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Reviews

Average Ratings

4.9
504 lifetime reviews. Includes reviews of Hendrick Lexus Charleston from DealerRater.com
  • Trading and buying a Lexus ES 350

    Sumter Debrux was awesome to work with and we could not have had a better experience. He gave us his undivided attention and made sure we were inf...


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    Sumter Debrux was awesome to work with and we could not have had a better experience. He gave us his undivided attention and made sure we were informed in every step trading and buying our new car. We couldn't be more pleased and certainly will recommend him every opportunity we know when someone is looking for a car. Of course Lexus is the best !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My dealership experience
    February 13, 2017

    Recalling a previos poor experience with a Lexus dealership I probably would not have made the purchase were it not for John Totaro. For the reco...


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    Recalling a previos poor experience with a Lexus dealership I probably would not have made the purchase were it not for John Totaro. For the record: I had never met him nor knew him prior to my inquiry of the 2015 Lexus RX.

    Does recommend this dealer

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  • Superlative Lexus Dealership!....
    February 13, 2017

    This was our 1st Lexus purchase! My wife & I were extremely pleased with the cordial greeting we received upon arrival and with the exceptional a...


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    This was our 1st Lexus purchase! My wife & I were extremely pleased with the cordial greeting we received upon arrival and with the exceptional attention provided in our search for the right RX350. I cannot provide enough accolades and thanks for Dane's professional, knowledgeable and dedicated support; I believe he would have cheerfully shown us every L/Certified RX350 on the lot had we so desired to see/inspect! The exceptional service & support was continued with Jennifer -- tremendous Thanks!

    Does recommend this dealer

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  • like new used car
    February 10, 2017

    I purchased an Infinity Qx56 that was in top notch condition and very pleased to learn that they had gone thru the vehicle thoroughly and included...


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    I purchased an Infinity Qx56 that was in top notch condition and very pleased to learn that they had gone thru the vehicle thoroughly and included a Hendrick warranty. Upon picking up the car it had been detailed again, that included a full wax job. Totally satisfied. The salesman was very helpful but not over bearing. I recommend Hendrick Lexus and Dane Souris for your next car purchase.

    Does recommend this dealer

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  • MY RECENT LEXUS PURCHASE
    February 10, 2017

    I BOUGHT MY 2010 LEXUS AT THIS DEALERSHIP AND MY EXPERIENCE WITH THE NEW LEXUS PURCHASE WAS JUST AS SMOOTH AND HASSLE FREE. SAM WAS VERY THOROUGH...


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    I BOUGHT MY 2010 LEXUS AT THIS DEALERSHIP AND MY EXPERIENCE WITH THE NEW LEXUS PURCHASE WAS JUST AS SMOOTH AND HASSLE FREE. SAM WAS VERY THOROUGH AND KNOWLEDGEABLE AND EASY TO WORK WITH. I WAS VERY HAPPY THAT HE WAS MY SALES PERSON. I WAS ALSO VERY HAPPY TO WORK WITH JENNIFER. SHE WAS VERY THOROUGH AND PLEASANT TO WORK WITH. .

    Does recommend this dealer

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  • First RX350
    February 10, 2017

    Raymond Rhett was my sales person. He was very knowledgeable and professional. I purchased a 2014 RX 350 well equipped and with his assistance wa...


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    Raymond Rhett was my sales person. He was very knowledgeable and professional. I purchased a 2014 RX 350 well equipped and with his assistance was able to obtain the model and color that I wanted. He guided me through the purchase process as well as the tech assistance available. Love the vehicle.

    Does recommend this dealer

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  • Purchased a car
    February 9, 2017

    We had a great experience and we're very satisfied with the car and the service! Very professionsal and friendly service! We would definitely bu...


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    We had a great experience and we're very satisfied with the car and the service! Very professionsal and friendly service! We would definitely buy from them again.

    Does recommend this dealer

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  • Lease buy out
    February 6, 2017

    Though I leased my RX 350 for another sales person a year ago, Linda Barry was the person that assisted me when buying the car I had leased. Lind...


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    Though I leased my RX 350 for another sales person a year ago, Linda Barry was the person that assisted me when buying the car I had leased. Linda was exceptionally friendly and professional. She completed the transaction quickly and explained all the details to my satisfaction. When I'm ready to trade again, Linda will be the first person I will contact.

    Does recommend this dealer

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  • Poor service

    Darl Fort is terrible . Does not return calls or emails.


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    Darl Fort is terrible . Does not return calls or emails.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Car Purchase
    February 5, 2017

    My experience with John Totaro was excellent. He went the extra mile in facilitating the process of the used car purchase considering my unique n...


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    My experience with John Totaro was excellent. He went the extra mile in facilitating the process of the used car purchase considering my unique needs.

    Does recommend this dealer

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