Reviews
Write a reviewMr. Charlie Gray
Excellent Service!!! Knowledgeable staff. Clean and comfortable facilities.
Mr. Charlie Gray
Excellent Service!!! Knowledgeable staff. Clean and comfortable facilities.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil/filter change
The dude who greeted us was about as warm and welcoming as a brick?. Not impressed at all there - the waiting room was ok. The lube tech was finished in about 30 min or so?
Oil/filter change
The dude who greeted us was about as warm and welcoming as a brick?. Not impressed at all there - the waiting room was ok. The lube tech was finished in about 30 min or so?
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2018 GMC Sierra 1500 SLT
Truck been in shop since Dec 14th 2022 due to some engine problems , currently diagnosed the issue with major problems .. service Dept has been exceptionally helpful .. with it being under warranty they have issue a rental . The service manager has kept me informed on the situation and somewhat given a timeline .. That’s something that hasn’t been nailed down and I’m ok with it .. Now hoping everything is back to normal once completed .. no issue come up with other components of the truck Communication has been 5star Attention to detail has been 5 star Returns phone call 5 star Highly recommended 5star Mr. Coffey has been very good at what he does and the mechanic that’s supplying the information
2018 GMC Sierra 1500 SLT
Truck been in shop since Dec 14th 2022 due to some engine problems , currently diagnosed the issue with major problems .. service Dept has been exceptionally helpful .. with it being under warranty they have issue a rental . The service manager has kept me informed on the situation and somewhat given a timeline .. That’s something that hasn’t been nailed down and I’m ok with it .. Now hoping everything is back to normal once completed .. no issue come up with other components of the truck Communication has been 5star Attention to detail has been 5 star Returns phone call 5 star Highly recommended 5star Mr. Coffey has been very good at what he does and the mechanic that’s supplying the information
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Truck repair
Great Experience. Everybody very courteous and kind.
Truck repair
Great Experience. Everybody very courteous and kind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wakefield Buick Cadillac
The salesman was really nice and gave me detailed information about the car(s) I was interested in. He gave me his card and told me if I needed anything to just give him a call.
Wakefield Buick Cadillac
The salesman was really nice and gave me detailed information about the car(s) I was interested in. He gave me his card and told me if I needed anything to just give him a call.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great customer service
I knew what I was having done would take a couple of hours yet they still updated me on my vehicle and checked on me several times.
Great customer service
I knew what I was having done would take a couple of hours yet they still updated me on my vehicle and checked on me several times.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car for my wife
These folks were so nice and they made it so easy to buy our car. We were so impressed with them. I will buy from them again tomorrow
Car for my wife
These folks were so nice and they made it so easy to buy our car. We were so impressed with them. I will buy from them again tomorrow
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
The best experience you could hope for :-)
While I do not usually write reviews must say that Christine,my service advisor knows her business and is very professional. Wakefield is like a family. You can talk to all there up to and including Jay Wakefield. It was so easy to schedule, understand what needed to be. done and feel comfortable all will happen. It did happen just as planned.
The best experience you could hope for :-)
While I do not usually write reviews must say that Christine,my service advisor knows her business and is very professional. Wakefield is like a family. You can talk to all there up to and including Jay Wakefield. It was so easy to schedule, understand what needed to be. done and feel comfortable all will happen. It did happen just as planned.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Wakefield Buick GMC!
Encore
Marty and Jay were very easy to work with. Provided extra effort to find the car with the trim I wanted. Best car buying experience ever.
Encore
Marty and Jay were very easy to work with. Provided extra effort to find the car with the trim I wanted. Best car buying experience ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Wakefield Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Went there found the truck i was looking for
Very good service i would definitely recommend it to the next person...i just loved the whole experience thank you Greg Robinson and jay in financing
Went there found the truck i was looking for
Very good service i would definitely recommend it to the next person...i just loved the whole experience thank you Greg Robinson and jay in financing
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Wakefield Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!