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Have a blessed day!","emailTxt":"tylerlewis25@icloud.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26237/employees/16915606f2de.jpg","drDealerId":26237,"dealerEmpStartDtUtc":"1572566400","industryStartDtUtc":"1572566400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":218801,"personPtyId":34581398,"firstName":"Chris","lastName":"Shear","titleText":"Assistant Service Manager","shortBioText":"","emailTxt":"cshear@daveedwardstoyota.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26237/employees/29eb8366-550f-4e83-98bf-97e3b9aba20a.jpg","drDealerId":26237,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":454180,"personPtyId":35994456,"firstName":"Michael","lastName":"Towe","titleText":"Assistant Service 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Currently live in Simpsonville, SC but work here at Dave Edward's Toyota in Spartanburg, SC. I've helped many people get their dream car, from all walks of life. I love to have a great time in the car buying process. I hope you that is reading this can become a new member of the Dave Edwards Toyota family.","emailTxt":"Abraham.Torres211@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26237/employees/2c7b6bfc51ed.jpg","drDealerId":26237,"dealerEmpStartDtUtc":"1543666140","industryStartDtUtc":"1530446956","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":570286,"firstName":"Caroline","lastName":"Butler","titleText":"New Car Sales Consultant","emailTxt":"carobutler83@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26237,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":218765,"firstName":"Kristy","lastName":"Hanna","titleText":"Lot Coordinator","shortBioText":"","emailTxt":"placeholder19@daveedwardstoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26237/employees/de4add54-2fc9-4759-99ec-915a75bfcbfb.jpg","drDealerId":26237,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":218725,"personPtyId":34579731,"firstName":"Laurie","lastName":"Pruitt","titleText":"Customer Relations Manager","shortBioText":"","emailTxt":"lauriep@daveedwardstoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26237/employees/4ee06581-405d-4e6a-9c21-3519375ff8c9.jpg","drDealerId":26237,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":218746,"firstName":"Sheila","lastName":"Watson","titleText":"Title Clerk","shortBioText":"","emailTxt":"placeholder6@daveedwardstoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26237/employees/470dd1ce-0643-4f89-aba6-5abe2aef778d.jpg","drDealerId":26237,"certifiedEmployee":false,"deptDscrp":"Administration"}]

Dave Edwards Toyota

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Dave Edwards Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

8:30 AM - 7:30 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2011

Dave Edwards Toyota is a state-of-the-art dealership and service center, located in Spartanburg,SC and serving Greenville, Greer, Gaffney, Hendersonville and Asheville.

...



Dave Edwards features an extensive inventory of new Toyotas as well as used vehicles of all types,both foreign and domestic, including Toyota, BMW, Nissan, Subaru, Hyundai, Ford, Chevrolet, Buick and many more.

"Welcome to the Family!"

Reviews

4.4 out of 5 4.4
316 lifetime reviews. Includes reviews of Dave Edwards Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 5, 2020

    This was just my second service, scheduled thru Chris Shear. A 7 year old RAV4 (2013), Chris explained to me, every service recommended by Dave Edwards,... be it tires, brakes, air condition, engine, fluids, wipers, etc. What impressed me the most, by Chris's detailed explanation of the service, risk(+or-) and cost, of the 9 jobs, he had performed, on my RAV4, was how courteous, professional and no sales pressure on me, at any time. He helped me decide the critical jobs, needed to be done now and the jobs (fluids, etc) that could be performed, in upcoming services, with no risk to my vehicle. When I CHOSE, the 9 jobs, this service, he did the math and said something, I had never heard, the 7 years, Dave Edwards, has been servicing my RAV4. HE SAID : THE COST, GOING OUT THE DOOR, WILL BE $ _ _ _ _._ _., INCLUDING TAX, FEE'S ETC. I left my RAV4 at the Dealership on Friday and picked it up on Saturday. The OUT THE DOOR COST on the invoice, was exactly, what he said it would be. No questioning the invoice at checkout. I saw that Chris, included, whatever discounts, I was entitled to, on the invoice. I thought Chris gave me, an excellent deal, on my Michelin tires.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Shear

    Assistant Service Manager

    (4.4) 15 reviews

  • 5.0 out of 5
    July 30, 2020

    Everyone at the dealership was courteous and helpful. Stan especially helped and took the time to explain the situation and provide us with information... to avoid similar problems in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business!


    Worked with:
    Stan Ballenger

    Service Technician

    (3.0) 7 reviews

  • September 14, 2014

    One of those times when everything goes so well it's almost fun. The quoted price was exactly as we asked and not any pressure to change a thing. If we... need another car, this will be our first choice. Everyone we spoke to was excellent at their position.

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Back in 2014 you left us a really generous review. although it's been awhile, i just want you to know that we appreciate your business.

  • 5.0 out of 5
    July 24, 2020

    Very professional. They got me in fast even without an appointment. The whole team in the service department. Great atmosphere. The waiting area is the... best i have ever seen.Thank you

    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review!


    Worked with:
    Chris Shear

    Assistant Service Manager

    (4.4) 15 reviews

    Michael Towe

    Assistant Service Manager

    (3.4) 8 reviews

    Stan Ballenger

    Service Technician

    (3.0) 7 reviews

    Adam Ortiz

    Service Technician

    NOT RATED

    Benjamin Albright

    Service Technician

    NOT RATED

    Dennis Coffey

    Service Technician

    NOT RATED

  • 3.0 out of 5
    July 23, 2020

    Made an appointment as they said they had a shuttle that would get me to work on time. Got there at 6:45 and never saw the shuttle. At 7:40 I had to have... them pull my car out so I could go to work. Didn't complete the service. Three stars because they didn't try to charge me for the work as all they completed was a recall repair. Also its pretty normal to sit there for over an hour to multiple hours for a standard service even with an appointment. Think I'm going to one of the quick places next time, now that I am no longer on the maintenance plan.

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to our attention. We apologize that the shuttle wasn't there in time to take you to work. We will work hard to ensure this... does not happen again. Please feel free to reach out to our Service Director, Ray Frye at 864-595-2300.

  • 5.0 out of 5
    July 18, 2020

    I have seen this dealership grow. For more than 10 yrs, this is where my family and I bring our vehicles for service. Employees are very courteous, professional.... Very nice waiting area. Never had any issues. Our favorite service manager is Chris Shear. We followed him when he left Toyota of Greenville. He goes above and beyond for me and my family every single time. One example is I had a flat tire in 2019 and needed all four of my tires replaced. Chris ordered my tires while he was on vacation! He is like a family to us.

    Not Applicable
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    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us. We are so glad Chris Shear has made your experience with us so amazing. We appreciate your business!


    Worked with:
    Chris Shear

    Assistant Service Manager

    (4.4) 15 reviews

  • 5.0 out of 5
    June 30, 2020

    Everything about my purchase was outstanding from the time it took to process all the way down to the kind, generous people!!I love my new car!

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Welcome to the family!


    Worked with:
    Tyler Lewis

    New & Used Sales Service Advisor

    (5.0) 10 reviews

  • 5.0 out of 5
    June 30, 2020

    Tyler Lewis was incredible to work with! He was thorough, friendly, low pressure, very knowledgeable, and patient as he helped me throughout the purchase... process! I had a very nice experience and I highly recommend working with Tyler Lewis for vehicle purchases!

    Not Applicable
    Customer Service
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us! We appreciate your business!


    Worked with:
    Tyler Lewis

    New & Used Sales Service Advisor

    (5.0) 10 reviews

  • 5.0 out of 5
    June 28, 2020

    I had a better experience with Chris than any others. I had gone in for new tires and wanted a larger size for my truck. Was told they would fit in parts... but they were rubbing my control arms. Chris and his team exchanged them for my original size. Perfect. I am a travel nurse so my vehicle is my home. Thank you for keeping me rolling safe!!! Sincerely, Michelle and her Tacoma!

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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad Chris was able to help you! We appreciate your business!


    Worked with:
    Chris Shear

    Assistant Service Manager

    (4.4) 15 reviews

  • 1.0 out of 5
    June 26, 2020

    Horrible experience. Had an appointment but waited 3 hours before truck was taken back. Would like a call from manager as the service advisor completely... forgot me. 864-706-6024

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    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to our attention. We will have a manager reach out to you shortly.

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