excellent! Clean facilities, attentive staff, easy to make appointments. Have been going here for years and will continue to do so.

Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

5.0

I’m giving you 5 stars because of Linda Framel.

I’m giving you 5 stars because of Linda Framel. She kept me informed as to the progress of my vehicle even though she was super busy. She wasn’t pushy and she was professional. Dealership was clean, bathrooms clean. Nice sitting area. Big plus is the coffee. Thanks so much

Consumer response

I am responding to your email requesting that I verify that I completed this survey. I completed the survey thanks Victoria

5.0

Personal, courteous, attentive service delivered

Personal, courteous, attentive service delivered efficiently and timely. I would highly recommend Cerritos Lexus for all service and maintenance needs!

Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

1.0

This dealership sold me my Lexus in Jan without obtaining

This dealership sold me my Lexus in Jan without obtaining the title from the prior owner. I learned this 5 months later after being pulled over for bad tags. I have called & texted the dealership // Elmerra numerous times since the purchase as well as the date I received the ticket and no response. I was so humiliated by being pulled over, late to work because of it and given a fix it ticket. The dealership should not have allowed this sale without the prior title, which is a serious offense. They need to take action immediately, pay for the tags and provide reimbursement for my time, humility and lost wages. . If not, I will be lodging a complaint on all platforms including the BBB.

5.0

Busy Mom

My service agent was amazing, She was very thorough in the service the car needed. Th3e car was ready when stated, it was nice and clean. The loaner is always a great perk.

Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

5.0

Luxus at Cerritos

Majid was an amazing part of my girlfriend?s first car buying experience. Majid deserves 10 stars for his professionalism and personality.

Dealer response

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

4.0

Service review

My only concern is, while I am obviously a senior citizen, I was not offered a senior discount.

Dealer response

Hi William, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

5.0

Oil service

Oil service was done while I was waiting in the lobby.

Dealer response

Hi Casey, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

5.0

good service but had to wait quite long.

good service but had to wait quite long. Hope the waiting time gets reduced in the future

Dealer response

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (562) 263-7857 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Read all 2,176 reviews