Reviews
The service rep did not explain well the reason for the
The service rep did not explain well the reason for the charge for the service. They did not do the service that we talked to but instead they went into inspection and charged me $189 for doing a catalytic inspection. Not happy with the service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I like the fact that they had scheduled me at 8 am.
I like the fact that they had scheduled me at 8 am. They could not keep that appointment so they rescheduled me for later. I was going to stay and wait for my car but they gave me the option of transportation home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Darlene, thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!
The service completed around 9:00am.
The service completed around 9:00am. I was waiting in the lounge until 11:00 still not received pick up notice. I went to the field and found my car was ready for pickup. The advisor was playing mobile game when I went to him. I had to tell him that my car was ready and I needed to drove away.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Check in is very simple & quick!
Check in is very simple & quick! Problems & info described clearly & there is an option for you to accept or deny. Staff is very professional & helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nancy, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TERRIBLE TIMES 15 = 15 TERRIBLES I'M NOT NEW TO BUYING
TERRIBLE TIMES 15 = 15 TERRIBLES I'M NOT NEW TO BUYING CARS. THIS WAS THE WORST EXPERIENCE.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Josh Irvine General Manager Toyota of Anaheim 714-879-6300 EXT # 3254 jirvine@group1auto.com
Service Advisor has a good customer service.
Service Advisor has a good customer service. Very knowledgeable, explained the situation and how to handle it. His name is Lee. Very professional. I?ll recommend him 100%
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Edwin, we're happy you found our staff Lee to be so supportive during your experience here at Toyota of Anaheim. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Gilbert Villagrana and Aiden Alvarez helped me to
Gilbert Villagrana and Aiden Alvarez helped me to purchase a 2025 Toyota 4Runner on 4-15-2025. Gilbert kept me updated about the vehicle shipping dates. Aiden answered many questions and walked me through the purchase process. They are outstanding employees.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Anaheim! Feel free to reach out to us if you need anything. Have a wonderful day.
Outstanding customer service and exceptional vehicle
Outstanding customer service and exceptional vehicle maintenance. I highly recommend Miller Toyota for all your automotive service requirements.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Michelle, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Excellent people!
Excellent people! Smooth and Quick so far this time! Robert and Jon Dulay were great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
My Service Advisor Moises was great really knowledgeable,
My Service Advisor Moises was great really knowledgeable, respectful and easy to talk to, I got my oil change done in two hours and I love that I can check the status of my service online
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Heidi, thank you for your kind review; we are happy to pass along your comments to the Moises here at Toyota of Anaheim! Please don't hesitate to reach out if there's anything additional we can do for you.