Reviews

Average Ratings

4.7
1302 lifetime reviews. Includes reviews of Vandergriff Toyota from DealerRater.com
  • Amazing!

    We did our homework before going into the dealership, so we pretty much knew what we wanted but were unsure about our financing ability. We made a...


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    We did our homework before going into the dealership, so we pretty much knew what we wanted but were unsure about our financing ability. We made an appointment but when we got there we were introduced to a different salesman named Abe Suleiman. This guy is awesome. He really took the time coming to a finance agreement which we are VERY happy with. This guy was so awesome that a month later we went back in without an appointment and asked for him again and got a truck for my husband! With both vehicles he gave us top notch customer service. I mean this guy deserves an award or something. He was so busy but never once made us feel like we were not his top priority! He was very understanding of our needs and made sure we understood every part of the process, but moved everything much quicker than we expected. He was great in the finance negotiating and made sure that all parties agreed with the end result. He took such great care of us from financing down to the wax job on my husbands truck! He even set up my Bluetooth and showed me how all my cars features worked before I left. This guy has top notch customer service and we feel we owe our entire experience to him, both times. He still approaches us by name when we go to the dealership. If you go to this dealership ask for Abe Suleiman, you will not be disappointed!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Excellent Service

    I worked with Debra Ryno for my '09 Corolla oil change on 10/13/17. I must say that I appreciate the "HIGH" level of customer service that I recei...


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    I worked with Debra Ryno for my '09 Corolla oil change on 10/13/17. I must say that I appreciate the "HIGH" level of customer service that I received. So much so that I called her on 10/20/17 to schedule further service of my vehicle. Thanks again Debra for your overall professionalism!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service
    October 20, 2017

    Johnathan went the extra mile to take care of a tire warranty while having my Tundra serviced. He took care of my truck like it was his own.


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    Johnathan went the extra mile to take care of a tire warranty while having my Tundra serviced. He took care of my truck like it was his own.

    Does recommend this dealer
    Came in for service or repair

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  • Awesome, quick and inexpensive!
    October 20, 2017

    Ryan Parker with Vandergriff Toyota as usual took care of my battery issue on my 2014 RAV4 and cost and install was less than Pep boys wanted and ...

    Vandergriff Toyota

    Diana we're glad we could install that new battery and detail your vehicle. We thank you for your five star review and recommendation! Regards C...


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    Ryan Parker with Vandergriff Toyota as usual took care of my battery issue on my 2014 RAV4 and cost and install was less than Pep boys wanted and I got an 84month battery and then washed my car, as usualy. Don't think Pep boys would have washed my car. Will be back again!

    Does recommend this dealer
    Came in for service or repair
    Vandergriff Toyota

    Diana we're glad we could install that new battery and detail your vehicle. We thank you for your five star review and recommendation! Regards Christy Muse - Service Director (877) 841-3693


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  • Top Notch Service

    Johnathan Cortez went the extra mile to take care of a tire warranty while having my Tundra serviced. He took care of my truck like it was his own.


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    Johnathan Cortez went the extra mile to take care of a tire warranty while having my Tundra serviced. He took care of my truck like it was his own.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • No words
    October 19, 2017

    I didn't think I was going to be able to get another car,but john helped.me out and got me a much lower interest rate than I came in with.

    Vandergriff Toyota

    Kimberly we're so glad John could get you that lower interest rate and get you into a new vehicle. Regards Chris Snyder - General Sales Manager ...


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    I didn't think I was going to be able to get another car,but john helped.me out and got me a much lower interest rate than I came in with.

    Does recommend this dealer
    Vandergriff Toyota

    Kimberly we're so glad John could get you that lower interest rate and get you into a new vehicle. Regards Chris Snyder - General Sales Manager (877) 880-5657


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  • Best experience with the best people
    October 18, 2017

    If you are in search of a new car, look no further than Vandergriff Toyota. Ask for Jessica and Mo as they know what they are talking about and a...

    Vandergriff Toyota

    Thank you for your review and recommendation. We're glad you we're met with friendliness when dealing with Jessica and Mo. Regards Chris Snyder ...


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    If you are in search of a new car, look no further than Vandergriff Toyota. Ask for Jessica and Mo as they know what they are talking about and as friendly as can be.

    Does recommend this dealer
    Vandergriff Toyota

    Thank you for your review and recommendation. We're glad you we're met with friendliness when dealing with Jessica and Mo. Regards Chris Snyder - General Sales Manager (877) 880-5657


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  • Great job, excellant experiance.
    October 17, 2017

    Thank you Francisco for helping me to pick out a wonderful Rav 4, I am very happy with it and love driving it. thanks again for being so nice to me.

    Vandergriff Toyota

    SId, it's great to know Francisco was able to guide you to choosing the perfect Rav4. We're glad you're enjoying your car! Regards Chris Snyder -...


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    Thank you Francisco for helping me to pick out a wonderful Rav 4, I am very happy with it and love driving it. thanks again for being so nice to me.

    Does recommend this dealer
    Vandergriff Toyota

    SId, it's great to know Francisco was able to guide you to choosing the perfect Rav4. We're glad you're enjoying your car! Regards Chris Snyder - General Sales Manager (877) 880-5657


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  • 2016 Tacoma factory recall

    I had a factory recall on my 2016 Tacoma concerning the rear diff leaking. First I want to point out that my service advisor Jonathon Cortez did a...

    Dealer Response

    Hi Donnie, I apologize for the length of time it took for your recall to be taken care of, and the inconvenience that was placed on you in the pr...


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    I had a factory recall on my 2016 Tacoma concerning the rear diff leaking. First I want to point out that my service advisor Jonathon Cortez did a great job and also along with the dealership, Vandergriff Toyota in Arlington, Texas. However I am disappointed in with the whole situation concerning the time frame which this took. From July 29 to October 9, which was due to lack of replacement parts, then heavy rain from Hurricane Harvey with the distribution center and with having to return 3 rental cars for various reasons (I had 4 rentals all together). However I want to point out along with this, Enterprise was quick to resolve the problems.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Donnie, I apologize for the length of time it took for your recall to be taken care of, and the inconvenience that was placed on you in the process. We strive to ensure that each of our customers is well taken care of and that everything is handled efficiently, and I'm sorry we were unsuccessful in doing that this time. We would welcome the opportunity to try and make this up to you in the future. Please feel free to contact me directly with any questions or concerns. Regards, Christy Muse - Service Director (877) 841-3693


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  • Best experience ever
    October 13, 2017

    I have not bought a lot of cars in the past mainly because of the painful experience of trying to get a good deal. But I've bought enough of them...

    Vandergriff Toyota

    Thank you for your continued business. We're glad to provide you with a pressure free purchase process. When the time come for another, you know w...


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    I have not bought a lot of cars in the past mainly because of the painful experience of trying to get a good deal. But I've bought enough of them and from enough dealers to know that Vandergriff does it right. Vandergriff has it down so well now with their online applications that the only time we spent was agreeing on a deal, once that was done everything went fast. Not one time was I pressured and even after the sale was complete the entire staff involved has followed up to make sure my experience was the best. No doubt at all I will remain part of the Vandergriff family and will recommend to anyone I know looking for a used or new car to go talk with a Vandergriff dealer. This was my fifth from them (2 used and 3 new) over a 20 year span and I always find myself coming back.

    Does recommend this dealer
    Vandergriff Toyota

    Thank you for your continued business. We're glad to provide you with a pressure free purchase process. When the time come for another, you know where to find us. Regards Chris Snyder - General Sales Manager (877) 880-5657


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