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Reviews

Average Ratings

4.6
Average based on 19 reviews.
  • I love Love

    I called Love Chevrolet to see if they could handle locating a particular model with my unique list of vehicle options. James Lombardo worked dili...

    Dealer Response

    Thank you Ghost for the kind words. It's always great to hear hard work paying off. The Love Chevrolet Family is by far the best part of Love Chev...


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    I called Love Chevrolet to see if they could handle locating a particular model with my unique list of vehicle options. James Lombardo worked diligently to find that needle-in-a-haystack. He sent vehicle photographs and detailed answers to all of my questions in my prefered communication method. In less than 10 days from my first contact with James, he had found “my” vehicle, Love Chevrolet went the distance to retrieve it, all of the details were completed and I was driving off in it. I could not have asked for a smoother, more efficient, enjoyable, no hassle, low stress, matter-of-fact car buying experience. James kept me in the loop and the communication lines open even after the sale was complete. James and Cliff are relatable and treated me like anything but a sale. Love Chevrolet really outdid themselves, plus their facility and massage chairs rock! I highly recommend James and Cliff! I love Love.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Ghost for the kind words. It's always great to hear hard work paying off. The Love Chevrolet Family is by far the best part of Love Chevrolet. Thank you for your feed back and together we'll move forward.


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  • Poor execution, poor communication, bad experience

    After working on a deal for several days and being sent a buyer's order, I went and got a cashier's check and began my journey south to purchase t...

    Dealer Response

    Sorry for the inconvenience you experienced Chad. After further investigation I saw where the sales person informed you that the vehicle could not...


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    After working on a deal for several days and being sent a buyer's order, I went and got a cashier's check and began my journey south to purchase the vehicle we again, spent three days working on. Part of the time frame was due to my salesman having a scheduled day off and making no effort to complete what we started. While I'm in route, I am told someone has made an appointment to view the truck I was in route to buy. I asked, how can I have a buyer's order and not be in the computer? My response was "we're a big dealership". Three sales managers and 17 salesman...and between three sales managers they don't communicate what they're doing? I manage a team and deliver to folks on 5 continents...so your argument is invalid. Then I was told if the 2pm appointment doesn't show, it's mine. As of 2:29 they still were not there...however at 2:37 I was told they had arrived...but again, by the rules I was told they had 30 minutes. The worst execution and even worse explanation and effort to provide me with service you could imagine. And...to wrap it all up, they told me they'd let me know if the truck did or did not sell...they didn't let me know. No worries though, I went to Scott Clark Toyota and bought a truck and their deal blew Love's deal out of the water. Car buying sucks as it is...this dealership is a perfect example of why car buying sucks.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Sorry for the inconvenience you experienced Chad. After further investigation I saw where the sales person informed you that the vehicle could not be held. We treat all customers with the highest respect of their time and the reply he received from you was that you still wanted to come by even though the vehicle may not be here. I'm sorry for the miscommunication. Love Chevrolet is committed to giving every customer the chance to purchase the vehicle they desire everyday. Sometimes that doesn't always work out. Your feedback helps us and helps the customer experience get better everyday. Hopefully in the near future we can help change the negative mind frame. Thank you


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  • Excellent Dealership

    February 26, 2016 on our way home from our Florida holiday, our Chevy diesel truck broke down when were about to change from the I-26 to the I-77 ...

    Dealer Response

    At Love Chevrolet we understand that our employees are the heart beat and drive behind everything we do. I'm glad you feel the same. Thank you and...


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    February 26, 2016 on our way home from our Florida holiday, our Chevy diesel truck broke down when were about to change from the I-26 to the I-77 North. It was towed by Tillman towing to Love Chevrolet on Parkridge Drive. The diesel shop was closed until Monday morning so Mackey Monts told us we could park our camper beside the shop and plug it into a power outlet. We camped out in the parking lot until we could speak with Ken Amick, fleet service consultant, about repairs. While we waited out the weekend, we had the chance to look at some used trucks with Richard Ramick. He was a very helpful sales consultant who was willing to sell us a truck if we could not get ours running. He showed us our options and did not pressure us. He knew we were stranded but did not try to take advantage of the situation for the sake of selling a truck. Monday morning, we spoke with Ken as soon as the shop opened. The truck went in for diagnostics around 8:30 AM and by 1:30 PM it was repaired and we were back on the road. We just wanted to thank the wonderful staff as they made a very stressful more manageable!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    At Love Chevrolet we understand that our employees are the heart beat and drive behind everything we do. I'm glad you feel the same. Thank you and please let us know if you need anything else


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  • Thank you Love Chevrolet!!!!!

    I have to say that I was wondering if I had done the right thing with going to Love Chevrolet. There was huge confusion about my tags. Love Chevro...

    Dealer Response

    Thank you for the kind words. Please let us know if you need anything else


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    I have to say that I was wondering if I had done the right thing with going to Love Chevrolet. There was huge confusion about my tags. Love Chevrolet went way over and above to make me a happy customer. I'm so glad I went to Love Chevrolet!!!! I would so recommend them to everyone to go there and purchase a vehicle! Thank you Ben for everything!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words. Please let us know if you need anything else


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  • Great service department

    I had a noise coming from my 2010 Camaro. I scheduled an appointment with Love Chevrolet and they had the car fixed by the same afternoon. The ser...

    Dealer Response

    Greetings Camaro, Thank you for your kind words. We'll keep up the Great Service. Thank you for helping us get better. Love Customer Care


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    I had a noise coming from my 2010 Camaro. I scheduled an appointment with Love Chevrolet and they had the car fixed by the same afternoon. The service manager I dealt with was Larry. Top notch customer service. I'm very glad I took my car here to have it fixed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Greetings Camaro, Thank you for your kind words. We'll keep up the Great Service. Thank you for helping us get better. Love Customer Care


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  • Chevy is the best in columbia

    Fast and good customer service, clean facilities nice people hometown feeling

    Dealer Response

    Thank you so much for your business, we appreciate you!


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    Fast and good customer service, clean facilities nice people hometown feeling

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your business, we appreciate you!


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  • Always AWESOME Service!!

    i HAVE BEEN COMING HERE WITH MY 2011 SUBURBAN SINCE I BOUGHT IT FOR MY OIL CHANGES AND HAVE BEEN GREETED AND APPRECIATED FOR COMING HERE. THANK YO...

    Dealer Response

    Hey Sondi, Thank you for your continued business. We'll continue to work hard for you in return. Your feedback helps us get better everyday. Lo...


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    i HAVE BEEN COMING HERE WITH MY 2011 SUBURBAN SINCE I BOUGHT IT FOR MY OIL CHANGES AND HAVE BEEN GREETED AND APPRECIATED FOR COMING HERE. THANK YOU FOR A GREAT JOB EVERYTIME.!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hey Sondi, Thank you for your continued business. We'll continue to work hard for you in return. Your feedback helps us get better everyday. Love Customer Care


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  • BEST PLACE AND GREAT PEOPLE

    I have to go back and change my review. Love chevy was great and got me in the car I wanted and was straight up forward with me. I jumped the gun ...

    Dealer Response

    Hey Jobe, We take pride in educating all of our customers throughout the buying process. We're glad we could not only earn your business, but also...


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    I have to go back and change my review. Love chevy was great and got me in the car I wanted and was straight up forward with me. I jumped the gun so my first post by Jobe was wrong. The finance guy was out and I was just being very inpatient. They helped me and my mom out and went over everything step by step. I would come back to these people for my next car. Warren and John did an amazing job. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey Jobe, We take pride in educating all of our customers throughout the buying process. We're glad we could not only earn your business, but also prove to you that your an important part of us getting better. Love Customer Care


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  • Good shopping experience

    We called ahead to check on the availability of a Chevy Equinox they had advertised before driving to Columbia from Charleston. We spoke to Shawn ...

    Dealer Response

    Thank you Bunky for the kind words. We appreciate the opportunity to earn your business. If there is anything we can do for you in the future, ple...


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    We called ahead to check on the availability of a Chevy Equinox they had advertised before driving to Columbia from Charleston. We spoke to Shawn Painter, sales rep. When we arrived, we test drove the vehicle. It was not quite as well-equipped as we wanted so we did not purchase that particular car but we were pleased with the overall shopping experience. Shawn was professional and knowledgeable.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you Bunky for the kind words. We appreciate the opportunity to earn your business. If there is anything we can do for you in the future, please don't hesitate to call. Thanks again.


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  • A Most Happy Customer

    I had the easiest, most pleasant car buying experience of my life at Love Chevrolet. David, my contact from the beginning of the experience, was v...

    Dealer Response

    Thank you so much for taking the time to share your experience. I'm so glad you are loving your Tahoe and it was a pleasure getting to know you. T...


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    I had the easiest, most pleasant car buying experience of my life at Love Chevrolet. David, my contact from the beginning of the experience, was very accommodating. I live in Savannah, GA and had reservations about buying a used Tahoe site-unseen. I was pretty sure I wanted the car and was afraid someone would buy it before I could get to Columbia. David arranged to meet me halfway one afternoon after work to test drive it. I gave him a deposit that day and drove to Columbia the following Saturday. Everything was ready and I drove off the lot an hour later a very happy customer. My next car purchase will definitely start and end at Love Chevrolet.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your experience. I'm so glad you are loving your Tahoe and it was a pleasure getting to know you. Take care and be well! -David M.


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