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Reviews

Average Ratings

4.7
Average based on 52 reviews.
  • 2016 Kia Forte purchase.

    We dealt with Bill Gripp. This was the best buying experience I've had to date. Bill had our interest at heart the entire time we were there!! He ...


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    We dealt with Bill Gripp. This was the best buying experience I've had to date. Bill had our interest at heart the entire time we were there!! He was given the specifics of our wants in a new vehicle & fulfilled everyone of them. If you have an interest in purchasing a vehicle I would highly recommend both Galeana& Bill Tripp as an excellent starting point. You won't want to go any further!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • unhappy experience

    I purchased a 2013 Nissan rouge on 5/13/16. Great experience with the buying but now my tag expire 6/27/16. I called 9am and talked to Audrey. I w...

    Dealer Response

    Good Morning, Please allow me to apologize for the length of time it has taken to get your tag. We do have your tag here at the dealership. If yo...


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    I purchased a 2013 Nissan rouge on 5/13/16. Great experience with the buying but now my tag expire 6/27/16. I called 9am and talked to Audrey. I was told that they had to pay off car and get tittle. She said they still did not have tittle and assured me she would call. four phone calls by me, she never called me and a very rude used car manager later (carlos) still no tag and I even spoke to general manager who assured me I would have another paper tag this am and it is now 1130 and no tag, no call, nothing. I will never recommend this dealership as a matter of fact, everyone that I had recommended them to now knows my bad expierence.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Good Morning, Please allow me to apologize for the length of time it has taken to get your tag. We do have your tag here at the dealership. If you would please call me at 803-779-7300 ext 216, that way we can discuss the best and fastest way to get the tag to you. Again please accept my sincere apology for the delay and I look forward to your call.


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  • Review

    John was very professional and knowledgeable. I will come back to buy a vehicle from him when I'm ready. Don't ever let him go. STAND UP GUY! John...


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    John was very professional and knowledgeable. I will come back to buy a vehicle from him when I'm ready. Don't ever let him go. STAND UP GUY! John Jennings, I'll come back just for you.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • I highly recommend Bill Gripp and Galena Kia

    My daughter-in-law was looking for a reasonably priced used car to get back and forth to work in. I told her I would go with her to look and would...


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    My daughter-in-law was looking for a reasonably priced used car to get back and forth to work in. I told her I would go with her to look and would co-sign. Bill Gripp at Galena Kia listened to what she was looking for and said, "I don't have anything like that now but I will be on the lookout.". Sure enough, in a short while he gave her a call and said, "I think I have what you want, it just came in as a trade-in on a new car." It was exactly what she wanted. She was thrilled with the car and Bill and Galena Kia worked out great financing that she could afford. As a result, I also recently referred a couple that are friends of mine to Bill and they were very happy as well with Bill and the new Kia they have leased. In short, I don't have a moment's hesitation sending family or friends to Bill and Galena Kia. He is honest, friendly, and very knowledgeable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bill was the best!!

    I bought my car through Galena Kia and I was honestly nervous about the process; I have had bad experiences with car dealerships before. Not here ...


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    I bought my car through Galena Kia and I was honestly nervous about the process; I have had bad experiences with car dealerships before. Not here though! Upon arriving, I was greeted by one of the car dealers, Bill Gripp, and he was fantastic! He listened to what I was looking for and didn't pressure me to search for cars I wasn't interested in or above my price range (like some car dealers I've met!). He was very professional and helpful throughout the entire process. Bill even explained additional incentives such as possible discounts for military and being a student. I walked away with the car I was wanting and couldn't have asked for a better customer service experience. Thanks Bill!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • WOW!!!

    Galeana was able to lower my payment and upgraded my vehicle! I had a wonderful experience with Ingo in sales, Dale in finance, Tim & Carols the m...


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    Galeana was able to lower my payment and upgraded my vehicle! I had a wonderful experience with Ingo in sales, Dale in finance, Tim & Carols the managers! These are a great group of guys who actually care and will work hard for you. They all went the extra mile to make sure I had the perfect deal and the perfect car. Couldn't be happier!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great salesman

    I felt I should write this today. I work in sales and once upon a time sold cars. I have purchased many cars and trucks over my fifty years and ha...


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    I felt I should write this today. I work in sales and once upon a time sold cars. I have purchased many cars and trucks over my fifty years and have run into all sorts of sales people of varied quality. I recently met a man who truly impressed me. Bob Pickett, a twenty two year veteran of this dealership. Bob provided the best service bestservicei have ever had while shopping for cars. He listened really listened to my interest and concerns. He then proceeded to serve my needs by not just spouting facts but through comparing the cars side by side allowing me to see back to back how they could fit my needs. He was very considerate of my preferences and never seemed hesitant or put out. This has been my best shopping experience in a long while. I feel bad that I was unable to make the purchase I wanted at this time, due to my own situation not the people of galeana who served me well. I would not only recommend them highly but will most likely purchase my next car there.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Recent Purchases

    Thank you and the car buying experience was quite pleasant at Galeana and Mr. Fulton made it such a pleasure and so easy. I had been searching the...


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    Thank you and the car buying experience was quite pleasant at Galeana and Mr. Fulton made it such a pleasure and so easy. I had been searching the internet for about a week and was so undecided on what I actually wanted and then discovered the Patriot on Galeana's website. I wasn't actually expecting it to be on the lot when I arrived. Mr. Fulton actually gave me three options to choose from and then gave me the options of which one I would get more for my money, which is exactly what I was looking for. Even if he didn't present me with the options, I was well prepared to tell him what I wanted. I appreciate all the time he took to make sure we were satisfied and got what we wanted and great prices. We went in for one car and walked off with two!!! Great service and a great salesman! Highly recommended and look forward to doing business again at some point!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Used car Complaint

    I would not and WILL NOT ever recommend anyone to buy from Galena and I will never buy from Galena ever again. I purchased a used vehicle from Gal...


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    I would not and WILL NOT ever recommend anyone to buy from Galena and I will never buy from Galena ever again. I purchased a used vehicle from Galena and I was under the impression that they inspected the car before the would put it on the lot to sell it. Needless to say, I have to make repairs to the car before I ever made my first payment. When I spoke with the dealer, they informed me that I will have to pay for the repairs myself, and that they were not responsible. Talk about customer service from a dealer....my experience was and continues to be horrible. I will NEVER EVER buy from t hem again, nor will I ever recommend any of my friends, family, or coworkers to purchase from them. I am motified at how they are not willing to stand behind any of the vehicles they choose to sell an unsuspecting customer.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great to work with

    This was not my first vehicle purchase so I know how the game is played, but I will tell you that my experience with Ingo was great. He is a good ...


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    This was not my first vehicle purchase so I know how the game is played, but I will tell you that my experience with Ingo was great. He is a good salesman and a great guy. The vehicle was very well prepared and the deal was very fair. I couldn't be more pleased with my buying experience with Galeana Chrysler Jeep Kia and especially Ingo Heinz.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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