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Reviews

Average Ratings

5.0
Average based on 203 reviews
  • Trading and buying a Lexus ES 350

    Sumter Debrux was awesome to work with and we could not have had a better experience. He gave us his undivided attention and made sure we were inf...


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    Sumter Debrux was awesome to work with and we could not have had a better experience. He gave us his undivided attention and made sure we were informed in every step trading and buying our new car. We couldn't be more pleased and certainly will recommend him every opportunity we know when someone is looking for a car. Of course Lexus is the best !

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Very professional Staff

    Awesome dealership !!!! I drove 3 hours to purchase my dream car. The staff was very professional and had everything in placed for me to sign. I a...


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    Awesome dealership !!!! I drove 3 hours to purchase my dream car. The staff was very professional and had everything in placed for me to sign. I am ex-military so attention to detail is very important to me. Everything was dust free and spotless. If your business establishment is clean and professional looking then I know that your customer service and cars are top notch. A+++ for the Lexus brand and A++++ on the professionalism Lexus Charleston provide their customers.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great services

    Pat welsh was a very good salesmen . He assisted in making sure all my needs was met .always was ready to answer any questions I had and made sure...


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    Pat welsh was a very good salesmen . He assisted in making sure all my needs was met .always was ready to answer any questions I had and made sure he found the right answer for me. Pat was very good in returning phone calls. I appreciated what pat and his staff did for me.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Purchase of Lexus LS460

    Salesperson was very capable and vey professional. All involved made the process easy and stress free.


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    Salesperson was very capable and vey professional. All involved made the process easy and stress free.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
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  • Grea/excellent service

    Mr. Raymond Rhett is an excellent car salesmen very knowledgeable about the different types of Lexus cars. Mr Rhett was very helpful to me by tryi...


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    Mr. Raymond Rhett is an excellent car salesmen very knowledgeable about the different types of Lexus cars. Mr Rhett was very helpful to me by trying to find a particular type of car that I was looking for. He found the perfect car for me in Charlotte,NC and the price range. within 2 days my car was delivered to the dealership. mr Rhett is a non pushy salesman which I appreciate. I was treated with courtesy and respect through the whole process. When I decide to purchase another car I will definitely return to Rick Hendrix dealership and ask for Mr Raymond Rhett.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Buying a new ES300h

    Sales, Financing and Delivery staff were knowledgeable, friendly and helpful with timely follow-up. Couldn't ask for a better experience. Sally an...

    Dealer Response

    Thank you so much for this review, and for choosing Hendrick Lexus Charleston for your recent vehicle purchase. We look forward to servicing all o...


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    Sales, Financing and Delivery staff were knowledgeable, friendly and helpful with timely follow-up. Couldn't ask for a better experience. Sally and Linda were exceptional.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you so much for this review, and for choosing Hendrick Lexus Charleston for your recent vehicle purchase. We look forward to servicing all of your automotive needs. Enjoy your new ES!


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  • Great Service, Great Car

    We just traded our 2011 Lexus for a 2014, and we couldn't be happier. Our salesperson, Sally, really listened to what we wanted and found us the p...


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    We just traded our 2011 Lexus for a 2014, and we couldn't be happier. Our salesperson, Sally, really listened to what we wanted and found us the perfect car. The ride is smooth, the warranty is comprehensive and the entire venture--from "looking" to buying was hassle-free. Thanks, Sally, for your personal, professional attention in making sure that our Lexus of Charleston experience was truly excellent.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Purchasing a new Lexus at Hendrick Lexus

    The very best experience ever for buying a new car! The time spent with the tech specialist was extremely helpful. Also, the follow-up is excellent.


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    The very best experience ever for buying a new car! The time spent with the tech specialist was extremely helpful. Also, the follow-up is excellent.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great salesman

    Salesman is great, dealership the best, and the first time I have encountered a delivery specialist which is a good idea.


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    Salesman is great, dealership the best, and the first time I have encountered a delivery specialist which is a good idea.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Hendricks Lexus of Charleston

    Best car buying experience from start to finish I've had! Dane Souris is who you need to ask for. Very professional and will give the best deal th...


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    Best car buying experience from start to finish I've had! Dane Souris is who you need to ask for. Very professional and will give the best deal that can't be turned down. I'm very pleased with my experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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