Jim Hudson Buick GMC Cadillac

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Reviews

Average Ratings

4.8
355 lifetime reviews.
  • Great Dealership and Service Department

    We bought three new Buick and a Cadillac over the past four years. Jim Hudson Buick/Cadillac gave us the best car buying experience ever, each tim...

    Dealer Response

    Thank you for sharing your experiences with our team! We always aim to provide complete customer satisfaction, and we're always thrilled to see fa...


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    We bought three new Buick and a Cadillac over the past four years. Jim Hudson Buick/Cadillac gave us the best car buying experience ever, each time. Our salesperson, Tony, always ensures that each car buying experience is a pleasure. Rick and Neil, in the service department, are always professional, courteous and knowledgeable. The new facility is also very nice. We'll always come back to this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experiences with our team! We always aim to provide complete customer satisfaction, and we're always thrilled to see familiar faces coming back for service and their next vehicle. We look forward to serving you again soon!


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  • Saved my elderly parents on a road trip!!

    My 85 yr old parents' GMC broke down on their way from NC to Miami. Service advisor Frank took complete responsibility and got them back safely. T...


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    My 85 yr old parents' GMC broke down on their way from NC to Miami. Service advisor Frank took complete responsibility and got them back safely. The customer service was beyond any I've ever seen. My parents felt comfortable and safe in their establishment and were treated with kindness and respect. Wishing this buisiness many years of success!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service.

    The repair to my tire took less time that I thought. Everyone is helpful.


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    The repair to my tire took less time that I thought. Everyone is helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Service Available

    Many thanks to Neil M. for expediting the problem with my 2010 SRX. A recently purchased battery replacement was found to have a defective cell. T...


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    Many thanks to Neil M. for expediting the problem with my 2010 SRX. A recently purchased battery replacement was found to have a defective cell. The Tech immediately discovered the problem and another new battery was installed. Problem solved! My vehicle was then washed and returned to me in short order. Jim Hudson Automotive continues to provide quality service to their customers! Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great overall experience

    Thank you so much for helping me purchase my ATS Cadillac. You went above the call of duty and went to New York to purchase the one I wanted. Than...


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    Thank you so much for helping me purchase my ATS Cadillac. You went above the call of duty and went to New York to purchase the one I wanted. Thanks to Mark Black for his professional assistance, and for enlightening me on "how to use" all of the extras and differences from the CTS I traded. Thanks again for your excellent customer assistance.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Long Time Customer

    Excellent customer service. Tyrone immediately recognized me, greeted me, and got the service started on my car. He was even able to see that the ...


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    Excellent customer service. Tyrone immediately recognized me, greeted me, and got the service started on my car. He was even able to see that the extra work was completed that was not scheduled. The facilities are in excellent condition and everyone on the inside was courteous. It was a wonderful visit.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Treatment is wonderful

    I have used other dealerships, but by far, Jim Hudson is the best. It's clean, service is excellent and they always treat me well.


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    I have used other dealerships, but by far, Jim Hudson is the best. It's clean, service is excellent and they always treat me well.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • leased another Cadillac SRX

    ready to lease another SRX so I swapped my 2013 for a 2016..It was easy and Lindsey in Auto Exchange handled my experience with the upmost respect...


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    ready to lease another SRX so I swapped my 2013 for a 2016..It was easy and Lindsey in Auto Exchange handled my experience with the upmost respect to my requests. I will definitely return for another auto when this lease is up.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Customer service

    The service advisor wasn't customer service friendly & displayed the attitude of "whatever". At the end of my appointment, he made a smart comment...


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    The service advisor wasn't customer service friendly & displayed the attitude of "whatever". At the end of my appointment, he made a smart comment in regards to my concern about my wipers being stolen from there before. I can't recall his name but I do not want to have anymore encounters with him.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Recalled for lift gate

    Work was completed in a timely fashion and was much appreciated


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    Work was completed in a timely fashion and was much appreciated

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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