Dick Smith Nissan (St. Andrews)

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
45 lifetime reviews.

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  • 2.0 out of 5
    January 9, 2021

    The Salesperson I talked with was not professional at all. Very condescending. Was treated as if I couldn't afford a new car due to their HIGH prices.... A big waste of my time.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Robert I am so sorry you were not treated with the upmost professionalism. May I ask that you please reach out to me at please explain what happened s...o I can look further into the matter. Please text me at 803-509-0374 or email me at cherylbrown@dicksmith.com Again I am so sorry. Cheryl Brown Director of Business Development

  • 5.0 out of 5
    February 12, 2018

    My lease was up in May but I was ready to get into a new lease sooner. They made the process very easy! I’ve had my new rogue sport for 3 days and am absolutely... in love.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    September 29, 2017

    Well this was my first time buying a car and I must say this experience was a good one. Mike provided me with a perfect time to come in and look at the... cars that caught my eye. Mac and Bill were just amazing anybody who comes to this dealership to I highly suggest you allow Mac to sell you a car. Mac was calm and helped me understand how the process of buying a car works.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 22, 2017

    Great customer service- I had no transportation to pick up my car after my car was serviced, and they were nice enough to send someone to my home to pick... me up, so I could retrieve my car. Thanks, for providing this courtesy to your customers! I really appreciate you all going over and beyond, to provide your customers with great service!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    June 4, 2017

    Had transmission replaced twice already The third one is failing and they will not honor warranty until it flat out quits....putting lives in danger is... apparently not a concern. They try to sell me filters, batteries, and any thing else they can profit on but ignore the dangers associated with a failing transmission. Nissan is well aware of the problems with these transmissions but they act as though they are hearing about it for the first time every time you tell them.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 1, 2017

    Everyone and everything was 5 Star during a busy time of day

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 29, 2017

    The people here are always very efficient and friendly. The facilities are great. They even have computer tablets you can borrrow.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 11, 2017

    Service With A Smile. Service manager Rob Gregory is a true Professional a valuable asset to Dick Smith's Service Department.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 14, 2017

    The process was effortless and teh dealership staff was extremely helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 24, 2017

    Great service experience. Friendly service staff and very accommodating.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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