Reviews

Average Ratings

3.3
205 lifetime reviews.
  • Trading and buying a Lexus ES 350

    Sumter Debrux was awesome to work with and we could not have had a better experience. He gave us his undivided attention and made sure we were inf...


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    Sumter Debrux was awesome to work with and we could not have had a better experience. He gave us his undivided attention and made sure we were informed in every step trading and buying our new car. We couldn't be more pleased and certainly will recommend him every opportunity we know when someone is looking for a car. Of course Lexus is the best !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor service

    Darl Fort is terrible . Does not return calls or emails.


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    Darl Fort is terrible . Does not return calls or emails.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Terrible service

    This dealer is awful. They are more like a Yugo dealership.


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    This dealer is awful. They are more like a Yugo dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very professional Staff

    Awesome dealership !!!! I drove 3 hours to purchase my dream car. The staff was very professional and had everything in placed for me to sign. I a...


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    Awesome dealership !!!! I drove 3 hours to purchase my dream car. The staff was very professional and had everything in placed for me to sign. I am ex-military so attention to detail is very important to me. Everything was dust free and spotless. If your business establishment is clean and professional looking then I know that your customer service and cars are top notch. A+++ for the Lexus brand and A++++ on the professionalism Lexus Charleston provide their customers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great services

    Pat welsh was a very good salesmen . He assisted in making sure all my needs was met .always was ready to answer any questions I had and made sure...


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    Pat welsh was a very good salesmen . He assisted in making sure all my needs was met .always was ready to answer any questions I had and made sure he found the right answer for me. Pat was very good in returning phone calls. I appreciated what pat and his staff did for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase of Lexus LS460

    Salesperson was very capable and vey professional. All involved made the process easy and stress free.


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    Salesperson was very capable and vey professional. All involved made the process easy and stress free.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Grea/excellent service

    Mr. Raymond Rhett is an excellent car salesmen very knowledgeable about the different types of Lexus cars. Mr Rhett was very helpful to me by tryi...


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    Mr. Raymond Rhett is an excellent car salesmen very knowledgeable about the different types of Lexus cars. Mr Rhett was very helpful to me by trying to find a particular type of car that I was looking for. He found the perfect car for me in Charlotte,NC and the price range. within 2 days my car was delivered to the dealership. mr Rhett is a non pushy salesman which I appreciate. I was treated with courtesy and respect through the whole process. When I decide to purchase another car I will definitely return to Rick Hendrix dealership and ask for Mr Raymond Rhett.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buying a new ES300h

    Sales, Financing and Delivery staff were knowledgeable, friendly and helpful with timely follow-up. Couldn't ask for a better experience. Sally an...

    Dealer Response

    Thank you so much for this review, and for choosing Hendrick Lexus Charleston for your recent vehicle purchase. We look forward to servicing all o...


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    Sales, Financing and Delivery staff were knowledgeable, friendly and helpful with timely follow-up. Couldn't ask for a better experience. Sally and Linda were exceptional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for this review, and for choosing Hendrick Lexus Charleston for your recent vehicle purchase. We look forward to servicing all of your automotive needs. Enjoy your new ES!


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  • Great Service, Great Car

    We just traded our 2011 Lexus for a 2014, and we couldn't be happier. Our salesperson, Sally, really listened to what we wanted and found us the p...


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    We just traded our 2011 Lexus for a 2014, and we couldn't be happier. Our salesperson, Sally, really listened to what we wanted and found us the perfect car. The ride is smooth, the warranty is comprehensive and the entire venture--from "looking" to buying was hassle-free. Thanks, Sally, for your personal, professional attention in making sure that our Lexus of Charleston experience was truly excellent.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchasing a new Lexus at Hendrick Lexus

    The very best experience ever for buying a new car! The time spent with the tech specialist was extremely helpful. Also, the follow-up is excellent.


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    The very best experience ever for buying a new car! The time spent with the tech specialist was extremely helpful. Also, the follow-up is excellent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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