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Reviews

Average Ratings

4.9
555 lifetime reviews. Includes reviews of Hendrick Lexus Charleston from DealerRater.com
  • Trading and buying a Lexus ES 350

    Sumter Debrux was awesome to work with and we could not have had a better experience. He gave us his undivided attention and made sure we were inf...


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    Sumter Debrux was awesome to work with and we could not have had a better experience. He gave us his undivided attention and made sure we were informed in every step trading and buying our new car. We couldn't be more pleased and certainly will recommend him every opportunity we know when someone is looking for a car. Of course Lexus is the best !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service
    May 22, 2017

    Mr Middleton was a very professional and knowledgeable about the Camry 2013. He was not pushy and was patient I will recommend him to friend and f...


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    Mr Middleton was a very professional and knowledgeable about the Camry 2013. He was not pushy and was patient I will recommend him to friend and family thank you Mr Middleton

    Does recommend this dealer

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  • My 1st Lexus
    May 22, 2017

    Bill was extremely helpful and friendly from the moment I walked through the door. He was also very knowledgeable, and always available to answer ...


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    Bill was extremely helpful and friendly from the moment I walked through the door. He was also very knowledgeable, and always available to answer any questions that I had. I will definitely buy from Hendrick Lexus again!

    Does recommend this dealer

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  • Great Service
    May 21, 2017

    We have made multiple vehicle purchases from Hendrick and always get great service and assistance from Lloyd Walker. Mr Walker does a great job o...


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    We have made multiple vehicle purchases from Hendrick and always get great service and assistance from Lloyd Walker. Mr Walker does a great job of meeting and exceeding our vehicles needs.

    Does recommend this dealer

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  • No pressure sale
    May 21, 2017

    From the minute I arrived at the dealership, Sumter was very helpful, respectful and patient with me. I hadn't bought a car in 12 years so of co...


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    From the minute I arrived at the dealership, Sumter was very helpful, respectful and patient with me. I hadn't bought a car in 12 years so of course all of the fancy technology was daunting. He was very patient with me driving several different models and even though I bought a Lexus-certified ES 350, he made me feel important. I never once felt pressured to buy and love my new to me Lexus, it is an absolute joy to drive!

    Does recommend this dealer

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  • excellent experience
    May 19, 2017

    drove 2 hrs . to look at the GX460.Dane found .one to my liking. They were very professional and very ...

    Hendrick Lexus Charleston

    dfitz53, Glad to hear Dane took such good care of you and was able to find a new GX to your liking! Thank you for the great review!


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    drove 2 hrs . to look at the GX460.Dane found .one to my liking. They were very professional and very courteous. Cold not have asked for a better experience. would recommend this dealer to any body

    Does recommend this dealer
    Hendrick Lexus Charleston

    dfitz53, Glad to hear Dane took such good care of you and was able to find a new GX to your liking! Thank you for the great review!


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  • Great experience
    May 18, 2017

    After 11 years of owning my Lexus it was time to buy another. My husband and I wanted a smaller car with the new safety features. We decided we ...

    Hendrick Lexus Charleston

    LInda, Congratulations on your new 2016 RX 350! On behalf of Lloyd and all of us here at Hendrick Lexus Charleston, thank you, and we appreciate t...


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    After 11 years of owning my Lexus it was time to buy another. My husband and I wanted a smaller car with the new safety features. We decided we would go to the Lexus dealership because of good past experiences and felt we could get a better trade in for our Lexus there. We walked in looking for our past salesman (John Huff) but he was not working that day. Lloyd Walker greeted us, listened to what we were looking for and led us to two perfect cars. Then we had the hard decision of which one to purchase. We are very happy with the car we ended up buying, a 2016 RX 350. It had been their demonstrator so it is just like new. I really like this dealership, they treat their customers with respect, sometimes hard to find in other dealerships. Will always recommend this dealership to others. Thanks!

    Does recommend this dealer
    Hendrick Lexus Charleston

    LInda, Congratulations on your new 2016 RX 350! On behalf of Lloyd and all of us here at Hendrick Lexus Charleston, thank you, and we appreciate the return business!


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  • Great Car Buying Experience
    May 17, 2017

    Sumter went above and beyond and we had a great car buying experience at Hendrick Lexus. It was very painless and we got exactly what we wanted. ...

    Hendrick Lexus Charleston

    mchead, Thanks for the 5 star review for Sumter! We are glad to hear you received top notch service! Please let us know if we can do anything for ...


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    Sumter went above and beyond and we had a great car buying experience at Hendrick Lexus. It was very painless and we got exactly what we wanted. I would highly recommend this dealership! Top notch service!

    Does recommend this dealer
    Hendrick Lexus Charleston

    mchead, Thanks for the 5 star review for Sumter! We are glad to hear you received top notch service! Please let us know if we can do anything for you in the future!


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  • 2014 Porsche Cayman
    May 13, 2017

    Helpful, truthful and very pleasant all around. I felt at home working with Linda. I was treated fairly and respectfully. Very excited about my ne...

    Hendrick Lexus Charleston

    JetsmetsNC, We hope you are loving your new Porsche! Glad to hear you had such a great experience working with Linda!


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    Helpful, truthful and very pleasant all around. I felt at home working with Linda. I was treated fairly and respectfully. Very excited about my new car.

    Does recommend this dealer
    Hendrick Lexus Charleston

    JetsmetsNC, We hope you are loving your new Porsche! Glad to hear you had such a great experience working with Linda!


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  • Car buying the way it should be done
    May 11, 2017

    I had my initial contact on the telephone telling the salesman what I the wanted. They didn't have what I wanted on the car, but they said they ...

    Hendrick Lexus Charleston

    Donaldgugel, Thanks for the great dealer rating! We are glad to hear that Bill took such good care of you!


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    I had my initial contact on the telephone telling the salesman what I the wanted. They didn't have what I wanted on the car, but they said they would find me what I wanted. The salesman, Bill Lee, called me back and told me he found what I wanted. I drove from Myrtle Beach to Charleston and was met at the door by Bill Lee, even before the receptionist could greet us. The experience from then on was the best car buying experience I have ever been through. I would highly recommend Hendrick Lexus Charleston and Bill Lee.

    Does recommend this dealer
    Hendrick Lexus Charleston

    Donaldgugel, Thanks for the great dealer rating! We are glad to hear that Bill took such good care of you!


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