Freedom Honda of Sumter

Reviews

Average Ratings

5.0
9 lifetime reviews.
  • Joey Baker

    Joey Baker is a great sales person and I left freedom Honda a very satisfied customer. My wife recently graduated college and deserved something ...


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    Joey Baker is a great sales person and I left freedom Honda a very satisfied customer. My wife recently graduated college and deserved something of her own so we went to shop and she absolutely loves the car.. We didn't think we were gonna get it and Joey made sure we did. Thank you so much Joey...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jduggan

    Very good customer service and very fast on there vehicle service turn around. I left my civic at 7:30am for a recall issue and I reviewed a phone...


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    Very good customer service and very fast on there vehicle service turn around. I left my civic at 7:30am for a recall issue and I reviewed a phone call before 9:00am advising me my car was ready!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service

    We had our 2010 CVR service last week Bobbie and the whole service department are great. I'm sure I want take my car anywhere else. Thanks


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    We had our 2010 CVR service last week Bobbie and the whole service department are great. I'm sure I want take my car anywhere else. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Kjenkins

    I wouldn't take my car anywhere else to be serviced best honest - friendly service dept. ever always take care of my CR-V


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    I wouldn't take my car anywhere else to be serviced best honest - friendly service dept. ever always take care of my CR-V

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Bought a certified car

    This dealership is great! I was able to find the car that i was looking for it! I appreciate all the staff TJ/Josh and Charles who made my purch...


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    This dealership is great! I was able to find the car that i was looking for it! I appreciate all the staff TJ/Josh and Charles who made my purchase experience easier.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Extraordinary service

    After hitting a pothole while driving between Charleston and Greenville a section of the undercarriage of our car was damaged and hanging down alm...


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    After hitting a pothole while driving between Charleston and Greenville a section of the undercarriage of our car was damaged and hanging down almost touching the highway. We detoured to the nearest Honda Dealer, in this case, Freedom Honda in Sumter. We could not have been in better hands! Their service department took us immediately to deal with our emergency. Found that the damage was relatively small, fixed it quickly, at an unbelievably low cost to us, and had us on our way in less than an hour. Bobbi, the extremely thoughtful and personable service manager on duty, is an extraordinary young woman who made dealing with Freedom Honda a pleasure! Because of this marvelous service we will be back to Sumter when we by your next Honda.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Outstanding Service

    Honestly I don't take the time to do this but the dealership and their friendly staff were so helpful and willing to work with us to find a used c...


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    Honestly I don't take the time to do this but the dealership and their friendly staff were so helpful and willing to work with us to find a used car that I can't help but recommend this dealership. We didn't end up buying anything because they didn't have what we were looking for but the offered to look for us and let us know. I never felt pressured and the salesman was honest and did not try to push a purchase. I was impressed.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great experience

    Would like to thank Josh mcall for getting me in the right car for me and my budget. He was great start to finish. I will always buy from him..

    Dealer Response

    Thank you so much for your kind words! Josh is a valued team member and we are so glad you had a great experience! -Shelley Fentress


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    Would like to thank Josh mcall for getting me in the right car for me and my budget. He was great start to finish. I will always buy from him..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind words! Josh is a valued team member and we are so glad you had a great experience! -Shelley Fentress


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  • 2016 Honda-CRV

    Overall best purchasing experience to date. The online staff was extremely engaged through the whole process and maintained a professional attitud...

    Dealer Response

    Thank you so much for your review. I will be sharing this with TJ Morris and our management team at our next meeting. Please let us know when we c...


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    Overall best purchasing experience to date. The online staff was extremely engaged through the whole process and maintained a professional attitude through the many different deal offering levels. Finance and Used car department points of contact were knowledgeable and made the purchasing process very efficient.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your review. I will be sharing this with TJ Morris and our management team at our next meeting. Please let us know when we can assist you again in either sales or service. -Shelley Fentress


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