Wakefield, Buick, GMC, Cadillac

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Reviews

Average Ratings

4.3
12 lifetime reviews.
  • Great Service on the purchase of my 3rd vehicle

    This is my 3rd vehicle purchased in 3years. My sales person was great I told her what I was looking for and within a month I was signing papers. I...


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    This is my 3rd vehicle purchased in 3years. My sales person was great I told her what I was looking for and within a month I was signing papers. In other words I love working with Wakefield Buick. The sales person did not pressure me at all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not much of a dealership

    Contacted them to buy a new truck. Communication is terrible, they don't want my business I guess. They wont even answer simple Questions.


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    Contacted them to buy a new truck. Communication is terrible, they don't want my business I guess. They wont even answer simple Questions.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Service

    I was in for a oil change, factory recall, and mysterious squeaking noise in the suspension. Mr. Wakefield was in the service department and pulle...


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    I was in for a oil change, factory recall, and mysterious squeaking noise in the suspension. Mr. Wakefield was in the service department and pulled my car in and assisted the service dept with the odometer reading. The courtesy driver took me to and from work that day. They completed the oil change and recall but my car needed a part which would be in the next business day (Monday). I scheduled service for Tuesday and dropped it off in the early AM. I told them I needed it back by 1 pm. I received a call at 1 stating it was ready and they sent the driver over to pick me up. It was a great experience and the service department deserves many thanks.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Housewife

    100% satisfied with this dealership. I love my GMC Sierra truck. I would recommend this dealership to everyone. Service dept is the best. Taylor ...


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    100% satisfied with this dealership. I love my GMC Sierra truck. I would recommend this dealership to everyone. Service dept is the best. Taylor is my sales person and we have become very good friends. Tony the financial advisor is great..

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Wakefield (Cadillac, Buick & GMC) Dealership In SC

    The Wakefield sales Team, led by its principle Jay Wakefield did everything to make sure that my wife and I were satisfied with the purchase of he...


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    The Wakefield sales Team, led by its principle Jay Wakefield did everything to make sure that my wife and I were satisfied with the purchase of her XT5! I would go so far as to say that the Wakefield dealership in Spartanburg illustrates by example what every customer is looking for when making a purchase ..............................Customer Satisfaction!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Super Dealership

    It was refreshing to feel so relaxed with the staff at Wakefield. Taylor was so friendly and personable. Do to scheduling constraints, we were the...


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    It was refreshing to feel so relaxed with the staff at Wakefield. Taylor was so friendly and personable. Do to scheduling constraints, we were there late on a Friday but everyone was very accommodating. Mr. Wakefield even personally filled our vehicle with gas and washed it himself to help our salesperson! Great experience overall! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Service Dept.

    Love the personalized service per Stan and Steve. They are always friendly and make you feel like you are one important person. Steve worked with ...


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    Love the personalized service per Stan and Steve. They are always friendly and make you feel like you are one important person. Steve worked with us re: dropping off our inoperable Envoy on the night prior to repair. Staff have always been friendly and welcoming.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent customer service!!

    I was shopping for a used truck. I communicated with the dealer over the Internet initially. I expressed my interest in the truck and told them I ...


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    I was shopping for a used truck. I communicated with the dealer over the Internet initially. I expressed my interest in the truck and told them I was a two hour drive away. We set up an appointment for a test drive. When I got there, close to closing, the truck was waiting up front ready to go. Long story short we ended up not buying from them. What really impressed me was the customer service. They were courteous and helpful even though I wasn't going to buy from them that day. I forgot my wallet in the truck we test drove and realized it 30 minutes later after they had closed up shop and everyone had gone home. We got a hold of someone and they started calling around. The sales manager personally called me to try and help. We ended up getting it taken care of that evening by getting a hold of the night cleaning crew to unlock the truck. The sales manager called me back to ensure I had been taken care of. They went above and beyond in my opinion. I even had a follow up call the next day from the internet sales department just make sure I had been taken care of. I would have no issues going back there to buy from them.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great service and very helpful staff

    I brought in a 2012 buick Enclave for an air conditioning problem, they detected a leak and when I bring it back they will order the part it needs...


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    I brought in a 2012 buick Enclave for an air conditioning problem, they detected a leak and when I bring it back they will order the part it needs and turn it in on the warranty that I have for this vehicle. Very professional staff and clean service department very impressed haven't experienced this top quality service with any other dealer. Top notch!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very very nice people

    Bought a used Ford from them and couldn't be more please in the whole process from first meeting to negotiating a fair deal and arranging my finan...


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    Bought a used Ford from them and couldn't be more please in the whole process from first meeting to negotiating a fair deal and arranging my financing. More than fair on my trade in with out all the haggling back and forth which I hate. Would definitely buy another car from them in the future. Also none of those extra charges that other dealers were trying to charge me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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