Reviews

Average Ratings

4.8
90 lifetime reviews.
  • Great experience - just like the other three times

    One of those times when everything goes so well it's almost fun. The quoted price was exactly as we asked and not any pressure to change a thing. ...


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    One of those times when everything goes so well it's almost fun. The quoted price was exactly as we asked and not any pressure to change a thing. If we need another car, this will be our first choice. Everyone we spoke to was excellent at their position.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A deal that eclipsed the Solar Eclipse

    Twas an interesting day today all in all. A month ago we had mused about taking today off and heading to South Carolina for a better view of the S...

    Dealer Response

    Thank you so much for the five star review. We really appreciate you sharing your experience with us. I know Ben Yoo, the sales consultant that as...


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    Twas an interesting day today all in all. A month ago we had mused about taking today off and heading to South Carolina for a better view of the Solar Eclipse. A couple weeks ago we were looking at the budget and what a car payment might do to it. Last week my daughter and I went and looked over new cars to see what felt right. My wife stopped car shopping with me long ago. She'd grown weary of spending 8 to twelve hours at a dealership just to have me walk out without a car. We had decided on the car which we wanted the the options we wanted and did not want, including colors etc. I started searching dealer stocks and as usual, you can either get stripped or loaded, but modestly equipped are harder to find. Being a Sam's Club Member I tried their buyer service and it located vehicles at dealerships with 80% to 90% match to what I was looking for up to three hours away. One dealer, Dave Edwards Toyota in Spartanburg South Carolina contacted me offering to find a 100% match for what I wanted. Bring it to their dealership at NO COST to me, and have it ready for me in two too three weeks. They also beat the price of the other dealers who contact me. I jokingly said that if they could have the car there for me for the eclipse today they had a deal. They delivered on their promise and we watched the Eclipse on their lot while they did the paperwork and took delivery of our new Rav4 at Dave Edwards Toyota today. We made the trip down, traffic and all and saw the 100% eclipse. They were patient as we took breaks to check on the progress of the eclipse and we getting into it as well. I had not planned on driving from Lincolnton to Spartansburg to buy a car, but this was a great day and a great dealership to work with!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the five star review. We really appreciate you sharing your experience with us. I know Ben Yoo, the sales consultant that assisted you, had a great time working with you. Congratulations on your vehicle!


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  • Really went the extra mile

    Even though we ended up not purchasing the vehicle we looked at, the guys in the used car center did everything possible to put a deal together. I...

    Dealer Response

    Sorry it's taken us so long to get back with you, Joel. But thanks for your great review. We hope to see you again soon.


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    Even though we ended up not purchasing the vehicle we looked at, the guys in the used car center did everything possible to put a deal together. I'll definitely go again when shopping for new or used vehiles.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Sorry it's taken us so long to get back with you, Joel. But thanks for your great review. We hope to see you again soon.


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  • My Car Purchase

    I want to say that if it weren't for Matt Culletto, I would NOT be driving not only home THAT DAY, BUT AT ALL in my new 2016 Toyota Corolla! He fo...

    Dealer Response

    Thank you for the review. We are very pleased that Matt was able to find you a new car that fit your budget. Congratulations!


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    I want to say that if it weren't for Matt Culletto, I would NOT be driving not only home THAT DAY, BUT AT ALL in my new 2016 Toyota Corolla! He fought ALL day til he found the price I could afford! AND the payments! Go see Matt to get you a fair deal!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the review. We are very pleased that Matt was able to find you a new car that fit your budget. Congratulations!


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  • Service

    I would like to thank Dave Edwards Toyota for their in resolveing an issue I had with my warranty .with time and patience they came through. I ha...

    Dealer Response

    Thank you for the review. We really appreciate your business.


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    I would like to thank Dave Edwards Toyota for their in resolveing an issue I had with my warranty .with time and patience they came through. I have delt Dave Edwards Toyota of Spartanburg for the last 20 years they have always gave me great service, and with this issue still have great service. I will continue dealing with them. I give them a 5 star for their exllanece and effort. Thank You

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the review. We really appreciate your business.


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  • helpfull

    I live in Texas and I was helping my father look for a car for my brother. I was very impressed by Haley she called took down what I was looking ...

    Dealer Response

    Thanks Matt! We really appreciate your taking the time to let us know about your experience. Please let us know anytime we can be of service. Have...


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    I live in Texas and I was helping my father look for a car for my brother. I was very impressed by Haley she called took down what I was looking for so once we got off the phone I did not hesitate I just called my father and told him to go see her. I know he is good hands weather he buys or not.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks Matt! We really appreciate your taking the time to let us know about your experience. Please let us know anytime we can be of service. Have a great day!


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  • New car purchase

    Once they hand you the keys and drive off no one ever follows up to ask how are things going with the vehicle, questions etc. which I find surpris...


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    Once they hand you the keys and drive off no one ever follows up to ask how are things going with the vehicle, questions etc. which I find surprising.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Going Above and Beyond

    Third time trying to buying a vehicle (not from the same dealer). Jarrod and Brennan went out of their way to get us the financing deal we needed,...

    Dealer Response

    David, Thank you for choosing Dave Edwards Toyota and thank you for your kind words! I am pleased to hear that Jarrod and Brennan were able to hel...


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    Third time trying to buying a vehicle (not from the same dealer). Jarrod and Brennan went out of their way to get us the financing deal we needed, without having us wait in their Sales floor for 3 hours to get a negative response. The financing info was done over the phone, and they called us back the next day with excellent news. We came down that day and test drove the car and bought it that day, WITHOUT them trying to upsell us and this allowed us to get the car we wanted and could afford, in a great color, with the payment option we wanted. On discovery of the cigarette lighter not working and the Maintenance Required light coming on a week later, they had us in and out of the service bay in a matter of 10 minutes ON A SATURDAY after thoroughly checking everything. I HIGHLY recommend this dealer and the salespeople as they treat you like a HUMAN with FEELINGS, instead of just a commission walking in the door.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    David, Thank you for choosing Dave Edwards Toyota and thank you for your kind words! I am pleased to hear that Jarrod and Brennan were able to help you get everything you needed. Please let us know if there is anything else we can help you with!


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  • 5 star

    Dave Edwards Toyota has far exceeded my expectations and I am hard to please. Would recommend to anyone.

    Dealer Response

    Max, I am happy to hear that you had a great experience with us! Please let us know if there is anything we can help you with. Enjoy your new ride!


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    Dave Edwards Toyota has far exceeded my expectations and I am hard to please. Would recommend to anyone.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Max, I am happy to hear that you had a great experience with us! Please let us know if there is anything we can help you with. Enjoy your new ride!


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  • New car Purchase

    Dave Edwards Toyota staff has been great to us. Doug Page Let us go at our pace picking out a new car, while answering any questions we had along ...

    Dealer Response

    Larry, Love hearing that you are enjoying your new ride and that you had such a great experience with us! Please keep in touch and let us know if ...


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    Dave Edwards Toyota staff has been great to us. Doug Page Let us go at our pace picking out a new car, while answering any questions we had along the way. The parts and service dept. did a great job with the accessories we added to the car. The finance manager explained all the finance options and helped us with extended warranties and got us the payment plan we wanted. Everyone there has been very friendly and helpful to us. We've had our new Camry five weeks now and we love it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Larry, Love hearing that you are enjoying your new ride and that you had such a great experience with us! Please keep in touch and let us know if we can help you with anything at all!


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