Dick Dyer & Associates

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
38 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 24, 2019

    I had my 2010 Volvo S80 water pump replaced. My service advisor, Richard Stevens was very accommodating throughout the entire experience. He kept me informed... throughout the day on the repair status and had my vehicle ready on time as promised. He also introduced me to the technician that did the repair and they both answered all my questions. I'm very confident that the repair was done correctly and with pride as if they were working on their own vehicles.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 23, 2019

    I live in SC and drive to Dyer and Dyer in Atlanta, GA to get an oil change on my Volvo S80. Dick Dyer in Columbia forces you to pay $300 for an oil change.... They call this a multi-point inspection and require it on every oil change appointment. This all came after I've paid $4000 for them to fix a noise that was NEVER been resolved. Dyer and Dyer in Atlanta are very reasonable and trustworthy.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 15, 2012

    I bought 2006 Mercedes E350 4 matic.Car was super clean inside and out.I was so surprized and drove back to Michigan.HoweverI found out seats were MB tex... instead of leather.They offered buy back but I didn't want to drive back because the car is in great shape.I took to local MB dealer and in their computer,found service is up to date.Michlin tire had less than 3000 miles.They gave me wood steering wheel I wanted for mistake of their discription. This Car with over 100K miles does not have a single oil leak and look better than one month old Hertz rent a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2019

    I got a nice new car as a loaner. Richard J. Stevens in the service department was very professional and attentive. He definitely knows the meaning of... customer service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 25, 2018

    Andre Lewis Thank you for your excellent customer service and your professionalism. It was comforting to have you assist me since I'm traveling and experiencing... some car trouble. Stopped by Dyer for help and found it! I really appreciate your immediate attention to my issue.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 24, 2018

    We had Kenny for pur salesman an bray for the financial part every step-by-step instructions and guidance was excellent please ask for Kenny when ypu... go there you want be disappointed

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 20, 2018

    I love Dick Dyer! I own a 2015.5 xc60 r-design and I've had my car serviced at Dick Dyer from day one. I have 35,000 miles on my car and have been to the... service department multiple times and every time I go Richard is there to help with every question and concern I have. He is extremely knowledgeable and very helpful. My other half purchased a 2017 GLE and was extremely pleased with how easy and seamless the transaction was. No gimmicks or games.!. Ray was extremely helpful and and a great car sales professional.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 13, 2018

    Dick Dyer dealership is the best! That is why I have been buying my Volvos from them for many years. Keep up the good work.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2017

    My wife and I are long-retired federal employees who have traveled extensively and purchased many new vehicles of various makes and models. On 12/12/17,... we purchased our new 2018 E-300 sold by Dick Dyer & Associates, Inc., salesman Roy E. Chaney. This was our third new car purchase from Dick Dyer & Associates, and EACH PURCHASE EXPERIENCE TRULY EXEMPLIFIED THE MERCEDES BRAND! As usual, Mr. Hunt Dyer, Sales Manager Jerry L. Greene, Jr., Roy Chaney, and Service Manager John Madison were, without exception, professional, friendly, caring, effective and efficient. Our exceptional deal came after less than five minutes of negotiations because of the dealership's honesty and professionalism. THE PRICE WAS RIGHT! Our about 15 years of experience dealing with Dick Dyer's SERVICE DEPARTMENT leads us to continue dealing with and RECOMMENDING Dick Dyer & Associates, Inc., regardless of where we are. This exceptional recommendation is based on our combined over 45 years of managing and evaluating personnel and programs. DICK DYER & ASSOCIATES IS ABSOLUTELY THE BEST! For sales assistance, be sure to ask for ROY E. CHANEY!

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    Does recommend this dealer
    Shopped for a new car
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    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2017

    My experience with Andre was great. He assisted me with all my paperwork and vehicle selection. He is courteous professional and very knowledgeable about... this Mercedes that I purchase. I would highly recommend him.

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    Shopped for a new car
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