Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
295 lifetime reviews. Includes reviews of Hiley Mazda from DealerRater.com
  • Outstanding Service, Great People!

    After having our car totaled by a texting driver, we were in the market for a new vehicle. Hiley Mazda is close to us, so we decided to stop and s...

    Dealer Response

    Thank you Garrett family!


    Show Full Review

    After having our car totaled by a texting driver, we were in the market for a new vehicle. Hiley Mazda is close to us, so we decided to stop and shop for a used vehicle. Ryan Davisson greeted us promptly and was eager to accommodate our every wish. He answered all of our questions and never once presented a pushy sales pitch. We test drove three vehicles and Ryan never seemed in a hurry or impatient. Once we decided on the vehicle we wanted to drive, Ryan completed the required paperwork quickly and then gave us a tour of the dealership. We then moved into the Finance department where we were also treated with respect. Although the process of financing a car can sometimes be laborious, it didn't seem so at Hiley. The Finance Manager worked through several different options for us, and eventually found an incredible interest rate. The overall experience was very pleasant, and the dealership has followed up with us a couple of times to ensure we are happy. We've purchased vehicles in the past, but never with the hospitality and respect that Hiley showed us. We will return when we need our next vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Garrett family!


    Hide Full Review
  • Easy, Quick, Family-Friendly
    April 18, 2017

    We had our first experience with Hiley Mazda's pre-owned division this past weekend. It was the best car-buying experience we've ever had --- espe...


    Show Full Review

    We had our first experience with Hiley Mazda's pre-owned division this past weekend. It was the best car-buying experience we've ever had --- especially considering I took all three of my kids with me. Very low pressure and VERY efficient at getting us in and out in the car we came to see. A very reasonable starting price let the deal progress very quickly and easily. Loved these guys and definitely recommend them to others. Brennan was our sales representative and was so pleasant and easy to work with - he wanted to be sure we loved the car and would be happy with it. Joe was also great to work with - very fast and efficient. Loved the whole experience.

    Does recommend this dealer

    Hide Full Review
  • Exemplary Service
    April 15, 2017

    Amazing personal service. Our sales rep. Kyle simply guided us through the process - no hassle or pressure, lots of flexibility. Signing the finan...


    Show Full Review

    Amazing personal service. Our sales rep. Kyle simply guided us through the process - no hassle or pressure, lots of flexibility. Signing the finance docs was a breeze. I've purchased a number of cars, but my buying experience here was top notch. Kyle even added a personal touch. It was our baby's first car and he helped us surprise her with balloons. Thanks Hiley Mazda Hurst Team!!!

    Does recommend this dealer

    Hide Full Review
  • Salesman Josh delivers!
    March 27, 2017

    The entire Team from Mazda were really courteous and helpful from the start. Everyone made me feel like I was part of the family and Josh applied ...

    Hiley Mazda of Hurst

    Marc, thank you for the wonderful review! We appreciate your business and we're so happy to hear that our team provided such a great car buying ex...


    Show Full Review

    The entire Team from Mazda were really courteous and helpful from the start. Everyone made me feel like I was part of the family and Josh applied no pressure tactics from start to finish. After looking at several vehicles, Josh never tired from the questions I asked, and went out of his way to show me and test drive the vehicles that I was looking at. Congratulations to Josh and all of Mazda for the fabulous day we experienced.

    Does recommend this dealer
    Hiley Mazda of Hurst

    Marc, thank you for the wonderful review! We appreciate your business and we're so happy to hear that our team provided such a great car buying experience for you. Hope you guys are enjoying your new Mazda and welcome to the Hiley family.


    Hide Full Review
  • Mazda Miata Buy
    March 25, 2017

    Excellent no pressure experience. Daron Mitchell was our salesperson and was very helpful. He was very knowledgeable about the car and provided ...

    Hiley Mazda of Hurst

    Thank you for the wonderful review, we really appreciate your feedback! Great to hear that Daron provided the best car buying experience for you. ...


    Show Full Review

    Excellent no pressure experience. Daron Mitchell was our salesperson and was very helpful. He was very knowledgeable about the car and provided an excellent deal on the car. We visited 3 other dealers about the same car and this was by far the best experience. We purchased the vehicle for our daughters first vehicle and she is very happy. Thank you for a great experience.

    Does recommend this dealer
    Hiley Mazda of Hurst

    Thank you for the wonderful review, we really appreciate your feedback! Great to hear that Daron provided the best car buying experience for you. Glad your daughter is loving her new car and welcome to the Hiley family!


    Hide Full Review
  • Hassle-free
    March 19, 2017

    Just purchased a Certified Pre-owned Mazda3 and I'm very happy! Justin Sample and Joe Parker made everything click and I was on my way! Thanks G...

    Hiley Mazda of Hurst

    Thank you for the great review! We appreciate your business and we're happy to hear that Justin and Joe took such great care of you. Hope you're e...


    Show Full Review

    Just purchased a Certified Pre-owned Mazda3 and I'm very happy! Justin Sample and Joe Parker made everything click and I was on my way! Thanks Guys!!

    Does recommend this dealer
    Hiley Mazda of Hurst

    Thank you for the great review! We appreciate your business and we're happy to hear that Justin and Joe took such great care of you. Hope you're enjoying your Mazda3 and glad to have you as part of the Hiley family!


    Hide Full Review
  • Easy!!!
    March 17, 2017

    Hiley Hurst and Hiley Arlington have the most honest, and fast sales reps I've ever worked with. The customer service provided by Darren, Yolanda ...

    Hiley Mazda of Hurst

    Angelica, thank you for your 5 star review, we truly appreciate your feedback. Thanks for choosing to do business with the Hiley family and we hop...


    Show Full Review

    Hiley Hurst and Hiley Arlington have the most honest, and fast sales reps I've ever worked with. The customer service provided by Darren, Yolanda and the sales managers Walter & David was impeccable!! Financing was so quick and easy to understand thanks to Joe the Finance Director at Hiley Hirst!

    Does recommend this dealer
    Hiley Mazda of Hurst

    Angelica, thank you for your 5 star review, we truly appreciate your feedback. Thanks for choosing to do business with the Hiley family and we hope you're loving your new vehicle!


    Hide Full Review
  • PLEASANT, FRIENDLY AND PROFESSIONAL
    March 15, 2017

    My purchase of new CX9 was indeed very pleasant and hustle free. Thanks to Jeremy, Morgan Cook and Joe Parker. They were extremely professional, i...

    Hiley Mazda of Hurst

    Isam, thank you for the 5 star review! We appreciate your business and we're happy to hear that Jeremy, Morgan, and Joe provided such a great car ...


    Show Full Review

    My purchase of new CX9 was indeed very pleasant and hustle free. Thanks to Jeremy, Morgan Cook and Joe Parker. They were extremely professional, informed, friendly and patient. The test drive was quite informative and professional, so was the financial aspects of my purchase The price was right and fair. I have no hesitation to recommend this team for whoever is looking for a new Mazda.

    Does recommend this dealer
    Hiley Mazda of Hurst

    Isam, thank you for the 5 star review! We appreciate your business and we're happy to hear that Jeremy, Morgan, and Joe provided such a great car buying experience for you. Hope you're enjoying your new Mazda CX-9 and welcome to the Hiley family!


    Hide Full Review
  • Jerry is awesome
    March 13, 2017

    This having been my first experience with Hiley Mazda, and at 730 on a Friday night (they close at 9) I was greatly warmly and enthusiastically by...

    Hiley Mazda of Hurst

    Thank you for the outstanding review! We're happy to hear that Jerry was able to find the perfect car for you, we'll be sure to pass the kudos alo...


    Show Full Review

    This having been my first experience with Hiley Mazda, and at 730 on a Friday night (they close at 9) I was greatly warmly and enthusiastically by Jerry Service. He patiently listened to what I was looking for in a newer used car, and match my needs with his inventory. I explained my commitment to my budget and Jerry fought to stay within budget for me even offering other options and vehicles that would suit all my needs. Ultimately he was able to work with me and his management team for a car that not only fit my budget and needs but also went above and beyond my expectations! Jerry is a professional, affable, and hard working salesman that looked for every opportunity to achieve both Hiley's and my goals. I will be going to him for any new or used car I need in the future!

    Does recommend this dealer
    Hiley Mazda of Hurst

    Thank you for the outstanding review! We're happy to hear that Jerry was able to find the perfect car for you, we'll be sure to pass the kudos along to him. Hope you're enjoying your new ride and welcome to the Hiley family!


    Hide Full Review
  • Fast and easy
    March 11, 2017

    Experience was very convenient, and fast. Specially service was like good Champange :) Thank you Brennan, best test drive route ever, you really c...

    Hiley Mazda of Hurst

    Thank you for the 5 star review! We appreciate your business and we're happy to hear that you had such a great car buying experience with us. Welc...


    Show Full Review

    Experience was very convenient, and fast. Specially service was like good Champange :) Thank you Brennan, best test drive route ever, you really can feel how car behaves ! p.s I Love My New Car

    Does recommend this dealer
    Hiley Mazda of Hurst

    Thank you for the 5 star review! We appreciate your business and we're happy to hear that you had such a great car buying experience with us. Welcome to the Hiley family!


    Hide Full Review