Galeana Chrysler-Jeep-Kia

(4.4) 82 reviews

Dealer on Cars.com since October 2003

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

4.4
82 lifetime reviews.
  • Satisfied Customer
    February 8, 2018

    I just left Galeana/Kia Express Lube and everyone there from the Reception Clerk to the Cashier were very professional and Customer Service Oriented.... I don't think I was there a half hour and they had completed the task. Kudos to the crew and staff at Galeana/Kia Express Lube*****

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Horrible Experience
    December 16, 2017

    My parents purchased a right hand drive jeep in the month of November. This is their experience: They required that the extended warranty be included ...in the deal. Instead of including the extended warranty in the deal, they reduced the price of the vehicle by the amount of the extended warranty and added the extended warranty. This would have been acceptable, however, they neglected to include this amount in with the financing request when speaking with the bank. After telling the salesperson multiple times that I wanted the deposit returned when picking-up the vehicle - which was offered as an option- they neglected to keep this commitment and instead applied the amount to the down-payment. This was a horrible experience. I submitted a complaint to the BBB where the manager has responded indicating that they offered us the option to walk away from the deal and they would return the deposit - which they never offered. Even though I needed the vehicle for work, I would have accepted because of how horrible the experience had been. He also responded as if I was stating that I expected the vehicle cost to be discounted and the extended warranty to be added for no cost, which is not the case. I just expected that the dealership would have been competent enough to request the correct financing amount from the bank preventing a horrible experience and frustration when another employee asked how we would like to pay for the extended warranty (separately) after I made it clear that it should have been included in the deal and I did not want to purchase the vehicle unless it was included. The worst part of all of this is that the manager is responding to the BBB complaint as if he does not understand why it was such a horrible experience.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 4 found this review helpful. Did you?

  • Brett Paige
    October 9, 2017

    I, personally, have never written a review, but Brett Page deserves this. Never, have I experienced such an enjoyable car buying experience. Layed b...ack but professional and made me feel "special". I would definitely recommend giving him a chance, he will not pressure you, but is patient until you are pleased with your purchase.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.4

4 lifetime reviews of the Service Department.

  • Satisfied Customer
    February 8, 2018

    I just left Galeana/Kia Express Lube and everyone there from the Reception Clerk to the Cashier were very professional and Customer Service Oriented.... I don't think I was there a half hour and they had completed the task. Kudos to the crew and staff at Galeana/Kia Express Lube*****

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Elder C
    November 29, 2016

    My wife and I had a great experience buying our new car. Thank you Bob Muncatchy.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Oil, Filter Change

    $26.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2003

Galeana Chrysler Jeep Kia is a new and used car dealership servicng Columbia, SC and surrounding areas. Galeana's used car inventory is simply one of the best in Columbia, Lexington, and Irmo. Over 75% of our cars are CarFax 1-Owners! Our Certified Pre-Owned vehicles come with a 7 year 100k mile warranty. Our New Chrysler, New Jeep, and New Kia's always have specials and promotions going on saving you thousands over the competition. Visit Galeana Chrysler Jeep Kia at 180 Greystone Blvd. Columbia, SC, 29210 or www.galeanasc.com today!

"Gotta Go.., Gotta Go to Galeana!"
Galeana Chrysler-Jeep-Kia
180 Greystone Blvd. Columbia, SC 29210
New (803) 399-7548
Used (803) 399-7801
Service (803) 753-8147
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