Vic Bailey Volkswagen

3.7 out of 5 (3.7) 12 reviews

Dealer on Cars.com since January 2015

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 7:30 AM - 1:00 PM
Sun Closed

Reviews

3.7 out of 5 3.7
12 lifetime reviews.
  • Very honest and good people
    March 18, 2017

    Wow. I am going to start off by saying that the people who work here are just genuinely good and honest people. I was buying a new Jetta after retur...ning my Jetta for the TDI settlement. As an out of town buyer I was originally nervous about driving 2 hours to a dealership with really low prices. Kristian roof made the out of town purchase very simple, and ensured me that they are reliable in their prices. The night before we were going to drive to get the car, we experienced a hiccup and was able to talk to the General Sales Manager, Wofford, at 10pm on a Friday night. He was available and quick to get back to us, and very accommodating. Buying the car the next morning could not have gone any smoother. There were NO surprise fees or problems purchasing the car. Kristian and Wofford were a pleasure to work with. This brings me to Patrick, the finance manager. Patrick was great to work with the day I bought my car. One week later he was willing to talk to corporate about my TDI settlement problems. AND he spent 2 hours talking to my DMV when I returned home when they tried to overcharge me. This really shows that they care about their customers even after you buy the car. The customer service at Vic Bailey VW cannot be matched. Their prices were the lowest in the area, combined with their honesty and amazing customer service, I cannot imagine buying a car from anyone else. I would suggest Vic Bailey to any out of town buyer! Thank you!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    response time
    August 26, 2017

    Took several days to here back from dealer regarding inquiry.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    great people.
    October 20, 2016

    No pressure and very easy to deal with. Our salesman and finance guy stayed late to get everything wrapped up.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since January 2015

In the search for a new vehicle in Spartanburg, SC, Vic Bailey Volkswagen is a great place to start. While our selection of new cars and SUVs, as well as our vast used car inventory, speak for themselves, you'll find Vic Bailey Volkswagen is willing to go the extra mile for its customers. From our vehicle specialists to our service technicians, every person on the Vic Bailey Volkswagen team is dedicated to bringing you the best car buying experience possible.

"Come Experience the Vic Bailey Way!"
Vic Bailey Volkswagen
2671 Reidville Rd Spartanburg, SC 29301
New (864) 285-3379
Used (864) 285-3391
Service (864) 641-0097
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