As a premier TX Hyundai dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Absolute Hy
undai online and offline customers enjoy special vehicle offers every day. We offer Hyundai service & parts, an online inventory, and outstanding financing options, making Absolute Hyundai the preferred dealer for Rockwall,Mesquite, Wylie, Garland,Addison, Duncanville, Greenville and McKinney Hyundai buyers. Ready to schedule a test drive? Visit our DFW Metroplex Hyundai dealership in Mesquite, TX today!
"Great service, with the best prices!"
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- This was my sixth vehicle purchase and the only one that's been done brand new. I would therefore think it should've been better than all the other... used car purchase experiences, especially after informing the staff that I am active duty military. I bought a Hyundai Sonata Hybrid while on deployment in Texas (I live in Montana) and drove it back. - There was hassle at the dealership from the very beginning. My husband and I got there and they literally COULDN'T FIND THE CAR. I'm unfortunately not making this up. We left, and had to return later. Then there was the issue of pricing. We worked with Larry Green, almost exclusively. Not only was he not straightforward or clear in the details, but he kept changing them! We finally got to finance, and Larry had made that guy look horrible by not doing his job and telling us what we were already supposed to know before getting that far. We ended up leaving the dealership a SECOND TIME. They later called me and confirmed that they would indeed honor a military discount and confirmed what the price would be, so we went back a THIRD TIME and finally purchased the car. While the hassle at the dealership was incredibly annoying, it was nothing compared to what happened afterwards. - The dealership never sent the title to the state of Montana, so I still haven't been able to register the car.....over three months later. I had to pay out of pocket for a secondary temporary plate, after the first expired, call the dealership and tell them how to do their job. They explained that they'd be overnight mailing the title to the DMV as well as a reimbursement check to me. I still haven't received that check....over 2 months later. The very first oil change and tire rotation for the car was cut short because the car has locking lug nuts, and I was never given a key. I called the dealership again and spoke with the manager, Larry Green, again. He was incredibly rude and unprofessional, again. In the end, he supposedly agreed to overnight mail me the locking lug nut key, as well as the reimbursement check I hadn't previously received. That was over a month ago, and I still haven't received either. I later reviewed my credit report to find that this guy farmed out my finance application to SIX additional creditors. I specifically requested, and was approved for, in-house financing done through Hyundai but for some reason had to suffer SEVEN hard inquiries to my credit. - This is RIDICULOUS. And it's not over yet, if I have anything to do with it.....
I only went to this location because it was close to work and I have little time. I will briefly state my issues. -Sales person was clueless about the... assurance and the loan officer got defensive when I asked. -Prices did not match online. -rebates didn't match what was shown online. -received just $500 for trade-in. -nothing was straight forward, no straight answers on price ...only talked about car payments -took 3 hours after I was already pre-approved -wanted a sunroof but they said it would cost more and never tried or attempted to show me the actual cost. -I was asked for Gap insurance which I declined but secretly the loan officer added extended warranty. -called to cancel the warranty and was passed on to 3 different people to be told I had to come in and could only talk to the loan officer. I requested a manger and they responded they couldn't help. -I arrived and was told to go to used cars to talk to the loan officer, by the time I drove to the next building he was in a sudden meeting and I waited for 1 hr on my lunch...only talk to him after I requested a manager. -he didn't want to point blame on the warranty but he could cancel and wanted me to email him to remind him to check up on it. -2 weeks later I called the warranty company and nothing had been canceled so I emailed him about it and he said thanks for the reminder. No apology. -I called the following day and was told I was charged a $50 cancellation fee on a warranty I never agreed and I also had to pay taxes on a loan amount that should have been thousands cheaper. -6 days before my tags were due I called and talk to a unprofessional lady, no they haven't arrived. -surprising 2 days later they arrived and I was told to pick them up, no offer to mail them -I went to pick up my tags today, the lady was nice ...go to my car and an employee got out of a car he moved and spit on the pavement... Needless to say I won't be back. Nothing was clear or did I feel assurance. Very unprofessional staff at the Mesquite location.
I was just window shopping for a car for my daughter until I spoke with one of the staff who gave me the whole run down on the elantra sport. He wasnt... a salesman but I belive his name was Daniel. Its was perfect. Just the right price and a turbo under the hood for emergency situations.. Or if I wanna go for a ride. Not to mention their popcorn was phenomenal!
They advertised a price on internet, but then at dealership it was suddenly higher. I guess the old bait and switch. Went elsewhere fo a better deal
I responded to a posting on CarMax for a used F-150, and got a call from the dealership within minutes. CJ DeVance was the sales representative I worked... with.he was friendly and helpful. It was a busy Saturday and there was a few minute wait to get the key. After test driving, CJ and the sales manager Justin were accommodating through the negotiation process and sale. The final signatures took less than ten minutes, but I had to wait for more than an hour, as there was just one person working for that step. Overall it was a positive experience and I would recommend the dealership.
This dealership will do what it takes to make sure you are happy with your purchase. Very honest and friendly management and sales staff. I believe the... person that help me with this was June and he did a fantastic job as a new person.
DO NOT DO BUISINESS HERE!! I never leave bad reviews, but this is THE WORST DEALERSHIP and THE WORST BUISINESS I have ever been to. Their customer service... was and continues to be horrible!! First of all, we were treated disrespectfully the entire time we were there. Every time we tried to speak, they cut us off mid sentence and seemed like they didn???t care that we were trying to address our concerns... treating us like they thought we were ignorant. Secondly, they snuck in both a higher apr without letting us know and a $4000 warranty plan that we never agreed to/weren???t even notified of. BUNCH OF CROOKS!! We luckily caught both. Oh, and when everything was finally finished at the dealership we were told that they couldn???t find our second key but that it would be found right away and mailed to us because we live out of town. We waited a couple of weeks and never recieved the key... So we called multiple times and were told that we would either have to drive 2 hours to have the key programmed or that we would have to go to a closer Hyundai dealership and pay a $50 programming fee after the key is mailed to us. AGAIN DO NOT DO BUISINESS HERE!!! WE ARE EXTREMELY UNHAPPY WITH OUR EXPERIENCE!! Hopefully this will save others from the hassle and nightmare we are continuing to go through. It seems as though they deliberately wasted our time and have continued to do so as they are impossible to get ahold of and fail at resolving issues.
Two calls to Fenton Hyundai inquiring about a specific vehicle and my wife and I are on our way for an 8 hour car buying journey. We arrive only to be... told the Santa Fe has been loaned out and was not at the dealership. So we were given the incredible opportunity of signing the papers to buy a used car we had not seen. Waited as they sent a courier to retrieve the car. Later was tired of waiting told Fenton rep. we were leaving, but wait if we would stay until the vehicle showed up the manager would "knock" a $1000 dollars off... da yes we did (later found out the $1000 was a dealership discount if you finance your car through them, not compensation for our time). Finally even a $1000 was not enough so we are going, but wait if we hang on we were offered an additional $500 for our time, yep we fell for it. Go eat supper, go back (Yea I know) and wait a short time for the car to show up. After all this time the car has paint damage on the hood and both sides. Dealership says they will repair to our satisfaction and I agree not my finest hour I sign a deal. 9 days later still no car. I wish this experience on no one. Do not Recommend FENTON HYUNDAI
Viewed a 2014 mustang online great deal no damage , talked to salesman no problem come pick up car. Drove 500 miles and salesman drove up in car , unbelievable,car... totaled from hail damage. Ended up buying another mustang way over the price just to get out of town.
One year old Hyundai Accent has bubbled tires and one blew out ripping the ABS wire off. NOT COVERED UNDER WARRANTY really? Never in my life have... I ever seen the things that are NOT co weed under warrant. EVER. never go back. Service manager Matt is an xxx.