Fred Anderson Toyota of Columbia

Reviews

Average Ratings

4.5
420 lifetime reviews. Includes reviews of Fred Anderson Toyota of Columbia from DealerRater.com
  • Great sales team

    I recently went to Toyota Center to ask about a 2012 Tacoma. My sales man was new but still was very helpful in making sure I had the right inform...

    Dealer Response

    On behalf of our team, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and w...


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    I recently went to Toyota Center to ask about a 2012 Tacoma. My sales man was new but still was very helpful in making sure I had the right information. We ended up buying a new Tacoma and are very happy with the free oil changes for life and the engine Guarantee for life also. The other dealers couldn't offer this.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
    Dealer Response

    On behalf of our team, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact insert email, phone if provided at your convenience.Stacy Simon | Internet Media Manager


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  • Great experience
    October 14, 2017

    Robert did an awesome job and was very knowledgeable in the product he was selling. I would recommend Fred Anderson Toyota to others as well as Ro...


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    Robert did an awesome job and was very knowledgeable in the product he was selling. I would recommend Fred Anderson Toyota to others as well as Robert

    Does recommend this dealer

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  • excellent.
    September 27, 2017

    Extremely satisfied with the experience. Bucky and Chris were extremely helpful and went to great lengths to explain the cars system. Everyone a...


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    Extremely satisfied with the experience. Bucky and Chris were extremely helpful and went to great lengths to explain the cars system. Everyone at the dealership was friendly and helpful.

    Does recommend this dealer

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  • Ready, Willing and Able
    September 15, 2017

    This dealership strives to win customer approval by all they do to make car buying clear and transparent. Being a large organization, there was so...


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    This dealership strives to win customer approval by all they do to make car buying clear and transparent. Being a large organization, there was some discrepancy between what the online salesman offered and what the general sales manager would accept. This just shows the need for better inter-office communication. Overall working with Brian Davis was a joy. He was thorough and made sure the used car I purchased was ready to go. He even ran out and gassed the car up. A week later after he found the second key to the car, he made sure to call me and send it by USPS. These kind of details shows a dealership that takes customer service seriously. I recommend them for the used car experience I had that September day. Ed Moran Crystal CIty, VA

    Does recommend this dealer

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  • Great Buying Experience!
    September 4, 2017

    Fred Anderson Toyota of Columbia makes sure you're happy when you leave. They are very customer oriented. Second vehicle I have bought there and...


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    Fred Anderson Toyota of Columbia makes sure you're happy when you leave. They are very customer oriented. Second vehicle I have bought there and will definitely go back.

    Does recommend this dealer

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  • worse than a Doctors office

    part arrived. (for a 'we owe' on a new car purchase). 1 week later arrive at appointment on time. Toyoya rates the part install at 1.5 hours. ...


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    part arrived. (for a 'we owe' on a new car purchase). 1 week later arrive at appointment on time. Toyoya rates the part install at 1.5 hours. 3 hours later. i am still here. no update or communications from anyone. these dealerships pressure you to give them high ratings, yet I think many of them have no idea what a good customer service experience is like. communication is a good start. this is just another mass volume sheoples outfit. move 'em in , take their payments , move 'em out. in that regard , I guess they are average. just dont assume an appointment time has any meaning to them as regards when you might see your car again.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Initial Visit
    July 24, 2017

    Bucky Birt was very informative and patient. Answered all of our questions satisfactorily. We will definitely be back to hopefully purchase a vehi...


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    Bucky Birt was very informative and patient. Answered all of our questions satisfactorily. We will definitely be back to hopefully purchase a vehicle in the near future.

    Does recommend this dealer

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  • Excellent beginning to lifetime customer status
    July 15, 2017

    Thank you Lyndsay Clamp and Robert Drakeford and staff for a straightforward buying experience. Robert and staff ensured my price quote would be h...


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    Thank you Lyndsay Clamp and Robert Drakeford and staff for a straightforward buying experience. Robert and staff ensured my price quote would be honored and process was the simplest I've ever experienced. Thank you!

    Does recommend this dealer

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  • Awesome Customer Service and Great Prices
    July 13, 2017

    Everyone was very friendly and super helpful. I would recommend for future business. I am very happy with my purchase and they have the best maint...


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    Everyone was very friendly and super helpful. I would recommend for future business. I am very happy with my purchase and they have the best maintaince deals compared to other toyota dealers.

    Does recommend this dealer

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  • Very friendly and helpful
    June 15, 2017

    Very helpful and pleasant experience. Their salesman Robert was VERY patient with an elderly relative that needed his one on one time and patienc...


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    Very helpful and pleasant experience. Their salesman Robert was VERY patient with an elderly relative that needed his one on one time and patience to review, explain features, and purchase a new vehicle.

    Does recommend this dealer

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