Galeana Chrysler-Jeep-Kia Hours
Galeana Chrysler Jeep Kia is a new and used car dealership servicng Columbia, SC and surrounding areas. Galeana's used c
ar inventory is simply one of the best in Columbia, Lexington, and Irmo. Over 75% of our cars are CarFax 1-Owners! Our Certified Pre-Owned vehicles come with a 7 year 100k mile warranty. Our New Chrysler, New Jeep, and New Kia's always have specials and promotions going on saving you thousands over the competition. Visit Galeana Chrysler Jeep Kia at 180 Greystone Blvd. Columbia, SC, 29210 or www.galeanasc.com today!
"Gotta Go.., Gotta Go to Galeana!"
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We went in to look at a certain car that I'd been researching. They had the car in stock and we were interested. It started out well with the salesperson... but we weren't happy with the deal they had, and they said it was rock bottom and they could do no more. That's okay, we could wait, so we decided to leave. The salesman followed us to our car and tried to get us to stay. We'd seen the same car with 2,000 miles on it at another dealer and wanted to check that out, but the salesman basically called my husband an idiot. We left. After that there was no way that we would buy that car from him. We did end up at another new car dealer on the other side of town, who gave us a better package for $15 less a month for 60 months. Not the color I wanted, but that's okay.
Kacey, I am so sorry to hear of your experience. I would like to have the opportunity to investigate which of our salespeople did this, as this is tot...ally not acceptable. Would you please contact me either by email at firstname.lastname@example.org or my phone at 779-7300 ext. 213. Which vehicle were you looking at on our lot? I really appreciate you leting us know about this and I look forward to receiving the additional information. Sincerely, Carmen Hudson Customer Relations Manager
Bought car returned next day to service the told me to go and talk to management on sales floor sales man then threaten my life
Good afternoon, my name is Carmen Hudson and I was the person that was with you. I am sorry that the feature on the Jeep was not something that you ca...red for. And I am glad we could cancel the deal and get you back in to your car. I was surprised that you said someone threatened your life. The salesperson was disappointed but he would not and did not do that. Myself and Cliff tried to find a vehicle that would make it easy for you to get in and out of. I am sorry we could not find one that you liked.
They kept my car over a month couldn’t fix and refuse to abide by lemon laws. I have a Jeep in my driveway I pay for but do not drive because it smells... of mildew. Because a leak underneath the doors. I had my 3 year old in that car before we realized. He had a cough he doesn’t ride in the car anymore and the cough went away. They still want their payments though or they will ruin my credit.
Kept my car 7 days to fix a minor repair. No communication without me calling in. Claimed they had wrong number. Finally picked up car, and had to take... it directly to another shop. Left metal on metal brakes, broken steering stabilizer and stripped a stud/lug-nut. Basically service manager said sorry. Will never go back there again! I suggest you do not either.
We drove 2 hours to see a jeep that was listed on their website. When we got there, we walked the lot 3 times looking for this jeep. No one came out... to help. Finally, we went into the dealership and found a salesperson. She looked this jeep up in their inventory and told us that it was on an overflow lot about 2 hours away. She offered to get it there in 3 days for us to come back and see. Why is their inventory listed as there when it is really 2 hours away?? We were there to buy, but they lost our business today. Why would we drive all the way back down there? Not at all how business should be done. Product should be availabl
First off I just want to say thank you to the whole team at Galena Chrysler Jeep Kia Columbia. My certified sales consultant Kayla Butler was amazing .... Also the finance manager and team as well. They are credit for all credit types and are true to their words. No gimmicks or tricks just straight facts. They will even deliver your car to your home or office. Which I definitely took this offer from me living in Greenville SC. The process was easy and immediate follow up. They are the best automotive dealer on the East Coaat I would say. Much better than all local dealers in the Greenville Spartanburg Easley and Anderson area. If you need a new reliable car with all the bells and whistles go see the Galena team in Columbia SC or better yet just contact them online. They are a dealer that will respond to internet customers. You guys are great!!! Keep up the good work!! July 9 2018. Kat Waddell
From the time I sent an inquiry about a certain vehicle, I received outstanding service. My questions were answered promptly. I would highly recommend... this dealership.
My experience was amazing from start to finish! I was welcomed in the parking lot with a friendly smile and greeting, and again from different employees... as I entered the building.. I did not feel rushed or like just another number. My salesman's name was Mr. Ayan Martin. He truly helped me. He was so patient and kind with explaining the vehicle choices to me, and helping me to choose which one would best fulfill my needs, and be the least expensive. If it were not for his professionalism, and guidance, I would not have purchased a vehicle there. Please be sure to appreciate your sales men or women, especially the ones who go the extra mile! I would also like to acknowledge the finance department staff. Mr Chad F. carefully explained my paperwork before I signed off on it, and made sure it did not take too long. Thank you all kindly!
Thank you for the great review!
Our salesman, David Jenkins, went out of his way to help us in choosing a car and explain all the features. He set up Bluetooth for me and made sure we... were comfortable with all the new features. He took all the time we needed. We really appreciated the extra time he spent with us. He made buying our Optima a very pleasant experience.
Bob Pickens in sales is hands down the best t PA girlare shopping for a car. He is honest, service above and beyond! Joe Owens the sales manager provides... super service as well.