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Used 877-765-2546 Email Dealer
Service 866-649-1118

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Reviews

Average Ratings

4.6
Average based on 126 reviews
  • Had Fun!

    I have never had fun buying a car...Until now. My salesperson was soooo nice. She treated me like a friend instead of just a customer. She also in...

    Dealer Response

    Thanks for the positive response. We love to keep our customers happy, we truly want to sell you all of your vehicles not just one.


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    I have never had fun buying a car...Until now. My salesperson was soooo nice. She treated me like a friend instead of just a customer. She also introduced her manager who actually gave me a suggestion which allowed me to take my new car home right away! Good job Des Moines Imports! Thanks for everything!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive response. We love to keep our customers happy, we truly want to sell you all of your vehicles not just one.


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  • Bobbi

    Good overall customer service and follow up. Love the 2017 SXL...so many options and all were explained. Left the dealership feeling very comfy in...


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    Good overall customer service and follow up. Love the 2017 SXL...so many options and all were explained. Left the dealership feeling very comfy in such an awesome vehicle!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2016 Sportage

    It was a great experience and the salesman knew what he was talking about.


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    It was a great experience and the salesman knew what he was talking about.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Kia Van

    Purchased our third Kia, felt a little rushed, would like to have driven a Sorrento too, but the salesperson said the Sorrento's were higher then ...


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    Purchased our third Kia, felt a little rushed, would like to have driven a Sorrento too, but the salesperson said the Sorrento's were higher then the Van, we found out that was not true, there were Sorrento's for the same amount and even less. That was partly our fault since we should have insisted on it. It our third Kia van, and we had good luck with the first two, we do like the van that we just purchased, but think we should have waited a while to buy it. Being older we are having a bit of time trying to figure out all the options. But we are finding out more and more.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Kia Sportage amazing

    Had a great experience overall, from sales to finance. Great team working there.


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    Had a great experience overall, from sales to finance. Great team working there.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • KIA Sorento purchase

    This is my second vehicle from this dealership and I am totally satisfied. Extremely professional, friendly & knowledgeable sales person. Financin...


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    This is my second vehicle from this dealership and I am totally satisfied. Extremely professional, friendly & knowledgeable sales person. Financing was done with no hassle and delivery was very smooth. Overall, a great car buying experience!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car buying made easy!

    I was upside down in a ten year old car, paying four times what it was worth. I was looking for a way out and Chris bent over backwards to help me...


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    I was upside down in a ten year old car, paying four times what it was worth. I was looking for a way out and Chris bent over backwards to help me find one. I really can't say enough good things about KIA of Des Moines! Fast, courteous, friendly and painless! As I'm writing this, I still can't believe that they were able to get me out of my old car that I still owed thousands on and into a brand new one! I'm very grateful that I went to see them. I'd definitely recommend them!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • What a joke!

    Purchased my car on 08/05/16, requested automatic start be placed and car to be re-detailed. Upon placing auto start it was noted there was a defe...


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    Purchased my car on 08/05/16, requested automatic start be placed and car to be re-detailed. Upon placing auto start it was noted there was a defect with the car antenna and a part would need to be ordered. No further details were conveyed. I had a planned trip to leave town, scheduled with Sales Manager to return car on 08/16 for re-detail. No one communicated to me the antenna defect would not allow me to receive any reception, made for a very long road trip! Received call on 09/16 antenna part in; it was communicated I had an appointment for a car detail and would bring the car in that day for both items to be addressed. Brought my car in, no one could figure out what needed to be fixed or where my car needed to go. I got an additional call once I left asking again why my car was there. 08/17 called car finished; arrived and car was not detailed and body work not address; physically pointed out areas to service person. 08/19 received call to return loaner car as it had been sold, my car still not complete. Had a face to face meeting with Sales Manager in regards to all problems in which had occurred. Verbally voiced areas in which needed attention with vehicle; he would personally ensure all items were addressed. Received another call later in afternoon to pick up car as it was completed. Stains still present on seats and visible on ceiling. Body touch-ups not even corrected or touched. Communication between departments/employees is severely lacking, not impressed! Salesman was not helpful or knowledgeable!

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Kia Soul oil change

    Oil change got in and out in decent time. Everyone was friendly


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    Oil change got in and out in decent time. Everyone was friendly

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Car Shopping Experience at KIA of DSM

    I had the BEST car shopping experience by far at KIA of Des Moines! My car dealer Marquet Newsome was not only knowledgeable, but also personable ...


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    I had the BEST car shopping experience by far at KIA of Des Moines! My car dealer Marquet Newsome was not only knowledgeable, but also personable which is important to me while shopping alone for a new car. Marquet was patient as I am very picky and had a great personality overall!! If you're looking for a great car shopping experience go to KIA of DSM and ask for Marquet!!!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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