Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
1104 lifetime reviews. Includes reviews of Vandergriff Toyota from DealerRater.com
  • Amazing!

    We did our homework before going into the dealership, so we pretty much knew what we wanted but were unsure about our financing ability. We made a...


    Show Full Review

    We did our homework before going into the dealership, so we pretty much knew what we wanted but were unsure about our financing ability. We made an appointment but when we got there we were introduced to a different salesman named Abe Suleiman. This guy is awesome. He really took the time coming to a finance agreement which we are VERY happy with. This guy was so awesome that a month later we went back in without an appointment and asked for him again and got a truck for my husband! With both vehicles he gave us top notch customer service. I mean this guy deserves an award or something. He was so busy but never once made us feel like we were not his top priority! He was very understanding of our needs and made sure we understood every part of the process, but moved everything much quicker than we expected. He was great in the finance negotiating and made sure that all parties agreed with the end result. He took such great care of us from financing down to the wax job on my husbands truck! He even set up my Bluetooth and showed me how all my cars features worked before I left. This guy has top notch customer service and we feel we owe our entire experience to him, both times. He still approaches us by name when we go to the dealership. If you go to this dealership ask for Abe Suleiman, you will not be disappointed!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Leasing experience.
    May 22, 2017

    John Gollie was very patient and helpful in the leasing of my 2017 Toyota Carolla. This is my 3rd experience with John. I would and have recomme...


    Show Full Review

    John Gollie was very patient and helpful in the leasing of my 2017 Toyota Carolla. This is my 3rd experience with John. I would and have recommended him to friends and associates.

    Does recommend this dealer

    Hide Full Review
  • good services ,keep up the good work

    come to get an oil change and wheel balance without oppointment it's only take about an hour ,good job !!!!!!!!!!


    Show Full Review

    come to get an oil change and wheel balance without oppointment it's only take about an hour ,good job !!!!!!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New Car Purchase

    I appreciate Loren Micheletti and his customer service toward me and my husband. All my questions were answered well and I was taken care of by s...


    Show Full Review

    I appreciate Loren Micheletti and his customer service toward me and my husband. All my questions were answered well and I was taken care of by several people all who were focused on helping me find the right car. I am happy with the outcome. I am still perplexed by the buying experience having to deal with and negotiate with several people. If that part of the process would be streamlined, I might have an overall excellent experience. Loren followed up and made it clear that he is available if I have any needs. I like that I feel comfortable contacting him at any point.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great job!

    Great experience! Fast service and very friendly people


    Show Full Review

    Great experience! Fast service and very friendly people

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • car repair

    I had a very good experience with getting our hybrid battery replaced at the dealership. Jonathon Cortez was very helpful through the whole proce...


    Show Full Review

    I had a very good experience with getting our hybrid battery replaced at the dealership. Jonathon Cortez was very helpful through the whole process. They also serviced the car with an air filter and oil change and I had a new tire placed. I can highly recommend their services.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • My car service was great.
    May 17, 2017

    This past car service turned awesome. I went for the 5,000 miles check-up and at last I didn't have to pay anything because they didn't have to ch...

    Vandergriff Toyota

    Thank you for your time and feedback. We are pleased to hear that our service staff were kind and helpful! We look forward to serving your automot...


    Show Full Review

    This past car service turned awesome. I went for the 5,000 miles check-up and at last I didn't have to pay anything because they didn't have to change the oil or the oil filter. So, they only rotated the tires. What I liked the most it is the dealership honesty. I don't see listed the service lady who really helped me and politely attended my car's needs. Her name is Debra Ryno and she is so kind and helpful, that I surely look for her in my next car service. Regards, Sandra Mijares

    Does recommend this dealer
    Came in for service or repair
    Vandergriff Toyota

    Thank you for your time and feedback. We are pleased to hear that our service staff were kind and helpful! We look forward to serving your automotive needs in the future. Regards, Christy Muse - Service Director (877) 841-3693


    Hide Full Review
  • Excellent car service
    May 16, 2017

    I had no service appointment, but needed immediate assistance with a battery on my 2012 Highlander. Ryan Parker was very courteous and helpful in...

    Vandergriff Toyota

    Thanks rownorris! It's wonderful to know that Ryan was so helpful and accommodating, and was able to quickly get your vehicle taken care of. We're...


    Show Full Review

    I had no service appointment, but needed immediate assistance with a battery on my 2012 Highlander. Ryan Parker was very courteous and helpful in getting my problem diagnosed and a new battery installed. I plan to ask for Ryan personally when either of my Toyotas require service. Great job !!

    Does recommend this dealer
    Came in for service or repair
    Vandergriff Toyota

    Thanks rownorris! It's wonderful to know that Ryan was so helpful and accommodating, and was able to quickly get your vehicle taken care of. We're glad he was attentive and efficient, and made you feel confident with the work that was done on your car. We appreciate your business and look forward to working with you again in the future. Regards, Toyota of Grand Rapids


    Hide Full Review
  • Charlie Evans and Chris Gonzalez went the extra mile!
    May 16, 2017

    Excellent service! Thank you to Chris Gonzalez and Charlie Evans. The service was speedy, quick, and very friendly! Vandergriff consistently demo...

    Vandergriff Toyota

    Thanks for the great feedback! We're happy to hear that you had such a pleasant experience with Charlie and Chris, and that they made sure that al...


    Show Full Review

    Excellent service! Thank you to Chris Gonzalez and Charlie Evans. The service was speedy, quick, and very friendly! Vandergriff consistently demonstrates that they care about customer service.

    Does recommend this dealer
    Came in for service or repair
    Vandergriff Toyota

    Thanks for the great feedback! We're happy to hear that you had such a pleasant experience with Charlie and Chris, and that they made sure that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Regards, Christy Muse - Service Director (877) 841-3693


    Hide Full Review
  • 20,000 miles service

    Jonathon Cortez was our service manger. He was great, friendly and very courteous. We had made a service appointment prior to going. We was in an...


    Show Full Review

    Jonathon Cortez was our service manger. He was great, friendly and very courteous. We had made a service appointment prior to going. We was in and out in about 1.5 hours.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review