Lia Volkswagen of Enfield

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
45 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 12, 2019

    Ms. Kazalas, Keri, takes the time to know and understand her customer. She has a natural insight into what her client needs and wants . I have purchased... three vehicles from Keri, and there will, no doubt, be more. I have never met a better sales person. I have purchased several. Mercedes , a Bentley and other marques in the past and those buying experiences could not begin to compare to that which Keri provides. Any dealer would be fortunate to have her to represent them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Paul, Your satisfaction is our utmost priority, and we are delighted to know that Keri was so helpful and accommodating throughout the entirety of you...r visit. She will be so honored by your very kind words, and we congratulate you on your new vehicle- on behalf of her and the entire team. We wish you safe travels and hope to hear from you again when the time comes for your first service.

  • 5.0 out of 5
    October 21, 2019

    I have been with Lia vw for 4 years, service is always great and attentive salesmen. Kyriaki Kazalis and Jason Farwell always make my visits wether to... look at new cars or fix my current ones a very pleasant visit!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Aaron, We are so appreciative of your 4 years of loyalty, and we are delighted to know that Keri and Jason consistently provide you with the quality s...ervice that you so much deserve. We wish you safe travels and look forward to continuing to serve you and your automotive needs in the future.

  • May 20, 2015

    I found this car on cars.com. It's in different state from where I live. I thought I had to go to DMV myself afterward. Turn out they did everything for... me. I will just have to wait for the plates in the mail. I bought a car from an individual before. I find that it's much easier buying from a dealership. To me I think the dealership has to keep their reputation, so they at least have to make sure the car is ok. The car I bought all the warranty has expired, but Lia will guarantee for 60 days which I don't think I get that buying from individuals. Kyriaki Kazalis was my salesperson. We went for a test drive. Then she explained about the service that was done on the car. Also showed me the carfax. She was very nice and not pushing at all. Just let me decide.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 27, 2019

    Tony Reynolds was a true professional! Leased a new car with no hassle, quick service and a smile! Can't beat that! Will make sure I always go back for... service and a new car in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Elizabeth, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Tony could provide you with a sm...ooth and enjoyable overall experience! We hope you enjoy your new vehicle, and we can't wait to work with you again when the time comes for your first service.

  • 5.0 out of 5
    September 2, 2019

    Matthew McBride if the Enfield, CT location was so helpful when my car recently needed a new battery. We had been out shopping for appliances and spent... quite a bit of money and after leaving the store, my car wouldn’t start. Of course, panic set in because that meant that I was going to have to spend even more money to get a new battery for my car after purchasing new appliances for my home. I called Matthew and not only did he get me in right away but he kept me within a dollar amount that was reasonable and easier to digest than the contract to have my kitchen renovated. Lol! Thank you, Matthew, for always providing service with a smile!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dayna, thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to se...eing you again when it is time for your next service.

  • 5.0 out of 5
    August 25, 2019

    Nikole Goodman at lia Volkswagen schedule are Jetta for 50,000 miles check up she care about are time and very courteous, prompt, and very helpful. Also... explain what they did.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Karen, thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

  • 5.0 out of 5
    July 25, 2019

    My wife and I were looking for a VW Beetle convertible. Bill Aitchison did a great job of finding the car we wanted, got us a fair price and great delivery.... It was a great buying process, as well. Lia in Enfield even did the horrible job of dealing with the Mass RMV. Thumbs up!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for providing us with a review of your experience. We are delighted to hear that we were able to match you with the right car and within the... price range you were looking for. Have fun showing off your new car!

  • 5.0 out of 5
    June 20, 2019

    Nikole Goodman is very courteous and prompt. Location is ideal for me and the customer lounge is comfortable. Great place to go for service :)

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your very kind review. We are pleased to hear that we were able to help you with your car and keep you comfortable while you waited. We ...look forward to seeing you again when your car is ready for its next service. Enjoy!

  • 5.0 out of 5
    March 26, 2019

    William Aitchison was awesome in assisting me in purchasing a used vw bug. I love my car. I would definitely recommend Lia and I will return if I need... another car. William was professional and spent time helping me find the car of my dreams. I feel like I got the best deal possible.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an oppo...rtunity to serve you again.

  • 5.0 out of 5
    March 26, 2019

    Keri was the ultimate professional, and I had a wonderful experience buying a car for the first time in several years. Thanks so much to Keri for understanding... exactly what I needed. Truly a great sales experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on b...eing a new car owner!

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