Fitzgerald Toyota Nissan Chambersburg

Reviews

Average Ratings

4.5
374 lifetime reviews. Includes reviews of Fitzgerald Toyota Nissan Chambersburg from DealerRater.com
  • Fitzgerald Toyota excellent people to deal with

    My wife and I recently purchased a new Highlander from the Chambersburg Dealership, We were pleasantly surprised by the very knowledgeable staff ,...

    Dealer Response

    William & Sue, Thank you both for your wonderful words about Terrek, Tim, the service department, and in general! We are proud to have a great t...


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    My wife and I recently purchased a new Highlander from the Chambersburg Dealership, We were pleasantly surprised by the very knowledgeable staff , Our salesman Terrek did an excellent job getting us a very good deal, going over the many great features of the Highlander and also followed up after the sale with a phone call and e- mail to see if we had any additional questions, The financial manager Tim was also outstanding, He answered our questions promptly, very knowledgeable person. We also own a Camry witch was not purchased from this dealership, we did however have this vehicle serviced here, we also give the service department a 5 star rating. This is an all around great dealership. Best Regards, William & Sue

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    William & Sue, Thank you both for your wonderful words about Terrek, Tim, the service department, and in general! We are proud to have a great team here, and we strive daily to make each buying experience fun for our customers! It's always good to hear that by doing this we have taken a usually stressful situation and turned it around! I'll pass along the kudos to everyone! Thank you again, enjoy that new ride, and let us know if we can be of any assistance!


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  • fast service
    July 12, 2017

    had a concern with my window of new truck called made appt ,stopped in and J Reis was on it came out and took care of issue and was on my way gre...


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    had a concern with my window of new truck called made appt ,stopped in and J Reis was on it came out and took care of issue and was on my way great job

    Does recommend this dealer
    Came in for service or repair

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  • Alot of chooses
    July 11, 2017

    i wandered into dealership needing a car asap, completely lost not having a clue what i wanted started in used center finding nothing of intere...


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    i wandered into dealership needing a car asap, completely lost not having a clue what i wanted started in used center finding nothing of interest was approached by salesman trying to explain the used section and i was a little apprehensive due to my own personal reason, left and returned a few days later to the salesman looking to possible purchase a Nissan which did not work out walked out of building looked over and seen the Toyota truck that i took home with me ,at first it did not work out for my budget however this guy worked hard for me to make it work and was grateful to him for that reason . I LOVE THE TRUCK AND SERVICE WAS GREAT , I do recommend this place and this salesman

    Does recommend this dealer

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  • easy to work with
    July 6, 2017

    had a problem with getting a couple of things on my truck, Jeremy brown an mike white made it right so I got the truck I wanted

    Fitzgerald Toyota Nissan

    Thank you so much! We're glad to hear you had a great experience with our salesperson and management! We strive to give our customers the greate...


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    had a problem with getting a couple of things on my truck, Jeremy brown an mike white made it right so I got the truck I wanted

    Does recommend this dealer
    Fitzgerald Toyota Nissan

    Thank you so much! We're glad to hear you had a great experience with our salesperson and management! We strive to give our customers the greatest experience and we're happy yours was! Let us know if you need anything in the future, we'll be here if you need us!


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  • Incredible place and very helpful people!
    June 23, 2017

    The people here are incredible! I highly recommend Jeremy Brown as a Salesman! They tell you exactly what you want to hear, and they help out with...

    Fitzgerald Toyota Nissan

    We are thrilled you had such a nice experience with Jeremy and Fitzgerald Auto Mall! Please feel free to reach out to us if you have any questions...


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    The people here are incredible! I highly recommend Jeremy Brown as a Salesman! They tell you exactly what you want to hear, and they help out with new buyers!

    Does recommend this dealer
    Fitzgerald Toyota Nissan

    We are thrilled you had such a nice experience with Jeremy and Fitzgerald Auto Mall! Please feel free to reach out to us if you have any questions at all. See you soon.


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  • First Time Purchase From Fitzgerald
    June 5, 2017

    On recommendation from a friend, I went to Fitzgerald (Chambersburg, PA) to search for a new vehicle. I was very impressed with the staff. They we...

    Fitzgerald Toyota Nissan

    Thank you for taking the time to provide us with this great review for Jason and Mike! We hope you are enjoying your new vehicle!


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    On recommendation from a friend, I went to Fitzgerald (Chambersburg, PA) to search for a new vehicle. I was very impressed with the staff. They were very professional, yet personable. My salesman was perfect, and I will call him again if / when I need another vehicle. Additionally I will recommend him to others The vehicle with the options that I wanted was not on their lot at the time, but they found it within 24 hours and I purchased it. It is my opinion that buying a car from Fitzgerald is only the beginning, it's the care for the vehicle following the sale that they will excel in providing. I highly recommend working with this dealership. AB

    Does recommend this dealer
    Fitzgerald Toyota Nissan

    Thank you for taking the time to provide us with this great review for Jason and Mike! We hope you are enjoying your new vehicle!


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  • Amazing professional guidance
    May 31, 2017

    Amazing professional guidance and the caring attitude of Reis at Fitz Mall in Chambersburg, PA. Reis is always willing to spend some time with me...

    Fitzgerald Toyota Nissan

    WOW, what a great, glowing review! We feel very humbled hearing this. We try every day to do our best, and it's always good to hear how it has m...


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    Amazing professional guidance and the caring attitude of Reis at Fitz Mall in Chambersburg, PA. Reis is always willing to spend some time with me to inform me about repairs my car needs. Last week he went into details, explain the complications beyond state inspection and helped me to schedule forthcoming work my car may need. It was quite an expensive set of repairs to fix a list of issues with a used car. Which is why having someone you can trust is crucial to make the best decisions when you have to prioritize your list of repairs. Reis has been always serious, caring, willing and kind to respond my questions and clarify my doubts about the work done on my car. He has done it every time I go to this place but this time he was exceptional and I feel compelled to recognize his work, his professionalism and kindness. He is probably the one and main reason I keep going back to Fitzmall in Chambersburg, PA.

    Does recommend this dealer
    Came in for service or repair
    Fitzgerald Toyota Nissan

    WOW, what a great, glowing review! We feel very humbled hearing this. We try every day to do our best, and it's always good to hear how it has made someone else have a better day! I'll pass along this info to Reis as your kind words are definitely being shared with our team! Thank you again and have a great day!!!


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  • Professional People Here
    May 14, 2017

    Terrek Teal is a very professional sales man at Fitzgeralds of Chambersburg. Very knowledgeable about the vehicles. Actually a fun experience to...

    Fitzgerald Toyota Nissan

    Toyotagirl, Thank you so very much! We're glad to hear you had a great experience with Terrek! We have a lot of pride in making each interactio...


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    Terrek Teal is a very professional sales man at Fitzgeralds of Chambersburg. Very knowledgeable about the vehicles. Actually a fun experience to purchase a new Toyota. Terrek went over and beyond what we expected when we started this process. Unlike years past at this dealership, the professionalism has improved dramatically and we would recommend them to anyone looking for a new Toyota, the best vehicles on the market.

    Does recommend this dealer
    Fitzgerald Toyota Nissan

    Toyotagirl, Thank you so very much! We're glad to hear you had a great experience with Terrek! We have a lot of pride in making each interaction an fun and pleasant one! I'll pass along the good work to him! Thank you again for taking time out of your day to write this, enjoy your new vehicle!!! We'll be here if you need us, never hesitate to stop by!


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  • Service provided for recall
    May 2, 2017

    I took my 4-Runner to Fitzgerald Toyota of Chambersburg after receiving a recall letter from Toyota. When I called to schedule the appointment, I ...

    Fitzgerald Toyota Nissan

    Tracy, Thank you SO much for taking some time to write an amazing review! We couldn't be happier that our service department made your experienc...


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    I took my 4-Runner to Fitzgerald Toyota of Chambersburg after receiving a recall letter from Toyota. When I called to schedule the appointment, I was told that there were actually 2 recalls ( I was only aware of one). I bought this Toyota privately and this was my first visit to Fitzgerald. Every contact I had with them, from the first phone call to pick-up after service, was very professional and helpful. When the advisor/mechanic had a question about an after-manufactured part, he promptly called me to ask a question before providing the service or making any changes. When I went to pick-up my vehicle (at very convenient hours), an employee held the door for me. The check-out line was busy, so an employee came up to ask me how he could help to make the process easier. Upon check-out, the cashier had me sign the receipt and my vehicle was promptly delivered to the front door. This type of fast, courteous and professional service is truly appreciated and will cause me to return to this dealership for service and when I'm considering purchasing another vehicle in the future.

    Does recommend this dealer
    Came in for service or repair
    Fitzgerald Toyota Nissan

    Tracy, Thank you SO much for taking some time to write an amazing review! We couldn't be happier that our service department made your experience a wonderful one! We really take pride in how we treat our customers before, during, and after our interactions, so it is always good to hear that it made a difference! Please let us know if we can be of any help in the future and enjoy trouble free driving in your Runner!


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  • fair service
    April 9, 2017

    I bought an awesome jeep from fitzgerald. It had a lot of extras on it. They got me in and out quickly. Thank you Fitzgerald.


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    I bought an awesome jeep from fitzgerald. It had a lot of extras on it. They got me in and out quickly. Thank you Fitzgerald.

    Does recommend this dealer

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