Fred Anderson Toyota of Columbia

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Reviews

Average Ratings

4.5
405 lifetime reviews. Includes reviews of Fred Anderson Toyota of Columbia from DealerRater.com
  • Great sales team

    I recently went to Toyota Center to ask about a 2012 Tacoma. My sales man was new but still was very helpful in making sure I had the right inform...

    Dealer Response

    On behalf of our team, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and w...


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    I recently went to Toyota Center to ask about a 2012 Tacoma. My sales man was new but still was very helpful in making sure I had the right information. We ended up buying a new Tacoma and are very happy with the free oil changes for life and the engine Guarantee for life also. The other dealers couldn't offer this.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
    Dealer Response

    On behalf of our team, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact insert email, phone if provided at your convenience.Stacy Simon | Internet Media Manager


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  • Salesman
    May 6, 2017

    Excellent service, my salesman was very professional, courteous and pleasant. My experience was so great I felt I had known my salesman for quite ...


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    Excellent service, my salesman was very professional, courteous and pleasant. My experience was so great I felt I had known my salesman for quite sometime, my salesman was Johnny Bafford. I couldn't have asked for a better person to assist me with purchasing my 2017 Camry, he was awesome. I would recommend him to any of my family or friends who's seeking to purchase a new or used car from Fred Anderson Toyota.

    Does recommend this dealer

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  • Fantastic service
    May 1, 2017

    My wife and I just recently purchased a new 2017 Toyota 4Runner. Our sales person was Bucky Birt, couldn't have asked for a better person to work ...


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    My wife and I just recently purchased a new 2017 Toyota 4Runner. Our sales person was Bucky Birt, couldn't have asked for a better person to work with. He was prompt on everything we asked and did everything in our best interest. Thank you Mr. Birt, for your time and knowledge throughout this process. You have made this an extremely smooth experience.

    Does recommend this dealer

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  • Blessing from God Experience
    April 21, 2017

    Robert Drakeford was very personable and helpful as I searched for my new vehicle. He was very knowledgeable! Reggie Leslie was awesome as well!...


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    Robert Drakeford was very personable and helpful as I searched for my new vehicle. He was very knowledgeable! Reggie Leslie was awesome as well! He was very helpful and comforting as I signed paperwork. He too was very knowledgeable about the finances and getting me the best rates possible!! It was just a blessed experience!!

    Does recommend this dealer

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  • Excellent service and great people.
    April 21, 2017

    Great customer service. Very friendly employees from start to finish. Received great incentives and offers. Added extras for the car for free that...


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    Great customer service. Very friendly employees from start to finish. Received great incentives and offers. Added extras for the car for free that weren't included originally.

    Does recommend this dealer

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  • Great Buying Experience- Highly Recommend it to Anyone
    April 11, 2017

    Went to Fred Anderson Toyota with the intent to buy a Rav 4 and got precisely what I was looking for in terms of product and experience. Salesmen ...


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    Went to Fred Anderson Toyota with the intent to buy a Rav 4 and got precisely what I was looking for in terms of product and experience. Salesmen Tevin Dunham was fantastic to work with as was Bill Sonensen and the finance department. They worked within my budget, made it happen quickly, and I would highly recommend this dealer to anyone.

    Does recommend this dealer

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  • Great dealership
    April 8, 2017

    Couldn't have asked for an easier car buying experience! Everyone was super friendly and helpful. I bought a certified pre-owned vehicle and it...


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    Couldn't have asked for an easier car buying experience! Everyone was super friendly and helpful. I bought a certified pre-owned vehicle and it was the lowest price in the area by far. Thanks to my salesman Bucky Birt, floor manager Scott Stone and finance director Paul Ahn for making everything easy and completely stress free!

    Does recommend this dealer

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  • EXCELLENT AND PROFESSIONAL SALES PERSONNEL
    March 29, 2017

    ALL PERSONNEL WE CAME INTO CONTACT WITH WERE VERY PROFESSIONAL AND COURTEOUS, ESPECIALLY ROBERT AND TATE. THIS WAS MY FIRST TOYOTA PURCHASE. GREA...


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    ALL PERSONNEL WE CAME INTO CONTACT WITH WERE VERY PROFESSIONAL AND COURTEOUS, ESPECIALLY ROBERT AND TATE. THIS WAS MY FIRST TOYOTA PURCHASE. GREAT,BUYING EXPERIENCE.

    Does recommend this dealer

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  • Excellent!!
    March 23, 2017

    First time buyer and Mr. Bucky Birt made it happen for me for a great deal. I was very pleased with him and this dealership!


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    First time buyer and Mr. Bucky Birt made it happen for me for a great deal. I was very pleased with him and this dealership!

    Does recommend this dealer

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  • Poor communication still no copies of what I signed.
    March 8, 2017

    This is our second used car purchase from this dealership. First purchase went great, this one not so much. Salesperson was amazing he was extreme...


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    This is our second used car purchase from this dealership. First purchase went great, this one not so much. Salesperson was amazing he was extremely helpful. The vehicle was delivered to us late at night by an older couple who insisted that they keep all of the paperwork. I felt so bad they were out so late so we hurried to get them back on the road. This was all after we insisted to come and pickup the vehicle that night, but the management team refused to let that happen and I think I now know why. The finance manager called and spoke to me talked really fast and tried adding all sorts of extended warranties..this was the vehicle we sold to them when we bought the last used vehicle so we knew the vehicles history. We knew we wanted GAP for our protection however after not receiving ANY copies of any paperwork within 5 days I started to question the charges and kept calling the dealership getting no where. I did some digging found out we were overcharged by $1000 for the GAP coverage, I was also quoted 6.9% finance rate and the paperwork says 7.10% (which we had no copies of after being told to sign sign sign at your home) still to this day have not received physical copies of what we signed and the transaction!!! All this was done on February 13th. On top of this I trusted them because I was an employee for the Charleston location for almost 3 years and still work for Toyota. I'm speechless to say the least. Very disappointed.

    Does not recommend this dealer

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