Fred Anderson Toyota of Columbia

4.4 out of 5 (4.4) 433 reviews

Dealer on Cars.com since June 2012

Currently in stock!


Today's Hours

Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 4:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed

Reviews

4.4 out of 5 4.4
433 lifetime reviews. Includes reviews of Fred Anderson Toyota of Columbia from DealerRater.com
  • August 16, 2012

    I recently went to Toyota Center to ask about a 2012 Tacoma. My sales man was new but still was very helpful in making sure I had the right informatio...n. We ended up buying a new Tacoma and are very happy with the free oil changes for life and the engine Guarantee for life also. The other dealers couldn't offer this.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
    Dealer Response

    On behalf of our team, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and we wa...nt to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact insert email, phone if provided at your convenience.Stacy Simon | Internet Media Manager


  • 1.0 out of 5
    June 21, 2018

    Deceitful because they did things they said they wouldn???t do. Find a better place to go to. They lie! They did not explain paperwork properly

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    April 28, 2018

    Had an appointment scheduled at 3:30. Arrived on time took my car to have the oil changed and the 25,000 mile check up. Approximately 1-1/2 hours late...r they asked my husband to look under the hood at something. Mind you the people that were behind us in the service lane has already picked up their car and left. I inquired to the service writer why was it taking so long. He told me that it wasn't his fault that he had done every that he was supposed to do. But, ALL of the oil and lube guys had left for the day and that they had only one service tech left there. So, I asked to speak with a manager. He apologized for the delay and offered to pay for the oil change and instructed the service writer to fill my car up with gas. I felt a little better after I had spoke with the manager. Then about 30 minutes later my car finally comes around for us to pick up, but the guy drives off with it again. Apparently they forgot to wash it. I understand that this is included with the service. Gone for another 15 or so minutes. As we are waiting on the car to be washed the service writer waves goodbye and drives out of the parking lot! When we finally get in the car.....guess what? The gas that was promised for the long wait. Not there. I had to ask about the gas. And a very nice salesman took the car and filled the tank. With all of that said, I for one enjoyed our shopping experience with Fred Anderson Toyota. The sales team was great the finance team great. So great, in fact, I have recommended Fred Anderson Toyota to my boss. He personally bought his car there. I received a 100.00 check for this recommendation. And he also bought another company car from there. Plus, we will have a manager moving from Italy and he mentioned that he will get his car from Fred Anderson Toyota. So, just imagine my disappointment today. My husband and I expected a lot more out of this dealership. I really hate how disappointed I am with the service today. I personally will not go to this dealership again.

    1.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Fred Anderson Toyota of Columbia from DealerRater.com

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2012

A family-owned business serving Columbia, SC since 1974! The Anderson Family has owned and operated dealerships for more than 50 years. Our business begins and ends with the customer. Thank you for visiting our site and we look forward to doing business with you!

The Anderson Automotive Group Promise:
-We will improve lives and achieve excellence by being a competitive organization that is employee centered and customer focused.
-We will add value to the products we represent by providing legendary service and unexpected convenience to our customers.

Our efforts will be guided by these principles:
Continuous Improvement
Respect for People

"The Family Store"