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Lexus Certified","emailTxt":"scrosier@jimhudson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20323/employees/ba328b48b229.jpg","drDealerId":20323,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":576141,"firstName":"Melvin","lastName":"Alston","titleText":"Service Advisor - Lexus Certified","emailTxt":"malston@jimhudson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":62,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20323/employees/7cc539e5f2f1.jpg","drDealerId":20323,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":576109,"firstName":"Darryn","lastName":"Russ","titleText":"Sales Consultant - Lexus Master Certified","emailTxt":"druss@jimhudson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20323/employees/c5959f366198.jpg","drDealerId":20323,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":576143,"firstName":"Sam","lastName":"Mercado","titleText":"Service Advisor - 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Lexus Master Certified","emailTxt":"tlocklear@jimhudson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20323/employees/7b1a413c6710.jpg","drDealerId":20323,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":576102,"firstName":"Michael","lastName":"Hamilton","titleText":"Sales Consultant - Lexus Master Certified","emailTxt":"mhamilton@jimhudson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20323/employees/03668d65e030.jpg","drDealerId":20323,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":576101,"firstName":"Juan","lastName":"Figueroa","titleText":"Sales Consultant - Lexus Master Certified","emailTxt":"jfigueroa@jimhudson.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20323/employees/eb859ae01aa0.jpg","drDealerId":20323,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":576107,"firstName":"Kimberly","lastName":"McCaw","titleText":"Sales Consultant - 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Jim Hudson Lexus

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 3:30 PM

Jim Hudson Lexus Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:30 PM

Tuesday

7:00 AM - 6:30 PM

Wednesday

7:00 AM - 6:30 PM

Thursday

7:00 AM - 6:30 PM

Friday

7:00 AM - 6:30 PM

Saturday

7:00 AM - 3:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2018

At Jim Hudson Lexus - Columbia, it's our mission to provide our customers luxury cars from Lexus. From unparalleled cus

...

tomer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and pre owned Lexus cars ever built. As a certified Elite of Lexus dealer in Columbia, we go above and beyond to implement our expertise and experience to assist your every need.

"Experience it once and you'll never forget it."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1285 lifetime reviews. Includes reviews of Jim Hudson Lexus from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 15, 2019

    I always have confidence in getting my vehicle serviced at Jim Hudson Lexus. I know that the service will be done right; that they will insure my vehicle... is serviced to perform as it should.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shaun Crosier

    Service Advisor - Lexus Certified

    (5.0) 45 reviews

  • 5.0 out of 5
    November 10, 2019

    Joey was friendly and prompt even though the service area was busy. He was able to connect with me easily even though we had never met before and commented... on my shoes saying they looked Gucci even though they're not! My so. Always goes to chat with Darryn and he is always kind and polite. We only work with Darryn from the sales department as he has exceeded our trust levels!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darryn Russ

    Sales Consultant - Lexus Master Certified

    (5.0) 39 reviews

    Joey Pouge

    Service Advisor

    NOT RATED

  • January 31, 2018

    Best car sales experience ever! Mark Rossi should get salesman of the year. Very down to earth guy, and a lot of fun. My third Lexus. Love these cars!... Tamara Murphy Aynor, SC

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 9, 2019

    Danny was attentive and helpful. I waited in the very nice waiting area. I especially like that you've added the video since the last time I was there.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Danny Chupek

    Service Advisor - Lexus Certified

    (5.0) 77 reviews

    Michael Hamilton

    Sales Consultant - Lexus Master Certified

    (5.0) 23 reviews

  • 5.0 out of 5
    November 9, 2019

    Excellent service especially from Melvin Alston in service dept. Always pleasant, returns calls and looks after us. Michael Hamilton has been equally as... helpful in sales. We are overall very happy with Jim Lexus but I am ready to trade.v

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Melvin Alston

    Service Advisor - Lexus Certified

    (5.0) 62 reviews

  • 5.0 out of 5
    November 9, 2019

    Shannon was my customer rep when I pulled into the bay area. She has prepared ahead and had my "Courtesy Car" ready to go. 2 things that I requested did... not take place. The drivers side seat belt is loose, causing the door to slam on the buckle itself. It did not get fixed. I also asked for the truck to be vacuumed, this was not done. The car was not finished the same day, so I picked the car up the following am. I have been in communication with Ken Lavender several times over the phone since I purchased the LS500 in 2018. He has always been extremely helpful with walking me through all the many features on the LS500. It is extremely hard to remember when things turn off by mistake and I can not find how to turn them back on. Ken has probably been the most valuable person at the dealership on a continual basis. Each time I buy a new iPhone, Ken has to talk me through the issues that Apple has changed. Apple updates, cause issues each time. Ken spent 30 minutes with me again Friday,(in side my car) working with Apple Auto Play. Numerous times when traveling out of state and the Lexus Navigation System seems to be not taking on the correct route, he immediately answers and handles the issue. I can not say enough about Ken Lavender. He has even given my his personal cell phone to assist me more rapidly. I hope you make sure he gets this along with a nice 'bonus'!

    4.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shannon Stratford

    Service Advisor

    (5.0) 50 reviews

  • 5.0 out of 5
    November 9, 2019

    After the problem with my brakes after being serviced. The manager, Tony, took great care of me and had the brakes fixed. Great job, thanks

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Locklear

    Assistant Service Manager - Lexus Master Certified

    (5.0) 11 reviews

  • 5.0 out of 5
    November 8, 2019

    Shannon was very nice to my husband and I. We had our car service. Our treatment was great. Service was fast . Wait was not long.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shannon Stratford

    Service Advisor

    (5.0) 50 reviews

    Kimberly McCaw

    Sales Consultant - Lexus Master Certified

    (5.0) 11 reviews

  • 5.0 out of 5
    November 8, 2019

    My wife and my experience was great. Juan Figueroa found the exact color exterior and interior that we were looking for and was a tremendous help during... the process of purchasing our Lexus.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juan Figueroa

    Sales Consultant - Lexus Master Certified

    (5.0) 15 reviews

  • 5.0 out of 5
    November 8, 2019

    The entire process as amazing from start to finish! Everyone went out of their way to make the process more pleasurable. I was on the fence about getting... a SUV (I had owned a Lexus GX470 before) or a smaller sports car. Rusty was very patient with me as I went back and forth about my decision for days.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rusty MacDonald

    Sales Consultant - Lexus Master Certified

    (5.0) 16 reviews

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